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Mamamania
Kelowna, Canada

A Star That Shines Effervescent In the Midnight Skies

5.0 of 5 bubblesReviewed 21 Aug 2021via mobile
Unparalleled service. One of Kelowna's Finest hotels. PJ was a huge huge help to me - when no one was there to . He went above and beyond the call alone as one freakin' amazing , honest employee who cares solid with a profound heart of gold that embodies courtesy and respect with a warm smile stretching from the galaxy to the universe . Needs to rewarded with a promotion sooner than later . He works feverishly hard around the clock . I am most proud of employee PJ which in turn was THE Highlight of my trip to Kelowna and absolutely nothing else 😊

Thank-You For Being You, PJ !!!!!!!!!!!!!!!!!!!! And your motto "Everything I Do Here, I do it 99% for guests and 1% for me" is a true testament which speaks volumes like a set of encyclopedias of who you are and who you are not - Bless You PJ ☺️
Date of stay: August 2021
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer Stier, Guest Services / Front Office at Hampton Inn & Suites by Hilton Kelowna Airport, responded to this review
Responded 25 Aug 2021
Pete, thank you very much for taking the time to write such kinds words about a valued member of our team, PJ! This review has been shared with the entire team!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (323)
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All reviews front desk sliding barn door shuttle bus close to the airport complimentary breakfast was great great stay needed a place to stay pool and gym rental car the breakfast area definitely stay here again shuttle service recommend this hotel to anyone comfortable beds hot breakfast excellent hotel breakfast staff
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Reviewed 13 August 2021 via mobile

We were upgraded to a Jr Suite which was huge and a great layout. All the little details were considered during design of the room and hotel, incl usb outlets everywhere. Very comfortable beds, privacy and blackout blinds, efficient closet, good tv position. Excellent breakfast buffet, especially thanks to Akiko, the bacon lady!

We’ll be back for sure!

Date of stay: August 2021
Trip type: Travelled as a couple
Thank Shuttered
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer Stier, Guest Services / Front Office at Hampton Inn & Suites by Hilton Kelowna Airport, responded to this reviewResponded 25 August 2021

Shuttered, we are thrilled you enjoyed your upgraded room type! It is so important to have a well rested nights sleep and glad to hear you were able to take advantage of our room amenities.
Thank you very much for taking the time to remember a valued member of our team, Akiko! She was overjoyed to hear this review. We look forward to your next stay with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2021 via mobile

My husband and I were travelling with a friend and our dog and staying in Vernon when the evacuation alert was issued. We did not feel comfortable staying any longer as the fire was just across the highway from where we were staying so we evacuated to Kelowna. The Hampton Inn was the fourth hotel that we called and we were met with compassion. The agent quoted us quite an expensive rate, since it is high season, but we took it based on the fact that we needed a place to stay. The next morning, someone from the front desk called me and told me they had heard we were evacuated and offered me 20% off our stay! That kind of compassion is unparallelled. We are so grateful.

The hotel itself is new, clean, and well-kept. The king suite we stayed in was wonderful, and large enough to accommodate three adults and a big dog.

Breakfast was better than most hotel breakfasts! There was a great selection of waffles, pastries, yogurt, baked beans, cereal as well as a hot food selection each day which usually included sausage or bacon, omelettes, and hashbrowns.

I would 100% stay here again.

Room tip: The breakfast is great! Worth checking out
Date of stay: August 2021
Trip type: Travelled with friends
Thank Dream50236061240
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie Hackl, General Manager at Hampton Inn & Suites by Hilton Kelowna Airport, responded to this reviewResponded 11 August 2021

Hello,

Thank you very much for spending the time to write this review. We are so glad you were able to enjoy your stay given the circumstance's which I'm sure were stressful. We wish you and your family well and we look forward to seeing you again next time.

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Reviewed 1 August 2021

We have stayed here numerous times when in Kelowna. Location is great as it’s easy and quick to get to Vernon, Lake Country or Kelowna city centre. The rooms are spacious and very clean. Breakfast is included and good options are available. Staff at front desk are super helpful and very polite!

Date of stay: August 2021
Trip type: Travelled with family
Thank 876ninal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie Hackl, General Manager at Hampton Inn & Suites by Hilton Kelowna Airport, responded to this reviewResponded 1 August 2021

Hello,

Thank you so much for the kind review. I assure you it was our pleasure to have you. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2021

Staff were very friendly and accommodating, room was clean and spacious, and we got great use of the pool and workout room. The complimentary breakfast was great with lots of options provided. We appreciated having access to the dining area, where we could share a takeout meal with our other family members staying in other rooms, or watch the Olympics together. This space was a great reprieve from all the smoke outside.

Date of stay: July 2021
    • Value
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Review collected in partnership with Hampton
Thank Fearless08665454624
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie Hackl, General Manager at Hampton Inn & Suites by Hilton Kelowna Airport, responded to this reviewResponded 1 August 2021

Hello Fearless,

Thank you so much for spending the time to share your feedback. So glad to hear you were able to enjoy the lobby space with your family. And it’s great to hear you made full use of the gym and pool too. There is not much to do about the smoke so I’m glad you were able to enjoy your stay regardless.

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Reviewed 31 July 2021

We just needed a place to stay on our way through Kelowna. Hampton Inn was perfect. The location was convenient, the check in was fast and easy, the room was clean and comfortable, and the breakfast in the morning was great. We will definitely stay here again!

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Bonita F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie Hackl, General Manager at Hampton Inn & Suites by Hilton Kelowna Airport, responded to this reviewResponded 7 August 2021

Hello Bonita, Thank you so much for the kind review. We are so glad you enjoyed breakfast and found your room clean and comfortable. We hope to see you again on your next pass through Kelowna!

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