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“Good location”
Review of The Plaza Hotel

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The Plaza Hotel
Ranked #10 of 54 Hotels in Kamloops
Certificate of Excellence
Durham, United Kingdom
Level 6 Contributor
93 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Good location”
Reviewed 5 August 2014

Yet again another hotel in a very good location. This was in the hub of things with the car park right next door. The hotel itself was very clean and the staff very pleasant. We did ask to change our room so there were no stairs to walk and this was done immediately and pleasantly. The lift however, was very small, even though the hotel itself had a makeover it seems the lift stayed the same. No worries though. The breakfast was waiter served and very nice. Overall a very good hotel. The railway to see The Rocky Mountaineer is within walking distance as is a small shopping area.

  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Suzannejones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review, 12 August 2014
Dear Ms. Suzanne Jones

Thank you so much for your wonderful review. Guest satisfaction is our number (1) goal and I'm delighted to know that we accommodated your requests right away. I would also like to thank you for your understanding of having a "heritage elevator"! It is part of the Heritage Building!

On behalf of all the ladies and gentlemen at The Plaza Hotel, I would like to sincerely thank you for giving us the opportunity to serve you and we look forward to welcoming you back to The Plaza Hotel.

Wish you all the best.

Shatha Al-Reihani
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (212)
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Hemel Hempstead, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 August 2014

My partner and I stopped over for 1 night at The Plaza and we weren't disappointed. Good value for money and the rooms have clearly undergone a recent makeover and are value for money, clean and well presented. Ideally situated in the town, although no free car parking. That said you can get a voucher from the reception to park in the pay and display car park situated right next to the hotel for $8. Good complimentary breakfast included in the price. A good place to stop in Kamloops.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Andy707xh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review, 12 August 2014
Dear valued guest - Andy707xh

Thank you so much for taking time to review us... What a great review!

I'm glad you enjoyed our boutique hotel... our restaurant... and you saw the value in what we offer.

On behalf of all the ladies and gentlemen at The Plaza Hotel, I would like to sincerely thank you for giving us the opportunity to serve you and we look forward to welcoming you back to The Plaza Hotel.

Wish you all the best.

Shatha Al-Reihani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester UK
Level 6 Contributor
126 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 1 August 2014

One night stopover with the Rocky Mountaineer trip, so we did not get breakfast. Hotel old but refurbished with character, nice reception areas. Rooms perfectly fine, bathrooms all in working order, beds comfortable. Convenient downtown location with easy walk to the park by the river, music in the bandstand in the evening. We ate the hotel restaurant, which was good, service friendly. We didn't price up the stay as it was arranged for us, but seemed to be a good service mid range hotel, proud of its age and history.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank MumTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review, 12 August 2014
Dear valued guest - MumTraveller

Thank you so much for your wonderful and awesome review! I'm glad you enjoyed all aspects of our boutique heritage hotel... Our Executive Chef was pleased to know you had a good experience in our restaurant.

On behalf of all the ladies and gentlemen at The Plaza Hotel, I would like to sincerely thank you for giving us the opportunity to serve you and we look forward to welcoming you back to The Plaza Hotel.

Wish you all the best.

Shatha Al-Reihani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level 5 Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 July 2014

This was a delightful old style Hotel that has had $5 million spent on renovations and it shows. The room was smallish but quaint and the bathroom tight but workable. The staff are great and the breakfast terrific. It was great to see how efficient the staff are at both the dinner on the night of our stay (July 15) and the next morning. The food at the inhouse restaurant is of high quality and the location is in the CBD. It's a quick walk to the riverside park where music is often playing on summer nights.There's a free computer for emailing also.... I highly recommend it...

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Chiefgreyhair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review, 12 August 2014
Dear valued guest - Chiefgreyhair

It is such a joy reading your review and thank you so much for giving us 5 out of 5 in all areas. I am so delighted to know that you had an excellent experience at hotel and in the restaurant...

On behalf of all the ladies and gentlemen at The Plaza Hotel, I would like to sincerely thank you for giving us the opportunity to serve you and we look forward to welcoming you back to The Plaza Hotel.

Wish you all the best Mr. Chiefgreyhair.

Shatha Al-Reihani
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
1 review
Reviewed 29 July 2014

Very, very decent hotel downtown Kamloops. 5 minute walk to park and blocks away from the top two restaurants. The best surprise was the best breakfast menu included in the price. (Although on a busy day your only choice is the breakfast buffet which is fine but not great.) Friendly wait staff. REALLY appreciated the staff at the counter as they answered my many questions about places and directions.

  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank 9Melly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review, 12 August 2014
Dear valued guest - 9Melly

What a great review! Thank you so much for taking the time to review us.

Our Executive Chef and his kitchen staff are very pleased to know that you rated us as "the best breakfast menu"... The wait staff and the front desk staff are very happy to read your review. "We are here to serve".

On behalf of all the ladies and gentlemen at The Plaza Hotel, I would like to sincerely thank you for giving us the opportunity to serve you and we look forward to welcoming you back to The Plaza Hotel.

Wish you all the best.

Shatha Al-Reihani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
York, United Kingdom
Level 6 Contributor
106 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 29 July 2014

We stayed one night in this hotel during our Rocky Mountaineer train journey. We did not have long in the hotel but our room was very comfortable, it had free bottles of water as well.
The staff were very friendly and organised an early morning call as we were away the next morning very early.
The hotel is situated in a good location and it is easy to find places to eat and drink.
There is an off licence in the same building and a discount is given on drinks if you are staying at the Plaza. This is a good town hotel.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank WorldTraveller6161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review, 12 August 2014
Dear valued guest - WorldTraveller6161

We would like to sincerely thank you for your great review and giving us 5 of our 5 in all areas... I'm glad you enjoyed our boutique hotel, friendly staff and the discount in our Liquor Store.

On behalf of all the ladies and gentlemen at The Plaza Hotel, I would like to sincerely thank you for giving us the opportunity to serve you and we look forward to welcoming you back to The Plaza Hotel.

Wish you all the best.

Shatha Al-Reihani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2014

We stayed at the Plaza hotel only one night but it was very enjoyable. The staff are friendly and courteous. The hotel has recently been renovated and they really kept the charm of an old building with a modern twist. The bed was perfect. The Plaza is located right in the heart of downtown, just a short walk to Riverside Park( where there is swimming, a nice waterpark for kids, bandshell etc), and all the restaurants and stores on Victoria. With a great breakfast included, we would definitely come back.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank coco20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThePlazaKamloops, General Manager at The Plaza Hotel, responded to this review, 12 August 2014
Dear valued guest - coco20

I am thrilled to read your review and know you have enjoyed your stay... and to rate us 5 of our 5 in all areas... What a privilege to have you as our guests.

I'm glad you enjoyed our boutique heritage hotel... our restaurant... and location!

On behalf of all the ladies and gentlemen at The Plaza Hotel, I would like to sincerely thank you for giving us the opportunity to serve you and we look forward to welcoming you back to The Plaza Hotel.

Wish you all the best.

Shatha Al-Reihani
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Plaza Hotel

Property: The Plaza Hotel
Address: 405 Victoria St, Kamloops, British Columbia V2C 2A9, Canada
Phone Number:
Region: Canada > British Columbia > Kamloops
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Kamloops
#3 Best Value Hotel in Kamloops
#8 Business Hotel in Kamloops
#11 Family Hotel in Kamloops
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Plaza Hotel 3*
Number of rooms: 67
Official Description (provided by the hotel):
Kamloops’ Grand Dame and only boutique hotel, The Plaza Hotel, is proudly reopening after an 8-month multi-million dollar renovation which has added style and modern conveniences throughout the hotel while preserving its treasured heritage charm.HERITAGE ELEGANCE WITH MODERN COMFORT.All 67 guest rooms received floor-to-ceiling refits, meeting rooms were given upgraded technology and design and the restaurant was remade with new decor and a brand new menu centered on locally-raised steak.New amenities:• New 24 hour business centre• 32” & 40" Samsung HDTVs• Premium HD entertainment and sport programming• Upgraded complimentary WiFi• Updated paint, wallpaper and colour schemes• New guestroom furniture• Superb triple sheeting and bathroom linens• iPod docking clock radios• Highest quality eco-friendly amenities• New bathroomsRESTAURANT: The newly-renovated Fireside Steakhouse & Bar at the Plaza Hotel is proudly offering a full range of locally-raised Black Angus steaks and other selections in relaxed, heritage surroundings perfect for any occasion. The completely renovated room features warm, inviting decor highlighted by a spectacular two-sided fireplace. The centerpiece of the menu is a wide range of premium Black Angus cuts from Southlands Ranch in Knutsford. This beef, available exclusively from the Fireside Steakhouse & Bar is raised by the Haughton family who have been ranching in the Kamloops area for over 100 years. MEETINGS AND BUSINESS TRAVEL: The Plaza Hotel has a variety of highly flexible, renovated function rooms and expert staff who can help you make your next event an unqualified success. The highly functional meeting rooms can accommodate up to 175 people and are ideal for small and medium size business meetings and social gatherings.WEDDINGS: The Plaza Hotel is an elegant and romantic wedding destination with multiple options for ceremonies and receptions and superb in-house catering from our expert kitchen team. Our experienced staff can offer support and insight in planning and executing a dream day and our newly-renovated guest rooms make a perfect place to end the special day for everyone including the happy couple who will adore our romantic Honeymoon Suite.LIQUOR STORE: Conveniently located at street level, the Plaza Hotel’s Liquor Store offers a wide selection of international and regional select wines, micro brew ales, domestic and imported beers and an impressive selection of spirits from around the world. Whether it’s beers for the BBQ, wine for a special dinner or whiskey for a night around the campfire, our knowledgeable and attentive staff will help you choose the right accompaniment for any occasion. ... more   less 
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Also Known As:
Plaza Heritage Hotel
Plaza Heritage Kamloops

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