We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Not impressed” 2 of 5 bubbles
Review of Ric's Grill - CLOSED

Ric's Grill
Cuisines: American, Steakhouse, Seafood, Spanish, Canadian
More restaurant details
Restaurant details
Dining options: Lunch, Breakfast, Dinner, Parking Available, Reservations, Seating, Serves Alcohol
Neighbourhood: Aberdeen
Sudbury, Canada
Level Contributor
57 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Not impressed”
2 of 5 bubbles Reviewed 18 November 2013

Dined here with a small group (6) after a trade show. Service was terribly slow. Ordered the bison and while I am familiar with how lean it can be, it was overcooked and chewy. Another person in our party also had a disappointing steak. I wouldn't rush back here.

  • Visited September 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Northerngirrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnyRics, Owner at Ric's Grill, responded to this review, 29 December 2013
Dear Guest,

Thank you for your recent review of Ric’s Grill Kamloops. We genuinely appreciate your taking the time to write us with your feedback. We want every guest to experience nothing less than a perfect ten at every visit and your feedback is vital in accomplishing our goal. It is very helpful to see not only where we are excelling but also where we are falling short.

I apologize for what you have experienced. This level is unacceptable and does not reflect our normal standards of service and quality of food. We will certainly address these issues with our staff members in order to retrain them and avoid similar issues in the future.

I would like to invite you to visit us again and change your opinion about our food and service. I have messaged you privately for more details. I look forward to hearing from you! We hope to have the opportunity to delight you in the future at the Ric’s Grill – either in Kamloops or at one of our other locations.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

139 reviews from our community

Visitor rating
    46
    42
    16
    19
    16
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Nanaimo, Canada
Level Contributor
29 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Expensive dinner”
4 of 5 bubbles Reviewed 17 October 2013

Dont expect a cheap dinner it will cost you a pretty penny but in my case worth it. The steak was perfect and i would love to go again with my husband, a nice romantic place.

  • Visited September 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank winterblues88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnyRics, Owner at Ric's Grill, responded to this review, 13 December 2013
Dear Guest,

Thanks for taking the time to write a review of your dining experience at Ric’s Grill in Kamloops. Your feedback is very important to us.

I`m not sure if you are aware that all of our food is made daily from scratch with fresh, high quality, ingredients. We have no need for preservatives, or microwaves. Desserts are also made in house daily, from scratch. The result is that our food can cost “a pretty penny” compared to other restaurants, but we work hard to maintain excellent value for our customers, and feel confident that you can taste the difference.

Thanks again for your feedback, and we hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
32 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Grill doesn't describe the atmosphere”
4 of 5 bubbles Reviewed 8 October 2013

I've always thought of a "grill" as a greasy spoon restaurant but no more. Ric's is a cut above the average. The service was impeccable, much more than we received in any other location in Kamloops. The waiter knew how to be polite, somewhat formal, knowledgeable, and attentive. The french onion soup was excellent, the calamari tender (first time in years that I didn't have calamari that wasn't leather like in chewiness) and the ginger chicken delicious. The portions were quite generous. We had soup and the appetizers and that was really almost too much for the two of us.

  • Visited October 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank motherofthyme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnyRics, Owner at Ric's Grill, responded to this review, 13 December 2013
Dear Guest,

Thanks for your feedback on Trip Advisor. We are thrilled to hear whenever the excellence we strive for is noticed and appreciated by our customers.

We are actually very proud of our somewhat unique 1200 degree double-infrared Grill, as we think it creates near-perfection in cooking our steaks, searing both the top and the bottom of the steak at the same time, therefore locking in the juices. Hopefully next time you visit us, you`ll have the opportunity to try one of these delicious hand-cut High River steaks.

Thanks again and we look forward to delighting you again soon,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
112 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 124 helpful votes
“Very helpful (exceptional) staff - good value”
5 of 5 bubbles Reviewed 1 October 2013

We just walked in and got seated easily. The waitress we had was exceptional. I have a stupid food allergy and she was wonderfully helpful in helping ensure that I got a safe meal. The portion sizes were good, food quality fantastic and good value for money.

  • Visited September 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Anna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnyRics, Owner at Ric's Grill, responded to this review, 13 December 2013
Thanks so much for your complimentary review of Ric's Grill Kamloops.

We are happy to have been able to accommodate your food allergy, and are thrilled to hear that you appreciated the excellence we strive for in food quality and service.

We look forward to delighting you again next time you are back in Western Canada!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
southport
Level Contributor
150 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“Great menu”
5 of 5 bubbles Reviewed 16 September 2013

Well worth a visit. Easy to reach from our B & B. Food and service excellent and place was very well patronised.

Visited September 2013
Helpful?
Thank SouthportRaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnyRics, Owner at Ric's Grill, responded to this review, 13 December 2013
Thanks for your Trip Advisor review.

We're happy you liked our menu and enjoyed your dining experience at Ric's Grill Kamloops.

We look forward to delighting you again next time you are near any of our locations in Western Canada.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Ric's Grill also viewed

Kamloops, British Columbia
Kamloops, British Columbia
 
Kamloops, British Columbia
 
Kamloops, British Columbia
Kamloops, British Columbia
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing