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Best Western Plus Kelowna Hotel & Suites
Ranked #3 of 34 Hotels in Kelowna
Certificate of Excellence
GreenLeadersGold level
Reviewed 18 July 2014

I was treated with courtesy from all staff. Hotel gives free parking while travelling out of town. Shuttle service to nearby airport is offered at reduced rate, Free WiFi was much appreciate. The front desk was very helpful in giving detailed information about Kelowna.

  • Stayed: January 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank kajbar2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 21 July 2014

Thank you very much for your very kind review. I am so pleased that you enjoyed your stay with us and received excellent service from our team! That is great to know and I'll be pleased to share that with my team.

Thank you again for your comments. We'll hope to welcome you back again in the near future.
Best regards,
Rosemary

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794 - 800 of 1,170 reviews

Reviewed 16 July 2014

Overall a nice hotel along Kelowna, close to all the attractions in Kelowna. The size of the rooms are generous in square footage compared to some newer hotels. This hotel appears to be best suited for families and or sports teams as they have a common court yard and breakfast area where the team players can meet.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Best Western
Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 17 July 2014

Thank you very much for your great review. I am really pleased that you enjoyed your stay with us. Our hotel does accommodate many different market segments but they are seasonal. We have many corporate and government travelers year round, sports teams at varying times of the year, families during the summer primarily, international tours in the Spring and Fall....all which make a lovely mix of guests! Our complimentary hot breakfast buffet can get very busy during the weekends, especially when we're at peak occupancy, but that's because it is so good that everyone partakes of it! :)

Thanks again for your wonderful comments. We'll hope to welcome you back again in the future.
Best regards,
Rosemary Paterson

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Reviewed 15 July 2014

We stayed here for 3 nights for my son's baseball tournament and loved the Best Western Plus in Kelowna. Our room (bottom floor, facing courtyard) was clean and spacious with a shaded patio. The breakfast was included and very good, with a nice assortment of selections. There are two BBQs by the pool if you want to cook your own food while you stay. It was quiet at night and the kids really enjoyed the pool. The only annoying thing was hearing the plumbing from next door when the shower was running. We would definitely stay here again!

Room Tip: If you have children, the lower level courtyard rooms are a great choice.
See more room tips
  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank YYCtransplant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 17 July 2014

Thank you for your wonderful review and for providing a great overview of our property to our readers! I am really pleased that you and your family enjoyed your stay with us and were able to take advantage of some of our unique features and benefits...such as the courtyard, play area, pool and quiet evenings etc.

I am sorry about the noise from the plumbing that you experienced. I do hope that you let our front desk know so that we could have maintenance look into the cause of this and see what could be done.

Many thanks again and we'll hope to welcome you back in the future!
Sincerely,
Rosemary Paterson

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Reviewed 15 July 2014

From the time we walked through the front door we had nothing but a great experience. The staff was friendly and helpful, the room was large and top quality and the buffet breakfast was excellent. We definitely will be repeat customers.

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Elaine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 17 July 2014

Thank you for your fabulous review! I am thrilled that you and your family enjoyed your stay with us...your comments help me to know that my team is working together to provide our guests with the best possible experience and their efforts are being noticed and appreciated! I'll enjoy sharing this with them. :)

Thanks again for your great comments. We'll hope to welcome you back in the near future.
Best regards,
Rosemary Paterson

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Reviewed 14 July 2014

We only stayed here one night on our tour (sadly). The rooms are clean, modern and spacious with excellent amenities and the included breakfast buffet was very good. The attached restaurant had a good menu and excellent service.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Cleanliness
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1  Thank Rodgedodge1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 17 July 2014

Thank you very much for your wonderful review. I am so pleased that you enjoyed your stay with us and that you had a chance to enjoy both the restaurant and the complimentary hot breakfast buffet. I'm sorry that the tour was only a one night stay as that doesn't give you enough time to see our terrific city with the many features and attractions.

Thanks again for sharing your comments. Maybe one day you'll be back in Kelowna again and will visit then!
Sincerely,
Rosemary Paterson

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Reviewed 14 July 2014

We arrived during the heat of the day on a Friday and were greeted by smiling faces and friendly voices. The hotel was comfortable and very clean. the meals at the restaurant were tasty and worth the value. The morning breakfast, included, was a full buffet with many choices.

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
1  Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 17 July 2014

Thank you very much for your lovely review! I am so pleased that you and your family enjoyed your stay with us and the amenities of the hotel. And I'm happy to know that my team took such great care of you!

Thanks for sharing your great comments and we'll hope to welcome you back in the near future!
Warm regards,
Rosemary Paterson

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Reviewed 14 July 2014

Stopped at this hotel for 2 nights. Our king suite was very comfortable. The breakfasts were excellent with lots of variety, lots of space for seating and friendly and helpful serving staff. The hotel is in a great location near major roads, shopping and restaurants. Overall, we couldn't fault this facility. Very professionally run and the staff were all very helpful. Wouldn't hesitate to recommend it.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Heather G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rosemary P, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 17 July 2014

Thank you very much for your wonderful review. I am so pleased to read that you enjoyed all aspects of your stay with us and found my teams service helpful and accommodating.

Thanks again for your great comments. We'll hope to welcome you back in the future.
Best regards,
Rosemary Paterson

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Hwy 97 N, Kelowna, British Columbia V1X 4J1, Canada
Phone Number:
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Kelowna
#2 Spa Hotel in Kelowna
#2 Business Hotel in Kelowna
#4 Family Hotel in Kelowna
Price Range: £86 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Official Description (provided by the hotel):
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Conference / Meeting Rooms. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 
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Also Known As:
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley, Canada

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