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“Great Stay!”

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Best Western Plus Kelowna Hotel & Suites
Ranked #3 of 34 Hotels in Kelowna
Certificate of Excellence
GreenLeadersGold level
Penticton, Canada
2 reviews
“Great Stay!”
Reviewed 12 December 2013

We were in and out of this hotel in less than 10 hours due to an early flight, but we enjoyed our limited amount of time there. We had a room in the courtyard part of the hotel and it was clean, comfortable, and well appointed. Check in staff were friendly and helpful as well as quick and efficient. We look forward to our next stay at this location!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Tim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review, 18 December 2013
Thank you for your terrific review! I am so pleased that you enjoyed all aspects of your stay with us. Hopefully next time you'll have a little longer to enjoy a few of the amenities on site such as the Wellness Spa, the pool and hot tubs, the ORA restaurant or 97 Street Pub. :)

Thanks again for taking the time to review us; we'll look forward to welcoming you back in the near future.
Best regards,
Rosemary Paterson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,027 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (191)
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English first
Vancouver, British Columbia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 December 2013

This hotel is a jewel in Kelowna. The staff here are excellent, the breakfast is plentiful and well presented and the rooms are clean and modern. The front desk staff are polite, knowledgable of the area and always have a smile on their faces. This is a great place to bring the family too. They have a great pool area with a jaccuzzi and the pool is clean and well maintained.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Dwayne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review, 16 December 2013
Thank you!! What a wonderful review you have shared with our readers and on behalf of my associates, I thank you for recognizing our terrific team, facilities, amenities and all the great extras in place. Your comments are truly appreciated and I'll look forward to sharing them with my team!

Thank you again and we'll hope to welcome you back in the near future.
Kind regards,
Rosemary Paterson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 December 2013

Newport, Oregon has a wonderful Best Western! Right on the beach, wonderful views and great lounge! As does Kelowna, BC, a nice breakfast, great beds, good WiFi.The staff at both have always been friendly and very helpful!

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank dyanVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review, 16 December 2013
Thank you so much for your very positive and thoughtful review following your recent stay. I am so pleased that you enjoyed the comforts of our hotel and amenities and found everything very enjoyable.

Thanks again for sharing your great comments. I do hope that we can tempt you back to Kelowna for another visit in the near future.
Best regards,
Rosemary Paterson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chase, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 December 2013

They upgraded us to a suite at no extra charge and it was the best room any of us have ever had. The staff was really helpful regarding restaurants, bars etc. The outdoor hot tubs were great. The continental breakfast was awesome. Can't say enough good things about this hotel!!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Rose D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review, 6 December 2013
Thank you so much for your terrific review. I'm so pleased to hear that you had a wonderful stay with us - everything from your beautiful room, to the restaurants, to the hot tubs and our complimentary hot breakfast buffet!

Thanks again for taking the time to share with our readers. We will hope to welcome you back again in the near future!
Best regards,
Rosemary Paterson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kelowna, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 November 2013

This hotel experience was excellent just as it was the last time I was here. Elevator security. Love the tower rooms, very quiet, great bed, and breakfast here is the best hotel breakfast I've ever encountered. Helpful staff.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jamie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review, 2 December 2013
Thank you so much Jamie for your wonderful review! I am very happy to know that your stays with us have been so comfortable and that we are meeting or exceeding your expectations! We do our best to cover all basis, and of course, always happy to receive recommendations from our guests.

Thanks for taking the time to share your thoughts with us. We'll look forward to welcoming you back in the near future.
Best regards,
Rosemary Paterson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salmon Arm
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 November 2013

As with many Best Westerns that I have stayed at, they are a cut above in quality for the same price range. At this Kelowna BW we had a pet room because we travel with our dog. The room was very clean. You would have no idea that there were other guests in the room before you with a pet. Nice job BW. They also have a nice goody bag for your dog. The pool is very nice, the free breakfast is also very good. We will stay there again.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Garyinsalmonarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review, 29 November 2013
Thank you very much for your terrific review about your pet friendly stay! I am so pleased that you and your "extended" family enjoyed your visit with us and that you found all aspects very clean and comfortable. I'm pleased to hear that the treat bag for your dog was a success!

Thanks again for taking the time to review. We will look forward to welcoming you back to our hotel in the near future.

Best regards,
Rosemary Paterson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 November 2013

Excellent value for your money, definitely a Best Western Plus! We have a stayed at several Best Western Hotels in this past year and this was one of the best. It is a great location, upgraded, with excellent staff.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank JacquelineJL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review, 29 November 2013
Thank you so much for your wonderful review. I am really pleased that you enjoyed your stay with us. I will take great pleasure in sharing your comments with my team as they all work very hard in their respective areas to ensure all aspects of our guest stays are perfect.

Again, thanks for your great comments. We'll hope to welcome you back sometime soon!
Sincerely,
Rosemary Paterson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Kelowna Hotel & Suites

Property: Best Western Plus Kelowna Hotel & Suites
Address: 2402 Hwy 97 N, Kelowna, British Columbia V1X 4J1, Canada
Phone Number:
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Kelowna
#2 Business Hotel in Kelowna
#2 Spa Hotel in Kelowna
#4 Family Hotel in Kelowna
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Official Description (provided by the hotel):
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Conference / Meeting Rooms. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 
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Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley, Canada

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