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Ramada Kelowna Hotel & Conference Centre
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Reviews (679)
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368 - 373 of 679 reviews
Reviewed 11 June 2014

our stay was very enjoyable. I was chosen as guest of the day what a surprise! stayed in a loft very clean and not noisy at all/ staff in pub were all so very friendly. food also was very good . very enjoyable stay! will definitely stay at the Ramada again

  • Stayed: June 2014, travelled as a couple
    • Value
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Review collected in partnership with Ramada
Thank Darlene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMartindale, General Manager at Ramada Kelowna Hotel & Conference Centre, responded to this reviewResponded 4 July 2014

Thank you for your feedback. Your kind words have made my team's day!
Hope we see you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

This is our 4th stay at Ramada in Kelowna since 2010. We come to meet our son at the UBC for 7-10 days each time. However we were quite disappointed by the front desk assistance as well as the cleaning of the rooms. I had booked for 7 days but wanted to go to Vancouver for 2 days and back. We booked at Ramada in vancouver too.
Except for one person the front desk were unhelpful (some were new) and the others did not apply the agreed rates and we had to make several attempts at the front desk to explain our problems. We left something in the fridge prior leaving for vancouver and when we came back, we got the same room and the stuff was still in the fridge? not thrown out, old magazines still in desk.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Ramada
1  Thank Srinath M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMartindale, General Manager at Ramada Kelowna Hotel & Conference Centre, responded to this reviewResponded 16 June 2014

Thank you for your comments. I'm sorry that your room was not to your standards (or ours) There is no excuse for this, so I won't make one. Our housekeepers made a regrettable mistake and we are truly sorry that it happened. I sincerely hope that you can look past this and give us another chance as we do value you as a customer.
Our rates change quite often and sometimes quite quickly. When you tried to check back into the hotel after two days, the rate that you had received earlier in the week was no longer available. Since you are a very regular customer, you would qualify for our "Preferred Program" that offers you consistent rates and other perks when you book directly with the hotel. Please ask me about the program when you make your next reservation and I would be happy to sign you up. I hope to see you soon.

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Reviewed 6 June 2014

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SMartindale, General Manager at Ramada Kelowna Hotel & Conference Centre, responded to this reviewResponded 4 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 June 2014

I would like to share an experience that our family had with the Radisson Kelowna Hotel on May 28, 2014. This was the day of celebration in our family as it marked our mother's 70th birthday. With this significant date our Aunt and Uncle made the trip from Kamloops. They booked thier stay at the Ramada and when they arrived they seen a notice saying, 'Welcome to our Guests of the Day' with thier names clearly printed for them to see. This welcome included an upgrade and being treated like royalty. What a fabulous surprise that was! Thank you for making their experience so enjoyable your kindness was appreciated and will be fondly remember by everyone at our celebration that night.
Wes & Laurie From

  • Stayed: May 2014, travelled with family
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Thank Laurie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMartindale, General Manager at Ramada Kelowna Hotel & Conference Centre, responded to this reviewResponded 4 July 2014

Thank you for your comments. We do try to surprise and delight our customers and it is good to know that we succeeded. I will pass on your kind words to our team. Thanks again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SMartindale, General Manager at Ramada Kelowna Hotel & Conference Centre, responded to this reviewResponded 4 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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