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“Did not respect my original reservation”

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Manteo Resort - Waterfront Hotel & Villas
Ranked #4 of 34 Hotels in Kelowna
Certificate of Excellence
Vancouver
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Did not respect my original reservation”
Reviewed 28 April 2014

The lady in the front desk did not respect my online reservation and forced me to pay an extra $100 /night. This is a very nice hotel but they should be more careful in selecting the staff in the front desk. When I placed my reservation online everything went through but at the time of my check in I was told the rate would not apply as it was a Government employees special rate? which was never explained in the website. And the lady in the front desk was definitely not willing to help.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Maria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,312 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (165)
Date | Rating
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English first
North Vancouver
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 April 2014

We were there for a wedding (not on site) and stayed in a one bedroom suite. My wife and 5 year old son spent 3 days at the resort. Room was excellent, and well equipped for our stay. We brought food to eat and cook for breakfast and the kitchen was fine for this, albeit a bit small for more than 1 person. The indoor pool was nice, but bring some kid toys for it. The outdoor ones were all closed of course, but staff directed us to a beautiful indoor water park (H2O) a few blocks away. They even had discount passes for it.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Mark N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Airdrie
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 April 2014

This is a very well equipped home away from home. It is wonderful if you love a soft bed, but the worst if you don't. Also, parking at this venue will be a challenge - be prepared to jockey for a spot.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Faith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtenay,BC
Level Contributor
110 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 24 April 2014

you will love the water view and the rooms are large but bathrooms are very small. Overall this resort depends on its location for your experience. Overall I would give this resort 7/10. And yes we would stay there again but their summer rates are quite high especially the two bedroom units to the point of being prohibitive.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Polish-Golfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Westminster
1 review
Reviewed 22 April 2014

Highly recommended. Very nice place to stay. Can accommodate big groups. Good for family with small kids to teens. Nice playground and other amenities. Awesome view in the board walk and even from the rooms. Will definitely come back. :-)

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ismaela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey
1 review
Reviewed 21 April 2014

Stayed here on a business trip. Room, meeting rooms and staff were all excellent and friendly. The room was Surprisingly large! I loved it! Great Lake view as well.
Great location, condition, services and amenities. I'll be back soon. Next time with my family.


Stayed April 2014, travelled on business
Review collected in partnership with this hotel

Helpful?
Thank Gary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kamloops
1 review
Reviewed 19 April 2014

Excellant value in the off season for family's need to be the same in the summer prices in the summer make it hard for a family to stay at this hotel. A week long stay at 150.00 a night would be affordable for most family's if you start this please contact us and we would stay there for sure.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ranjit & Earl W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Manteo Resort - Waterfront Hotel & Villas

Property: Manteo Resort - Waterfront Hotel & Villas
Address: 3762 Lakeshore Rd, Kelowna, British Columbia V1W 3L4, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > South Pandosy - K.L.O.
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Kelowna
#5 Family Hotel in Kelowna
#6 Business Hotel in Kelowna
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Manteo Resort - Waterfront Hotel & Villas 3.5*
Number of rooms: 102
Official Description (provided by the hotel):
Kelowna’s Manteo Resort is beautifully located on the shores of Okanagan Lake, only minutes from downtown, championship golf courses, estate wineries, and ski hills. At Manteo, amenities are plentiful with indoor/outdoor pools and hot tubs, kids water park, saunas, movie theatre, fitness center, tennis court, 9-hole putting green, playground, private beach and boat moorage. Accommodations are superb and provide the highest standards of comfort in spacious Deluxe Guestrooms, Premium One Bedroom Suites and in private Two & Three Bedroom Villas, located only steps from the lake.Our 102 unit full service resort features waterfront meeting & conference facilities, ideal for groups up to 200. Meeting & event facilities are perfect for meetings, retreats and banquets. The Waterfront Ballroom will accommodate up to 200 people and is divisible into three separate rooms to accommodate smaller meetings and breakout sessions. All facilities have a lakeview, with floor to ceiling windows in each room, which offers an elegant, yet comfortable setting to relax and enjoy.Manteo’s Clubhouse is located only a short walk from the main hotel. From casual to elegant, our Library and Upper Lounge are ideal for private receptions, meetings and events for up to 100 guests. The facilities include a pool table, big screen television, bar service area and a large outdoor patio with breathtaking views of Okanagan Lake. ... more   less 
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Also Known As:
Manteo Resort - Waterfront Hotel And Villas
Manteo Hotel Waterfront
Manteo Resort - Waterfront Hotel & Villas Kelowna, Okanagan Valley, Canada

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