I stayed here on July 23rd with my husband and 6 yr old daughter. This was our 3rd visit to this hotel and the previous 2 times it was great. However on this occasion it was a great disappointment and would not recommend to anyone!
I had made reservation 6 weeks prior to the visit and requested a ground floor room, facing the pool. I also called the hotel and confirmed my requests 2 weeks prior to going and they said they had a room as requested for us. Of course on the day of checking in we get a 4th floor room facing the parking lot :( The lady at the reception was not very helpful and basically told us that there is nothing she can do and take it or leave it! We were suppose to stay 3 nights but checked out the next day.
The pool was also freezing cold and hot tub was cold too. Only thing that was good was the friendly and helpful staff at the breakfast buffet.
Anyway we stayed the 1 night and called the Best Western and they helped us and gave us a ground floor courtyard room at the same rate we paid at Coast Capri. Best Western was much better as the room are also bigger and reception staff are super helpful and friendly.
I wouldn't book again at Coast Capri Kelowna......there are better hotels at the same rates as them with much nicer rooms and more cleaner.
Disappointing stay unfortunately
- Official Description (provided by the hotel):
- The Coast Capri is a full-service hotel located in Kelowna city center, 15 km from Kelowna International Airport. We are 1.5km from beautiful Okanagan Lake and 1km from Orchard Park Shopping Mall. Onsite amenities include an outdoor pool and hot tub (open year round) and Beyond Wrapture Day Spa. Our restaurant, Vintner's Poolside Grill serves American cuisine such as steaks, seafood and pastas. For those seeking it, Vintner's also serves breakfast all day. On special occasions such as Valentine's, Mother's Day and Christmas we offer a more elegant dining experience in the Vintage Room. The Coast Capri Hotel is adjacent to the Capri Centre Mall, which houses a number of amenities such as Winners Department Store, Extra Foods Grocery Store and Cap's Cold Beer and Wine store. ... more less
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- Also Known As:
- Coast Capri Kelowna
- Coast Capri Hotel Kelowna Okanagan Valley, Canada