We stayed in a loft, two bedroom, top condominium, at a cost of $1,600 Canadian for four nights, so assumed that the unit would be in great shape. But we soon discovered garbage under the pull-out sofa bed; what appeared to be spots of blood on the upstairs bathroom wall and on the duvet for the downstairs bed; a stained (brown) bathroom towel; and tar on the kitchen floor. After being told about free local calls, we also realized that the downstairs and upstairs phones did not work, and that there was no telephone directory in the unit, to find addresses or numbers of restaurants, local venues, etc. When we informed the office, the only action taken was to provide a spare telephone directory, and to fix the upstairs phone (the main floor phone remained broken, and there was no housekeeping service provided, although we had to comply with strict rules about cleaning the unit upon departure to avoid any fee). For the amount paid, I think we will look elsewhere for our next visit to Kelowna, such as the Manteo Resort, which was across the road and located on the lakeshore.
- Official Description (provided by the hotel):
- Playa del Sol is a 4* Luxury Condominium Resort in the heart of the breathtaking Okanagan Valley. Cool off in the 3rd level swimming pool, warm up in the hot tub, pamper yourself in the Spa, tone-up in our fitness facility, or de-stress in the steam room. You can barbeque by the pool or indulge yourself at the Resort’s tantalizing Cabana Bar & Grille. Enjoy steaming lattes at the Coffee Shop. Whether you want to play or relax, Playa Del Sol has it all! ... more less
- Reservation Options:
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- Also Known As:
- Playa Del Sol Hotel Kelowna
- Playa Del Sol Kelowna, Okanagan Valley, Canada