Conveniently located across the road from the Kelowna airport, this hotel is new, clean, modern and perfect for the traveller who arrives on a late flight or is departing on an early morning flight. We needed the latter. The hotel restaurant seemed very good, although we opted to take an easy 15 minute drive into the city to eat at a restaurant because we had the time. The room was very clean and large enough for 4 adults and lots of luggage--a King bed and queen sofa bed. We called room service for extra wine glasses and towels and were served within 10 minutes. We conveniently dropped our rental car off at the airport after checking into the hotel and having an early dinner to avoid an extra day charge and then walked to the hotel in 5 minutes. There is a free shuttle service to the airport. One unfortunate lapse in service and judgment by hotel staff made our overall experience less than ideal, however. We were assured the shuttle would be available for us at 5:30 am. However, it was 20 minutes late and we ended up arriving almost too late for our flight. The late shuttle driver did not apologize even though he was the person who had assured us the shuttle would be available. Our plane had to be held for us. It was stressful and embarrassing. I would definitely check with the hotel manager about the shuttle availability if I were to stay there again.
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- Also Known As:
- Four Points By Sheraton Kelowna Airport Okanagan Valley, Canada