My wife and I spent four nights and had a great stay. The rooms were quiet, clean and staff were pleasant everywhere. Not just an efficient staff who have to be pleasant as part of their job. The staff seemed genuinely happy in their work envirnment and seemed proud of Kelowna and were happy to share information to assist hotel guests. We had many of our meals at the hotel and they were very good. The restaurant patio was a nice place for a drink after a long day out and about.
The hotel is convienent to the airport and close to everything.
We were lucky enough to join the hotel's one year anniversary party. Food, drinks and a band. What a great time.
As with any review minor gripes and constructive criticism should be pointed out. The flimsy plastic glasses in the room should be replaced by glass or at least a higher grade plastic that does not collapse in your hand. I aggree with a previous reviewer who suggested a mirror outside the bathroom would help as the bathroom is small.
Our last day and night at the hotel a very large group of children and parents (sports tournement) took over the hotel. The restaurant staff seemed overwhelmed and we received poor service in the restaurant as a result, both dinner and breakfast. We were seated for breakfast and after a very long wait we had to approach a waitress at the bar and ask to be served. She had been serving the tables all aournd us but would not make eye contact. She seemed very annoyed however did serve us. Each time we entered an elevator children were inside going floor to floor stopping at each floor. Not cool when parents let children run free in the hotel disturbing other guests. Perhaps hotel management can address the issues of large childrens sports goups vs the comfort of other guests. Issues such as the elevators, lobby computers were inaccessible, restaurant staff were overwhelmed.
These are minor gripes and I will return to this hotel while staying in Kelowna. Well run hotel.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, Priceline, Booking.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Four Points by Sheraton Kelowna Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Four Points By Sheraton Kelowna Airport Okanagan Valley, Canada