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Manteo Resort - Waterfront Hotel & Villas
Ranked #4 of 33 Hotels in Kelowna
Certificate of Excellence
Reviewed 10 July 2014

Lack of experienced quality/competent customer service is very evident in many areas of the operation. We made reservations in Jan. '14 for Jul. '14 and got very little of what was agreed to.
No parking for our unit, construction all night, (bridge replacement til Nov.'14) lights! machinery! action! Understand that some circumstances are unavoidable, however, management has known what they were up against and in my opinion, have not adjusted to the task in a reasonable manor. I humbly make these observations in the hope that extreme measures are necessary in order to live up to the promise on the first page of the welcome folder, striving for "the highest standards and great pride) blah blah blah...You have an excellent location, but that's where the excellence stops. Great Resorts don't become great overnight but the Manteo has quite a long way to go to even come close to being world class, yes it's possible with "true team effort", but hold the excuses and make it actually happen with results, maybe we will try again but here's something to consider, my parents had only one 50th wedding anniversary and have been disappointed much more than we would have hoped. Looking forward to a revamped resort that we can proudly recommend to friends and relatives in the future.

Room Tip: Didn't get what was agreed upon 6 mos. prior so my tip would be, hope you have a better experien...
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
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Thank Manterrible
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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969 - 975 of 1,408 reviews

Reviewed 9 July 2014

This hotel's location is so beautiful and the concierge was extremely helpful with my business needs. The atmosphere was lovely and I would highly suggest opting for a water view... spectacular! Super comfy sleeping arrangements and the group menu for our conference was FANTASTIC! Would definitely stay here again!

  • Stayed: July 2014, travelled on business
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Review collected in partnership with this hotel
Thank Jen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

We stayed in a 3 bedroom condo with 4 adults and 2 children under 7. The facility has a perfect blend of activities for all ages. We were fortunate to have the putting green and playground right outside our patio door, making it convenient to sit on our deck and monitor the children. The housekeeping staff were exceptionally pleasant. I would have preferred a bit more variety on the restaurant's menu, however, with so much near by, it really wasn't a big issue.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with this hotel
2  Thank Nadine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

The hotel doesn't look like much at all from the parking lot, but the other side onto the Lake was breathtaking, and there is a huge terrace to sit down and have lunch or drinks. Very nice. Staff was great. However I was disappointed in the bathroom. I had a lake view room which in itself is considered an upgrade (great view), but the bathroom was very cramped and completely awkward. Half of it (the sink and hair dryer) are out in the room, while the toilet and tub are on the other side of a door in what looks like a big closet, with one light on the ceiling. So awkward. I have never seen this before anywhere.
If only the hotel moved their mini kitchen station from near the "bathroom" to inside the room near the window, they could properly reframe a bathroom that encloses all 4 pc !
Very very plush beds. Love or hate it.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with this hotel
Thank Marine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2014

Great spot on the lake. Not a huge hotel but very clean and friendly staff. Great location. Road work and detour right I front of it helped me miss it when I drove up. Could use better signage for guidance.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with this hotel
Thank Felix-andrei C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

Nice family setting with groomed yards and beach, clean and well maintained pools. The games room and fitness center are fab. Ideal spot for families. The road and construction in area is a bit noisy, more than other years.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with this hotel
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

It is a nice and clean place close to the beach with all the fun stuff that you can think of, well within your reach.It is a nice and clean place close to the beach with all the fun stuff that you can think of, well within your reach.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank NapervillTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Manteo Resort - Waterfront Hotel & Villas

Address: 3762 Lakeshore Rd, Kelowna, British Columbia V1W 3L4, Canada
Region: Canada > British Columbia > Okanagan Valley > Kelowna > South Pandosy - K.L.O.
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Kelowna
#5 Family Hotel in Kelowna
#6 Business Hotel in Kelowna
Price Range: £92 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Manteo Resort - Waterfront Hotel & Villas 3.5*
Number of rooms: 102
Official Description (provided by the hotel):
Kelowna’s Manteo Resort is beautifully located on the shores of Okanagan Lake, only minutes from downtown, championship golf courses, estate wineries, and ski hills. At Manteo, amenities are plentiful with indoor/outdoor pools and hot tubs, kids water park, saunas, movie theatre, fitness center, tennis court, 9-hole putting green, playground, private beach and boat moorage. Accommodations are superb and provide the highest standards of comfort in spacious Deluxe Guestrooms, Premium One Bedroom Suites and in private Two & Three Bedroom Villas, located only steps from the lake.Our 102 unit full service resort features waterfront meeting & conference facilities, ideal for groups up to 200. Meeting & event facilities are perfect for meetings, retreats and banquets. The Waterfront Ballroom will accommodate up to 200 people and is divisible into three separate rooms to accommodate smaller meetings and breakout sessions. All facilities have a lakeview, with floor to ceiling windows in each room, which offers an elegant, yet comfortable setting to relax and enjoy.Manteo’s Clubhouse is located only a short walk from the main hotel. From casual to elegant, our Library and Upper Lounge are ideal for private receptions, meetings and events for up to 100 guests. The facilities include a pool table, big screen television, bar service area and a large outdoor patio with breathtaking views of Okanagan Lake. ... more   less 
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Also Known As:
Manteo Resort - Waterfront Hotel And Villas
Manteo Hotel Waterfront
Manteo Resort - Waterfront Hotel & Villas Kelowna, Okanagan Valley, Canada

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