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“WHAT A GEM”
Review of The Plaza Hotel

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The Plaza Hotel
Ranked #9 of 54 Hotels in Kamloops
Certificate of Excellence
Reviewed 21 July 2012

This very unique hotel offers so much. The staff was amazing- especially Robyn who went beyond the call of duty to help our family. The rooms were very clean and well kept. We loved the old style elevator.
The food was great value for money. Breakfast was delicious .
We will be back and definitely recommend this hotel to other travellers.
Thank-you!!

  • Stayed: July 2012, travelled with family
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Thank DEON AND MELANI... K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this reviewResponded 27 August 2012

Dear valued guest, DEON AND MELANI

Thank you so much for taking the time to share your very kind words and feedback. We value your business and we strive to above and beyond to ensure the most positive and pleasant experience when staying at The Plaza Hotel.

We look forward to welcoming you back to the hotel real soon.

Best regards,
Shatha Al-Reihani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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901 - 907 of 982 reviews

Reviewed 16 July 2012

Didnt know anything about this hotel as it was booked for us as a stop over on the Rocky Mountaineer train. It was a lovely clean, comfortable, air conditioned room. Perfect after being on a train all day and arriving in the soaring heat! We were not there long enough to eat there but really had a great sleep and would stay here again.

  • Stayed: July 2012, travelled as a couple
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Thank EmmaGDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this reviewResponded 27 August 2012

Dear valued guest, EmmaGDublin

I would like to sincerely thank you for taking the time to share your very kind words and feedback. We value our guests and their feedback and we will do our utmost to ensure that our guests have the most positive and pleasant experience when staying at The Plaza Hotel.

We look forward to welcoming you back to the hotel real soon.

Best regards,
Shatha Al-Reihani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2012

The hotel and restaurant were great but it was all spoiled when I came out in the morning and found that my car was vandalized

Room Tip: Rooms are small in the OLD hotel.
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  • Stayed: July 2012, travelled with family
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5  Thank dh51334
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this reviewResponded 27 August 2012

Dear valued guest, dh51334

Thank you for staying at the Plaza Hotel during your recent visit to Kamloops, BC.

I was most disappointed to learn of the unfortunate incident you had with your car in the parking lot. These incidents are certainly not indicative of the level of service nor accommodation that we pride ourselves at The Plaza Hotel.

I am pleased to inform you that the hotel will be adding more security cameras in the parking lot!

We value your business and look forward to welcoming you back to The Plaza Hotel in Kamloops real soon.

Best regards,
Shatha Al-Reihani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2012

Very nice renovations made to this hotel. Rooms were clean, and price was right. Staff extremely friendly. Continental breakfast was the best, order off a menu and food was fresh and hot, our waitress was a sweetheart . Bathroom was a bit small and hallways narrow but it was built in the 20s. Overall a great place to stay.

Room Tip: 3rd floor corner had great view
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  • Stayed: July 2012, travelled with family
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Thank tsvieira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2012

What a great job done on this old hotel, the rooms are small but very clean and well stocked, bottled water left in the room each evening was a welcome treat. Staff are doing a great job getting this renovated hotel up and running, breakfast which was included in the price was very good. The restaurant was opening the day we check out so did not get the opportunity to try the meals and lounge. Most certainly will return. Only one negative, the tour bus engine running early hours, can't do much about this small inconvenience for the very pleasant stay at a good room rate. My congratulations to the new management, I wish you all the very best in keeping up the standards you have set. I have shared my review with a family member who will pass on this information to visiting colleagues.

Room Tip: Good value for money
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  • Stayed: June 2012, travelled with friends
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Thank PaulineJsmes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2012

We stopped by here on our way to Jasper. Just one night with two kids. Booked the night before online. Rooms were fantastic including mini fridge. Free cooked breakfast including bacon, sausages, scrambled eggs, toast, freshly cooked muffins, croissants as well as juice, coffee etc. staff were very friendly. Doesn't look like much on the outside but very new inside.

Stayed: July 2012, travelled with family
Thank Sean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2012

Our stay at The Plaza was, for the most part, quite nice. The hotel has a great deal of character and, for the most part, was well maintained. There were a few issues in an otherwise nice room. One of the only 2 light bulbs in the bathroom was burned out and someone had cleaned up the glass but had left the element in the socket. Secondly, another electrical issue was that if you sat on or moved the bed in a particular way, one of the bedside lights and the clock radio would turn off. I suspect the plugs were being rubbed by the mattress - a potential fire hazard. As to location, on the up side, it is close to shops and eateries and a lovely park. On the down side we saw alot of inebriated people wandering around. Hotel guests' cars are left in a surface Impark lot adjacent to the hotel and a liquor store. The hotel does not have cameras or security on the lot. Our car and at least one other guest's car had a window smashed out and items taken overnight. As such, although I could recommend the hotel, I think the location is a bit sketchy and would advise caution.

  • Stayed: June 2012, travelled as a couple
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5  Thank WanderingWebbs1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this reviewResponded 27 August 2012

Dear valued guest, WanderingWebbs1985

Thank you for staying at the Plaza Hotel during your recent visit to Kamloops, BC.

I was most disappointed to learn of the unfortunate incident you had with your car in the parking lot. These incidents are certainly not indicative of the level of service nor accommodation that we pride ourselves at The Plaza Hotel.

I am pleased to inform you that the hotel will be adding more security cameras in the parking lot!

We value your business and look forward to welcoming you back to The Plaza Hotel in Kamloops real soon.

Best regards,
Shatha Al-Reihani
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Plaza Hotel

Address: 405 Victoria St, Kamloops, British Columbia V2C 2A9, Canada
Phone Number:
Region: Canada > British Columbia > Kamloops
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Kamloops
#3 Best Value Hotel in Kamloops
#8 Business Hotel in Kamloops
#11 Family Hotel in Kamloops
Price Range: £60 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Plaza Hotel 3*
Number of rooms: 67
Official Description (provided by the hotel):
Kamloops’ Grand Dame and only boutique hotel, The Plaza Hotel, is proudly reopening after an 8-month multi-million dollar renovation which has added style and modern conveniences throughout the hotel while preserving its treasured heritage charm.HERITAGE ELEGANCE WITH MODERN COMFORT.All 67 guest rooms received floor-to-ceiling refits, meeting rooms were given upgraded technology and design and the restaurant was remade with new decor and a brand new menu centered on locally-raised steak.New amenities:• New 24 hour business centre• 32” & 40" Samsung HDTVs• Premium HD entertainment and sport programming• Upgraded complimentary WiFi• Updated paint, wallpaper and colour schemes• New guestroom furniture• Superb triple sheeting and bathroom linens• iPod docking clock radios• Highest quality eco-friendly amenities• New bathroomsRESTAURANT: The newly-renovated Fireside Steakhouse & Bar at the Plaza Hotel is proudly offering a full range of locally-raised Black Angus steaks and other selections in relaxed, heritage surroundings perfect for any occasion. The completely renovated room features warm, inviting decor highlighted by a spectacular two-sided fireplace. The centerpiece of the menu is a wide range of premium Black Angus cuts from Southlands Ranch in Knutsford. This beef, available exclusively from the Fireside Steakhouse & Bar is raised by the Haughton family who have been ranching in the Kamloops area for over 100 years. MEETINGS AND BUSINESS TRAVEL: The Plaza Hotel has a variety of highly flexible, renovated function rooms and expert staff who can help you make your next event an unqualified success. The highly functional meeting rooms can accommodate up to 175 people and are ideal for small and medium size business meetings and social gatherings.WEDDINGS: The Plaza Hotel is an elegant and romantic wedding destination with multiple options for ceremonies and receptions and superb in-house catering from our expert kitchen team. Our experienced staff can offer support and insight in planning and executing a dream day and our newly-renovated guest rooms make a perfect place to end the special day for everyone including the happy couple who will adore our romantic Honeymoon Suite.LIQUOR STORE: Conveniently located at street level, the Plaza Hotel’s Liquor Store offers a wide selection of international and regional select wines, micro brew ales, domestic and imported beers and an impressive selection of spirits from around the world. Whether it’s beers for the BBQ, wine for a special dinner or whiskey for a night around the campfire, our knowledgeable and attentive staff will help you choose the right accompaniment for any occasion. ... more   less 
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Also Known As:
Plaza Heritage Hotel
Plaza Heritage Kamloops

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