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“A very pleasant experience - and totally unexpected”

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The Royal Anne Hotel
Ranked #8 of 34 Hotels in Kelowna
Certificate of Excellence
Penticton
1 review
“A very pleasant experience - and totally unexpected”
4 of 5 bubbles Reviewed 29 May 2009

A very well kept, updated older hotel with all sorts of unexpected ameneties. Newly furnished, good flooring, even the nice drapes caught my eye. Very clean. Hotel provides an ample, well balanced and attractively presented continental breakfast.
Free underground parking.
Staff is friendly, polite and helpful.
Close to beaches, good shopping and varied restaurants.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hannax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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425 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (102)
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BC
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 16 May 2009

What a delightful hotel visit! Very boutique-like, exceedingly friendly and helpful staff with immaculately clean and super quiet rooms. Scrumptious continental breakfast too! Highly recommended! I will be staying here every time I visit Kelowna.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BCTravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
british columbia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 23 April 2009

This place is pretty basic but it's fairly clean, comfortable and affordable. It's also in a good location. They have free underground parking. Because of its central downtown location we were able to walk to most places. The staff were very helpful and had excellent recommendations.

  • Stayed March 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank harold28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 15 October 2008

Simple stated, this hotel bill us an additional $250 after we checked out for housecoats we never knew existed. In their minds we were guilty and they charged accordingly. We were appalled at they're "we have to wait till the manager is in" attitude. It took over a week to resolve this issue. Never, ever again would we even consider such a place. We are middle aged individuals and not the young drinking crowd that seemed to stay there and party in the halls till the morning hours..

  • Stayed August 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
2 Thank niftyfiftyCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 14 September 2008

Older hotel in downtown Kelowna. It's a 2 minute walk to the water, several bars/restaurants in area, but not a huge restaurant selection. Friendly staff, free Internet, second floor rooms have a nice balcony. Great breakfast. This certainly isn't a new hotel, but it's been well kept even though it shows it's age a bit.

  • Liked — Free parking, location close to water
  • Disliked — Hard bed, older hotel, limited underground parking
  • Stayed September 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank lwu22qq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Airdrie, Canada
Level Contributor
217 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
4 of 5 bubbles Reviewed 10 September 2008

Stayed at the Royal Anne Hotel for two nights. The location is great, right downtown and very close to the water, shops, restaurants ect. We were on the 2nd floor and the great thing about that floor is that all the rooms lead out to a really large deck overlooking the street below where there is coffee shops ect. (good for if you like to people watch) because it is a busy street. All the floors above us seemed to only have a tiny area you could step out on to. From the time we arrived which was a few hours before normal check-in, we had very friendly, helpful service. The hotel staff made it possible for us to have an early check-in and later check-out (noon instead of 11am) Both my friend and I were traveling with 8 month old babies so had our hands full. I was offered help to get my luggage to my room and to get my stroller up/down the front stairs (there is no ramp in the front of the hotel) The hotel staff helped my friend wash her baby bottles and showed her were things were kept if she needed things. We were both given a play pen to have in our rooms which were joining rooms by a door inside. The rooms were basic but clean. There was a full bathroom with hairdryer, small fridge & coffee maker, everything was kept very clean. There is a continental breakfast that is the best I have ever been to. There was about 3 types of cold cereal, hot cereal, assorted cut up fruits, muffins, danishes, boiled eggs, toast and several juices. There was one computer that had free internet. My only complaint was that there was no ramp to get up, only stairs in the front of the building. I think if you went in to the underground parking area there was one there though. It was a very good experience and I would stay there again if back in Kelowna.

  • Liked — Located right downtown
  • Disliked — No ramp, only stairs
  • Stayed September 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Moscato-Mama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
US Midwest
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 29 August 2008

My wife and I have stayed at the Royal Anne twice, for 4 nights each time; our second visit was a few weeks ago. While it's an older hotel, we're very satisfied with it. And it's reasonably priced for Kelowna.

We stayed in an "executive suite" both times, which is a larger room with a sitting area with sofa, small refrigerator, etc. We always request a room on an upper floor away from the street. The street gets pretty noisy on weekend nights, and the view of the city and Lake Okanagan is wonderful from those rooms. The location is excellent for us, right in the midst of downtown, close to museums and galleries, great restaurants (particularly the Rotten Grape and Fresca, both of which are close by), the park, good coffee houses, etc. We also like staying downtown because Kelowna gets quite busy in the summer and traffic can get pretty bad. The only drawback to downtown is that the hotel's parking lots are small and street parking can be difficult (again, mostly on weekends). However, there is a free parkade 2 blocks away which we used one night.

The room decor and furnishings are nice - certainly not upscale, but comfortable, and we had good internet access for our laptop. Our room was clean, except for one day this trip when our room wasn't cleaned and made up. The front desk staff explained, with apologies, that several housekeepers called in sick that day. They did provide us with fresh towels when we asked (a small discount would have been a nice customer service touch). Otherwise, we're satisfied with the cleanliness - which is very important to us.

The hotel serves continental breakfast in a small dining room which we find more than adequate. Staff did a good job keeping the food replenished.

Overall, our stays at the Royal Anne have been pleasant and a good value.

  • Stayed August 2008, travelled as a couple
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank oneandtwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Royal Anne Hotel

Property: The Royal Anne Hotel
Address: 348 Bernard Ave, Kelowna, British Columbia V1Y 6N5, Canada
Phone Number:
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites
Hotel Style:
#2 Family Hotel in Kelowna
#5 Romantic Hotel in Kelowna
#9 Business Hotel in Kelowna
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Royal Anne Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
Located in the heart of downtown Kelowna, just steps to City Hall, commerce, the beach, City Park, Lake City Casino, the Arts & Cultural District, Prospera Place, Kelowna Memorial Arena, Kelowna Museums, boutique shopping, theatre and divine dining. All rooms include complimentary WiFi, and a well rounded continental breakfast featuring fresh Okanagan fruit. Our gorgeous guest rooms feature 1 or 2 queen sized beds and each room comes equipped with a mini fridge,coffee maker and large 42" flatscreen TV. Roomy Executive Suites are also available & come furnished with a plush king sized bed & pull out sofa bed. All our rooms have accessible balconies that offer spectacular views of Kelowna & beautiful Lake Okanagan. Our charming hotel can also accommodate & cater your meeting, banquet or intimate reception up to 120 people. Additional property features include His & Hers saunas & a fitness room with cardio equipment and free weights. Shuttle service is available to Kelowna International Airport for a nominal fee. After a long day, unwind in our very own O'Flannigan's Irish Pub with live entertainment and great pub food. Before you leave, visit O'Flannigan's Liquor Store, featuring a wide selection of the Okanagan's finest wineries. Come and experience the warm hospitality of the Royal Anne Hotel! ... more   less 
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Also Known As:
Royal Anne Hotel
Royal Anne Kelowna
The Royal Anne Hotel Kelowna, Okanagan Valley, Canada

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