Myself and my boyfriend decided to try Genjis "all you can eat" special this evening. We have not only frequently dined at Genji but order takeout to our offices as well for the past 7 years. I myself have an allergy to seaweed, thus, opt to delicious alternatives such a soy, rice, and bean paper. I regularly dine at sushi restaurants and I am never charged an extra price for a seaweed alternative nor for hot sauce sides. I was extremely disappointed with my experience. I love wine,and sake, there alone we spend at least 30.00. We are not out for a cheap discounted meal, just to be treated fairly and respectfully.
Tonight was a complete disappointment, Not only was I forced to partake in the all you can eat just so my boyfriend could , I was charged 1.00$ extra per role for my allergy and 1.00$ for any extra sauces. To make every guest partake in the all you can eat so that one person can enjoy it is horrible. I love sushi but have a preference to edamame , sunamono and soups, where as my boyfriend loves his sushi. When I barely ate any of my food as my appetite is small, ( hence why I did not want to do the all you can eat as I prefere a role or two, edamame , and sunamono salad) and asked to have my extra left over food packed ( I only ordered 2 rolls on the " all" you can eat ) as I couldn't even eat the bare minimum they said it was not an option as we got the all you can eat, which again I Was forced to have if my boyfriend wanted to enjoy it. I believe its unfair . To make matters worse the sushi we ordered was unlike any sushi we have recently received, it was an all you can eat, lower grade, sub par sushi. It was the worst sushi we have ever received anywhere, let alone we have ate at genii often and so couldn't be a one time off. The rolls were tiny flavourful less and did not represent Genjis former delicious sushi. If We had known the all you could eat came with a discounted experience and tasteless sushi I would have paid our regular bill to have a savoury delicious experience.
Unfortunately Genjis rules and policy's outshines what truly matters , happy guests, delicious food, beautiful service and a feeling of wanting to return again tomorrow.
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