I walked into my room and my jaw dropped. The owner needs to seriously revamp. Shame on the owner to offer this standard.
I'm posting a lot of pictures to prove I'm not exaggerating.
- mirror all scratched up
- smells smoky and covered up
- marks along all walls, dirty
- soap scum all over shower and soap holder
- pieces missing off shower knobs and scummy
- crumbs and cardboard bits on floor; not vacuumed
- stains on both chairs: gross!
- scuffs on all furniture
- bed cover needs to be tossed out
- shelving unit completely scratched up
- very old loud a/c
- coffee station had coffee spills
- toilet didn't flush properly and cleaner knew this as I noticed the water on the floor when I walked in.
I did not feel safe here and I was grossed out by the room. I didn't tell management because I was genuinely embarrassed for them.
The card said Amanda 'cleaned' my room. Please go see the rooms she has supposedly cleaned.
This hotel is very run-down and unclean. I was very happy to leave and urge you stay elsewhere.
- Official Description (provided by the hotel):
- Fabulous 5.5 Acre property with two courtyards, indoor & outdoor pools,hot tub, fitness center, bar-b-ques, playground, games area, volleyball court, putting green, coffee bar, satelite TV. Excellent location surrounded by great restaurants & shopping. ... more less
- Reservation Options:
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- Also Known As:
- Okanagan Seasons Hotel Kelowna
- Okanagan Seasons Resort Kelowna, Okanagan Valley, Canada