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“Our experience at Days Inn Kelowna”
Review of Days Inn Kelowna

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Days Inn Kelowna
Ranked #21 of 34 Hotels in Kelowna
North Vancouver
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Our experience at Days Inn Kelowna”
Reviewed 12 June 2012

The reservations desk was most helpful when booking in. They explained all the various rates, which I found unusual, but most appreciated. They are pet friendly which our dog(ZOYA) liked very much. The continental breakfast included the usual and also waffles and hard boiled eggs., all you need to get your day started.

Room Tip: Ground level at the rear was quiter and easy to unload goods into.
See more room tips
  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KelownaOperator, Manager at Days Inn Kelowna, responded to this review, 17 June 2012
Dear Guest

Thank you for your wonderful comments. We are very happy that you enjoyed your stay with us. We appreciate you taking the time to post about your experience at our hotel and will pass on your response to our staff.

Once again thank you and we look forward to seeing you again!

Jason Sekhon
Operations Manager
Days Inn Kelowna
250-868-3297
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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340 reviews from our community

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    98
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 7 June 2012

We spent several nights at the kelowna days inn in june. We found what we spent on cabs and gas we could have spent instead on a hotel with a better location. It is a good 15 minute drive downtown and to the lake (aka everything we came to kelowna to see). Besides the bad location it is your average motel. Clean rooms, nicer furniture, bathrooms need an upgrade. Make sure when you book you specify if you will need a pet friendly room as we were almost turned away after we had made a reservation weeks before but they forgot to make a note that we required a pet friendly room.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mpyne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2012 via mobile

We were very disappointed in our stay, there were noisy people hollering down the hall till all hours of the night, many people complained no one did anything! Our bed was like sleeping on plywood, the toilet paper was like sandpaper, the worst part was the lady at the desk who couldn't care a less we were unhappy! She did nothing, after that I have changed my mind about Days Inn... very disappointed!! Paid $110... NOT WORTH IT! thanks for not caring at all about your clients! Very poor customer service!
Patti

Stayed May 2012, travelled as a couple
Helpful?
1 Thank patio-lanterns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KelownaOperator, Manager at Days Inn Kelowna, responded to this review, 8 June 2012
Dear Patti,

I would to thank you for bringing fourth your concerns. Without customers as yourself we wouldn't know how to improve our guests stay so I am greatly appreciative for making your voice heard.

I would like to apologize that your stay was unpleasant, and since reading your review I have taken it upon myself to better train our staff when it comes to handling complaints and concerns. If there is anything I can do to further assist you please do not hesitate to contact me.

Sincerely,
Jason Sekhon
Operations Manager
Days Inn Kelowna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
Level 4 Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 April 2012

The hotel is located far down the highway almost out of town, not the best location since you have to drive everywhere. The staff were friendly, they weren't able to give me many ideas on what to do that night. The room was clean and nicely decorated. The breakfast was alright, no fresh fruit, just lots of bread, good coffee. The prices was a little high for what you get.

A lot of the reviews were really bad but I thought it deserves a little more credit.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nikster87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alberta
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 April 2012

Nice continental breakfast complete with waffles. Good WiFi Internet. Clean and quiet. Room was good. Price was good although it was not in the summer season.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KelownaOperator, Manager at Days Inn Kelowna, responded to this review, 13 April 2012
Dear Guest,

We are so happy that you enjoyed your stay with us! Thank you for taking the time to post your review on Trip Advisor. We always welcome comments from our guests and we will be sure to pass them on to the staff.

Thank you again for taking the time to post this review and we look forward to welcoming you back again.

Sincerely,
Jason Sekhon
Operational Manager
Days Inn Kelowna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
BC, Canada
Level 4 Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 April 2012

Clean, friendly, recently updated, pet friendly. Removed from restaurants, shopping but an easy drive when ready to grab something to eat/shop. Defiant value for money when compared to other name brand newer hotels.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Canukgurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KelownaOperator, Manager at Days Inn Kelowna, responded to this review, 13 April 2012
Dear Guest,

Thank you for the kind words regarding your stay at our Days Inn, it’s always a pleasure hearing from our guest.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We look forward to your next visit.

Sincerely,
Jason Sekhon
Operational Manager
Days Inn Kelowna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Langley City, Canada
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 April 2012

Wow....total surprise! total let down. We needed to hotel-it one night in kelowna and thought, because Days Inn suppose to be reputable and looks nice outside, it would be just as nice in the rooms. We have an Entertainment card and they are listed as a place to stay. Good thing we got to use this and take advantage of the discount. Lucky for us...it wasn't even worth paying the $65 bucs...so glad we didnt have to pay full price. The shower curtain was ripped and hanging, the face cloths were worn so thin there was holes in them. The tv remote had duct tape on it to hold the batteries in place!! While the bed was clean and comfortable, you still had to cross the carpet to get to the bed...yuck ! Oh, and take ear plugs, because the combo heater/air unit was noisy and look like someone sat on it! All in all, the room had been abused and it needed a hug...a real big bear type hug! Should have spent the extra $20bucs and stayed at the Super 8 !!

Room Tip: another hotel might be a good option
See more room tips
  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Darlene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KelownaOperator, Manager at Days Inn Kelowna, responded to this review, 10 April 2012
Dear Darlene:

I appreciate you bringing forward your concerns and thank you for it. I am always welcomed to hear what our customers have to say whether it be good or especially bad. It gives my team and I a better understanding on what to look for in our own rooms and how we can improve on them.

I'd like to apologize that you experienced a less than satisfactory stay. I have made personal note of your area of problems and have began making adjustments immediately. I am especially happy to hear that you enjoyed our new pillow top bedding program.

Please come visit us again and I will personally make sure your stay is above and beyond your expectations.

Sincerely,
Jason Sekhon
Operational Manager
Days Inn Kelowna
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn Kelowna

Property: Days Inn Kelowna
Address: 2649 Highway 97 N | Leathead and Mills Road, Kelowna, British Columbia V1X 4J6, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 34 Hotels in Kelowna
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Days Inn Kelowna 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Whether you are in Kelowna for business or pleasure, Days Inn Kelowna welsomces you. We are located just minutes from Kelowna International Airport and popular local attractions. Explore the city or enjoy outdoor activities such as skiing, golfing, swimming or even a winery tour. You’ll start your day off right with our free Daybreak Café breakfast full of tasty choices. After a long day of travelling or play, refresh yourself in our heated outdoor pool, or relax and unwind in our outdoor heated whirlpool. Days Inn Kelowna is your one stop destination for everything the Okanagan Valley has to offer. You will appreciate our friendly service, relaxing atmosphere and our clean, comfortable guest rooms. Our knowledgeable staff can help you plan any number of excursions to make your stay a memorable one. Days Inn Kelowna is the Best Value under the Valley Sun. ... more   less 
Reservation Options:
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Also Known As:
Days Inn Kelowna Hotel Kelowna
Kelowna Days Inn
Days Inn Kelowna Okanagan Valley, Canada

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