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“Home away from home” 5 of 5 bubbles
Review of Hampton Inn by Hilton Kamloops

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Hampton Inn by Hilton Kamloops
Ranked #5 of 55 Hotels in Kamloops
Certificate of Excellence
Portland, United States
1 review
“Home away from home”
5 of 5 bubbles Reviewed 10 October 2013

We've been staying at this hotel whenever we're in Kamloops since they opened over 10 years ago. Always friendly service, rooms are clean and comfortable, location is great, and the view from the rooms on the north side is outstanding. A great place to stay in the tourney capitol!

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Spencer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maike M, General Manager at Hampton Inn by Hilton Kamloops, responded to this review, 11 October 2013
Dear Spencer H,

thank you for your feedback here on Trip Advisor. It is feedback like yours that helps us strive to be better every time.
We love to hear that we are your preferred choice of Accommodation while in Kamloops! We love having you here!

We look forward to welcoming you back again soon!

Have a great day,

Maike Mayden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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800 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
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English first
Isle of Skye, United Kingdom
Level Contributor
119 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed 1 October 2013

Friendly staff and a very comfortable, spacious room. Kamloops is a big sprawl, so rather than drive into town for dinner, we strolled across the street for a pleasant meal in the Coast.
One disappointment ( a typical one for N. American hotels) - although the breakfast room offers a good choice of self-service buffet, included in the room rate, the 'works canteen' atmosphere seems out of step with the quality of the rooms. You just don't get this mismatch in European hotels.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank duisdeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maike M, General Manager at Hampton Inn by Hilton Kamloops, responded to this review, 11 October 2013
Dear duisdeil,
thank you for your feedback! We love to hear from our guests, because it is your feedback that helps us be better!

Thank you for your nice feedback on the hotel and it's cleanliness.
In regards to your comment on the cantine style breakfast area, Hampton understand that it is outdated and doesn't give you that relaxed cozy home away from home feeling and we are changing it. The Breakfast are is going to have a new look and feel to it come January 2014, as are commencing our property improvements shortly.

Again thank you and we look forward to welcoming you back!

Have a great day,
Maike Mayden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Florida
Level Contributor
83 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 26 September 2013

This Hampton Inn is one of the nicer ones we've stayed at. Staff takes great care of the property - it was clean from top to bottom. Breakfast was standard fare and a great $$ saver for our family of 5. The awesome waterslide was a huge hit with the kids in our party and adults! My only complaint is how we couldn't get a different room because we had used points for our stay. As Diamond Members we are very aware that a room upgrade is not guaranteed and dependent upon availability. The hotel was by no means full - as could be seen by the parking lot and the handy dandy Hilton app. However, when we asked about the possibility of an upgrade, the front desk person told us that wasn't possible because we had booked with points. We encountered the same thing at the Hampton Inn in Lethbride, AB. In Lethbridge, we were told that it wasn't possible because the check in person's computer wouldn't let him change our room type because we had used points. What? Does this seem ridiculous to anyone else? Is this a Canadian thing? It has never been a problem at Hampton's we've stayed at using points in the US. This Hampton is a wonderful property - I just wish they valued their Diamond / HHonors members better. Maybe the new Doubletree in town does..........

  • Stayed June 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank FloridaTravelBug05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maike M, General Manager at Hampton Inn by Hilton Kamloops, responded to this review, 27 September 2013
Good Morning,

Thank you for your kind review! We are very proud of our hotel and our staff, and we strive to offer the best service available to our guest!

I would like to apologize for the inconvenience you had experienced of not being able to be upgraded while staying on points. We highly value our Diamond Members, and I am sorry we weren't able to fulfill your request.
I have spoken with my staff and about how to handle the situation like this and we are in the process of working with Hhonors to see what the regulations are for this matter.

Again my apologies and we hope to welcome you back to the Hampton Inn by Hilton Kamloops in the near future!

Have a wonderful day,

Maike Mayden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wirral UK
Level Contributor
714 reviews
206 hotel reviews
common_n_hotel_reviews_1bd8 533 helpful votes
4 of 5 bubbles Reviewed 20 September 2013

We stayed here for one night on a drive from Lake Louise to Vancouver. We've stayed at Hampton Inns before and we like them. Generally a cut above the rest.

Check in 4/5 - lots of parking. Check in was quick, friendly and efficient.

Room 4/5 - we had room 410 on the 4th floor. Very good size room with king bed, good size tv, desk, iron/board and sofa. Plenty of storage space and 2 large bedside cabinets. Plenty of floor space and very clean throughout. We experienced no noise from the road or other guests and slept well.

Bathroom 4/5 - reasonable size, with good size bath and shower above. Plenty of worktop space. Tea/coffee. Night light. Good extraction. Clean and tidy.

Breakfast 4/5 - everything you could want from a free breakfast. Omelette and crispy bacon, waffles, toast, fruit, juices, pastries, breads etc. Nice coffee.

Value 5/5 - a total contrast to the last 3 nights at Fairmont Chateau Lake Louise and Jasper Park Lodge, where they charge you extra for everything. We paid 168 CAD, which includes breakfast and fast free wifi.

Location 4/5 - Very convenient. Turn off H1 onto the 5A southbound. Close to HWY 1, but far enough away not to hear it. Plenty of shops and restaurants nearby. We ate at a nearby Sushi bar.

Other 5/5 - I asked at reception where I could find a hardware store to buy a converter socket for my razor. They produced a box of general sockets and gave me one. Thanks. There is a handy computer room with printer.We did not use the pool or gym, but it looked nice.

Overall 4/5 - large rooms, nice staff, nice breakfast, fast free wifi and a convenient location. A very good place to stay.

  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank NeilandBarbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maike M, General Manager at Hampton Inn by Hilton Kamloops, responded to this review, 27 September 2013
Good Afternoon,

thank you for your wonderful and detailed feedback of your recent stay with us here in Kamloops.
We appreciate all feedback we receive and try our best to make things better here at the hotel!
We want our guests to have a hassle free, laid back and comfortable stay with us.

Again Thank You, and we look forward to welcoming you back to the Hampton Inn by Hilton Kamloops in the near future!

Sincerely,
Maike Mayden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 16 September 2013

What we have come to expect from Hampton Inn and we weren't disappointed. The room was very large with all the amenities we have come to enjoy at Hampton Inn. Great breakfast. Staff was welcoming and good cookies upon arrival.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
1 Thank caintown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maike M, General Manager at Hampton Inn by Hilton Kamloops, responded to this review, 27 September 2013
I am glad we were able to keep the Hamptonality promise and deliver on your recent stay experience.
Thank you providing us with this great feedback! We strive on our service and success, and take all the feedback we receive to heart and try to make the Hamptonality experience even better!
We look forward to welcoming you back to the Hampton Inn by Hilton Kamloops in the near future!

Sincerely,
Maike Mayden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 15 September 2013

Our first time staying while visiting family in Kamloops. We've stayed in a few in the area, however, the Hampton Inn will be the one we return to in the future. Room is quite large, very clean and comfortable. Although breakfast is included, its not the greatest, but edible. Swimming pool and hot tub as well as a waterslide, great for kids if you have them.

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank km100503
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maike M, General Manager at Hampton Inn by Hilton Kamloops, responded to this review, 27 September 2013
Thank you for taken the time to write a review and feedback for our hotel here in Kamloops.
We appreciate the feedback and are glad to hear that your family enjoyed the stay with us!

I am happy to be welcoming you back in the future to the Hampton Inn by Hilton Kamloops. Please feel free to contact the Front Desk anytime to make a reservation!

Thank you,

Maike Mayden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
59 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 15 September 2013

Stayed here for one might while passing through Kamloops. Was very impressed, clean, modern, friendly service, lots of parking. The hotel is quite new. The breakfast was what you would expect. Nicely done.

  • Stayed September 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank casper-sk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn by Hilton Kamloops

Property: Hampton Inn by Hilton Kamloops
Address: 1245 Rogers Way, Kamloops, British Columbia V1S 1R9, Canada
Phone Number:
Region: Canada > British Columbia > Kamloops
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Kamloops
#5 Family Hotel in Kamloops
#6 Business Hotel in Kamloops
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hampton Inn by Hilton Kamloops 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Relax at Hampton Inn by Hilton Kamloops, British Columbia, Canada, and enjoy a refreshing countryside suburban retreat with a choice of facilities included in your stay. Set just 20 minutes from Kamloops Airport, this hotel is conveniently located close to a major highways, only ten minutes from downtown Kamloops. Explore breathtaking scenery, discover an outdoor adventure with skiing or golfing, or treat yourself at Aberdeen Mall, just a short walk from this Kamloops hotel. Unwind and recharge in a comfortable Guest Room with a fresh bed and free high-speed internet access. Upgrade to a spacious suite and make yourself at home with a microwave oven and refrigerator. Wake up with a Hampton’s Free Hot Breakfast or grab a breakfast-to-go bag from Monday to Friday at the Front Desk. Sip on complimentary tea and coffee in the cozy hotel lobby and stay in touch with free WiFi in public areas. Catch up with work in the 24-hour business center or re-energize with a workout in the fitness center. Plunge into the indoor pool, splash around on the waterslide, or bathe in the whirlpool. ... more   less 
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Also Known As:
Hampton Inn By Hilton Kamloops Hotel Kamloops
Hampton Inn Kamloops
Kamloops Hampton Inn

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