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“Great Service and kind, caring staff!” 5 of 5 bubbles
Review of Four Points by Sheraton Kelowna Airport

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Four Points by Sheraton Kelowna Airport
Ranked #1 of 34 Hotels in Kelowna
Certificate of Excellence
GreenLeadersSilver level
Fort McMurray, Canada
1 review
“Great Service and kind, caring staff!”
5 of 5 bubbles Reviewed 15 April 2014

We stayed there with children aged 3 and 5. They enjoyed it and the PR lady was so good to them. Our 5 year old entered our room and said..This is Bootiful! It truly was. The lights in the trees outside the window added a bit of magic to the whole stay.
We enjoyed the pool and hot pool. Our 3 year old who is very adventurous was disappointed that she was too short for the slide. Her mother and I weren't! We ate our breakfast in the hotel. We had great service and the waitress was so kind as she waited for the 3 year old to dig out her coins to "Pay". She took the few coins and thanked her. I loved staying there. Was so close to the airport too.

  • Stayed April 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MaggieJ66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caroline G, Guest Relations Manager at Four Points by Sheraton Kelowna Airport, responded to this review, 25 April 2014
Thank you for your review! Our team is pleased to hear that your entire family loved their stay, even the little ones! We love welcoming in families to take advantage of our great amenities, like the waterslide. We look forward to hosting you again in the future!
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372 reviews from our community

Traveller rating
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    22
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Edmonton, Canada
Level Contributor
234 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 364 helpful votes
4 of 5 bubbles Reviewed 13 March 2014

We picked this hotel due to SPG membership and we must say that we loved everything about it. The only thing that we didn't enjoy to much was the drive to Kelowna every morning and evening. We can't fault the hotel since we knew there would be a drive into town but we stayed here anyways. I wish SPG would have opened this hotel into the acutal town but owell.

The rooms are spacious, clean and everything you've come to expect from Stawood. The staff was very friendly and the swimming poll all though pretty small was a nice treat to come back too when tired of running around all day. They also have a water slide which is surpringsly fast! Overall we would definately stay back again and will recommend to everyone.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Montreal_native
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Sumic, Guest Relations Manager at Four Points by Sheraton Kelowna Airport, responded to this review, 20 March 2014
Thank you for your kind words! We are happy to hear you enjoyed your stay. We truly appreciate your recommendation and thank you for your business and loyalty. Best regards and happy travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 13 March 2014 via mobile

This hotel is very comfortable. Friendly staff and I like that they offer a $5.00 voucher if you choose not to have your room cleaned. Unfortunately, there is no continental breakfast and the prices at the restaurant is a little expensive. They serve good food but there are no options close by of you are on a budget. I would stay here again if my conference was held at the hotel otherwise you are far out from town.

Stayed March 2014, travelled on business
Helpful?
Thank Gobetrotter532
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kamloops, Canada
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 13 March 2014

I chose the Four Points Sheraton at Kelowna Airport simply because I had stayed at one of the other FPS.So Yeah the BED was the key for ME . We all want a good nite's sleep in a hotel and this does the trick,i have never slept in one like it,AMAZING !! Prompting all of us to go to the front desk next day,asking how we can buy a bed like that. I love the Park and Stay Package.This is a beauty Hotel,with a décor that makes you look around and say WOW....Love the complementary coffee and tea service.
The Four Points Sheraton Staff took care of an issue for me very quickly with their front office manager Lelia jumping into action and making us feel special and knowing she really cared that made the difference. I feel I'm not just a paying guest here,but maybe looked upon me as one of their family and that's how I was made to feel......Loved this Hotel. It has everything a good hotel should have...........Great Service at the hotel,a good shuttle service, fantastic comfy beds and comfy rooms,making it a spa like experience. Rick's Grill makes it a good place to eat and have a drink........And without a Doubt I would not hesitate to stay here again,in fact I really can't wait.............Kudos Four Points Sheraton

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tee b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Sumic, Guest Relations Manager at Four Points by Sheraton Kelowna Airport, responded to this review, 20 March 2014
We truly appreciate you taking the time to share your experience and we are delighted to hear you enjoyed your stay! We understand a good night sleep is extremely important when you are on the road, and our Four Comfort bed can certainly do the trick! Thank you again for your kind words and compliments. We will share them with the entire team! We look forward to welcoming you back to Four Points soon.
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Crema, Italy
Level Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 12 March 2014

good position , good rooms, good service....
i think this is a very comfortable hotel ...
we have a problem with the reception becouse we pay twice for a mistake ...but we resolved this ..

here we start our beautiful honeymoon...with CMH...
what do you want more????

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tatina4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salmon Arm, Canada
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 9 March 2014

We have stayed here twice now before a trip. The rooms are great, clean and comfortable. The parking option is so convenient. better than trying to find parking in the long term lot and trying to find it when you get back. Free shuttle with dropoff at the departure doors (pickup is at the departure doors too). Ric's Grill provides good food and service at this hotel, but is on the higher priced end.

  • Stayed February 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Penny T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M_Sumic, Guest Relations Manager at Four Points by Sheraton Kelowna Airport, responded to this review, 12 March 2014
On behalf of the staff at Four Points Kelowna Airport, thank you for taking the time to share your experience. We are so pleased to hear your enjoyed your stay and the convenience of the hotel to the airport. Best regards, and happy travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 8 March 2014

I stayed at this hotel last week and it was very nice, rooms were very clean and the staff was great. Restaurant staff were very friendly.
Only set back was that the TV did not work properly,
I will definitely stay here again when in Kelowna

Room Tip: Rooms on the south side are best but Google has the wrong address for the hotel, it is on the west s...
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  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Warren K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Kelowna Airport

Property: Four Points by Sheraton Kelowna Airport
Address: 5505 Airport Way, Kelowna, British Columbia V1V 3C3, Canada
Phone Number:
Region: Canada > British Columbia > Okanagan Valley > Kelowna
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Kelowna
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Four Points by Sheraton Kelowna Airport 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Four Points By Sheraton Kelowna Airport Okanagan Valley, Canada

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