After (by mistake) leaving behind an article of clothing, I had requested that they mail it out to me ASAP. They replied by telling me that they would send it out to me VIA "greyhound bus" COD .. to the nearest one to me, I had informed them that this would be impossible & that they needed to mail it out to me, that this would be the ONLY way for me to get it back. Just recently they sent me a request that I provide them with my credit card info so they could send out the item to me, well i just had to tell them that it would NOT be happening period‼
As for the over all stay it was acceptable, the food was slow & pathetic in taste (not worth the wait). This place is NOT on my list of *must stays* ~ as a person that knows what "customer satisfaction" IS, they however do NOT ... do not expect ANYTHING from them IF you happen to by mistake leave something behind!!!!
- Official Description (provided by the hotel):
- Situated directly across from Kelowna's famous Hot Sands Beach, Prestige Beach House is conveniently located close to tourist attractions, business, shopping and recreational areas. A short walk along the waterfront is Prospera Place, Lake City Casino, Kelowna's cultural district and many other attractions and shopping boutiques. World-class golf and ski resorts are located nearby. Enjoy activities such as boating, hiking, swimming and winery tours. You'll discover that every member of our staff possesses a refreshing combination of friendliness and professionalism. Features and Amenities: Deluxe rooms, luxurious designer suites, specialty & executive style suites, indoor pool, hot tub, fitness centre, complimentary WiFi, meeting & banquet facilities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, 5viajes2012 S.L. and Cancelon so you can book your Prestige Beach House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Prestige Inn Kelowna Hotel Kelowna
- Prestige Hotel Kelowna
- Kelowna Prestige Hotel
- Prestige Beach House Kelowna, Okanagan Valley, Canada