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“We loved it and will be back”

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Ramada Kelowna Hotel & Conference Centre
Ranked #15 of 34 Hotels in Kelowna
London, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“We loved it and will be back”
Reviewed 1 September 2011

Spent 2 nights in the Family Loft recently on vacation with our family. The room was very big and accomadated all. There were two levels to the room which gives everyone their space and can accomadate fun times. There was plenty to do in the area(Beach,Casino,Mall) and the kids really enjoyed the pool. The staff were very friendly and the restaurants onsite were very accomadating to a variety of demographics. Vews are awesome and we can't wait to go back!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Clint C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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645 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Maple Ridge, BC, Canada
Level 4 Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 21 August 2011

We stayed at the Ramada in Kelowna for two nights. I was attending a conference on the main floor; my wife worked at her computer in the room and went shopping. The room was of standard size and configuration and met a standard level of cleanliness. It looked out on a terrace pub and cafe which was closed and quiet by 11 pm. For the price ($129 conference rate) the hotel met expectations.

We did not sample the indoor pool or fitness room, so can't comment on these facilities. We ate in Mickey's pub on the first night, and the food was gross. Don't go there! Wilted greens, processed cheese, and calamari that tasted like they were cooked in lard. The other restaurant, Perkins, meets the level of the standard eggs-and-hash-browns chain; it calls itself a "bakery", but this appears to mean that they heat up their factory-made pies in-house.

Location: the hotel is across the street from a large shopping mall, but is not close to Kelowna's beachfront or downtown.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Ianm467
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMartindale, General Manager at Ramada Kelowna Hotel & Conference Centre, responded to this review, 25 August 2011
Thank you for your comments regarding your recent trip to Kelowna. I am glad that you were happy with our rooms and services. I'm sorry that you did not find the food to your liking. I am quite surprised as the only item on the menu that uses processed cheese is our Monday Night $4.50 Burger special. All of the other items use real sliced cheddar, mozza or swiss. The feta used for the salads is grated in house. Our calamari is hand breaded and made fresh to order.
If you had notified your server of your dipleasure, we would have been more than happy to remake your order, or replace it with something more to your liking.
Although we don't operate the Perkins Restuarant and Bakery, I did check with the restaurant manager. She assured me that all of their pies are assembled and baked on site and garnished with fresh whipped cream, chocolate or other toppings by her own kitchen staff.
Once again, thank you for your comments and we hope to see you in Kelowna at the Ramada soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor, Canada
Level 2 Contributor
4 reviews
Reviewed 16 August 2011

We arrived in Kelowna from Windsor Ontario on August 6, 2011. There were 4 people in our party and orginally we had booked a suite to accomodate my dad and sister and a standard queen room for my husband and I. Upon arrival we found we were not in the same area (dad on the third floor and we on the main floor) and that the suite did not offer the kind of privacy my dad and sister required. The front desk was so accomodating. They switch dad's suite to a standard and gave my sister the same. This is not an easy task in such a heavy booking season. We all had easy access to each other as we were placed together on the main floor. This was important as my dad has limitations with walking. Although the rooms were dated, every effort to provide cleaniness was given. The pool facilities always had fresh towels and again the cleaniness was noted, The facilities adjacent to the hotel, Mikey's Pub and Perkins provided us with excellent meals without having to travel. The hotel is located on Highway 97, 9 km. from the airport which is so convenient. Downtown was minutes away and a large mall across the streets made our choice to use the Ramada the right choice. The hotel was recommended by our son who lived in Kelowna and is familiar with the Front Office Manager Ryan Coome. Ryan made it his job #1 to see that our every comfort was ensured. I know he would have done this regardless of the referrral from our son. The hotel was busy with a 60th birthday party, wedding and other functions yet there was always time for questions asked and answered at the front desk. This will be a hotel we will use again when travelling to Kelowna to see our son.

Room Tip: We stayed on the main floor with our door facing the back parking lot and a short walk across to Mik...
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MJPrieur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prince George, Canada
Level 6 Contributor
168 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 15 August 2011

My wife, myslef, and our 3 children (6, 3, 3) stayed here on a weekend in August. The room layout was great with one bed and a hide-a bed on the lower floor, and a loft with a queen bed and a second tv. The room was quiet large with room for all of us to move around, and most important was very clean. The location was easy to find as it is right on the main road through Kelowna, but we did not here any road noise in our room.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank cpearson001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regina, Canada
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 August 2011

My dad and I came to Kelowna on August 11th for my Grandmother's Birthday. We were supposed to stay at her house but there wasnt enough room so we had to find a hotel at the last minute. We walked into the Ramada late in the morning and spoke with 2 Gentlemen at the front desk, one was names Romeo and I can't remember the other ones name. They were so helpful in finding us a room and we were able to check in not long after we arrived. The room was very clean and comfortable. We ate at the restaurant all 3 days we were there and it was also really good. We never had 1 problem when we were there and all staff were so helpful and nice. Thanks to Romeo and all the other staff who helped us out! Greatly appreciated!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank friend222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 15 August 2011

My family and I stayed here this past weekend. Everything from the rooms to guest services was superb. The staff at the Front Desk were polite and very accommodating as they went out of their way to ensure we received an adjoining room and the wait staff in Perkins Restaurant (terrific food) were great!!
Management is doing an amazing job and it really shines through their staff.
Thank you for a terrific stay, we will definietly be back!!

Room Tip: Check out of the pool and fitness centre....great amenities!
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank PacificInn112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton
Level 6 Contributor
194 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 14 August 2011

We booked and asked for a quiet room. Arrived on time to see lots of police cars in and around hotel. Checked in to 3rd floor and nothing was said about the police. When arriving on 3rd floor, we were surprised to see 2 policeman on the floor and were very respectful of us as we walked by the room they were looking into. Kind of thru us for a loop. Were not sure if we wanted to stay as no one would tell us anything. Decided to stay, but right away noticed the road noise. Since hotel was full, there was no chance to change to a different room. We awoke in the morning to back up beeper noise and road noise. Not quiet at all!!! Looked around the town and nothing else was available, so we stayed the 2nd night that we were booked for. Same noise. Air Conditioning worked overtime and room was nice and cool. I would not stay here again.

Room Tip: Look elsewhere
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Nifty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Kelowna Hotel & Conference Centre

Property: Ramada Kelowna Hotel & Conference Centre
Address: 2170 Harvey Ave | Highway 97 North, Kelowna, British Columbia V1Y 6G8, Canada (Formerly Ramada Lodge Hotel Kelowna)
Phone Number:
Region: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Romantic Hotel in Kelowna
#8 Business Hotel in Kelowna
#8 Family Hotel in Kelowna
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ramada Kelowna Hotel & Conference Centre 3*
Number of rooms: 135
Official Description (provided by the hotel):
The RAMADA Hotel & Conference Centre Kelowna offers 135 deluxe rooms and suites & over 6,750 square feet of meeting space. All rooms feature pay per view movies and Nintendo, free wireless internet, iron & ironing boards, hair dryers, beverage coolers and in-room coffee makers. We also have a selection of loft suites and theme rooms; some with jetted tubs. Our swimming pool, whirl pool and fitness facility are available for your enjoyment. We are proud to be 100% Non-Smoking. If business is on your agenda, the RAMADA Hotel & Conference Centre Kelowna has everything you need to host the perfect event. Our executive boardroom provides the ideal venue for small, productive sessions. For larger groups, your choice of 8 meeting rooms totaling 6750 square feet. Our incomparable catering department can provide the exceptional menu and service to compliment any gathering. The Ramada Kelowna Hotel & Conference Centre is located in the heart of the city on Harvey Ave, directly across the street from the largest shopping mall in the Okanagan. We are central to all of Kelowna’s best attractions including our world famous wineries and golf courses. ... more   less 
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Also Known As:
Ramada Kelowna Hotel & Conference Centre Okanagan Valley, Canada
Ramada Hotel Kelowna
Kelowna Ramada

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