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“Great hotel” 5 of 5 bubbles
Review of Four Points by Sheraton Kelowna Airport

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Four Points by Sheraton Kelowna Airport
Ranked #2 of 34 Hotels in Kelowna
Certificate of Excellence
GreenLeadersSilver level
Smithville, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel”
5 of 5 bubbles Reviewed 24 July 2014 via mobile

Nice room, nice hotel, friendly staff. I got room service and ate pizza from downstairs and it was delicious. Only complaint was getting woken up bright and early due to garbage trucks. Would stay here again despite that.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jordanabanana25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Kelowna Airport, responded to this review, 29 July 2014
Dear Jordanabanana25,

Thank you for your review. We are so happy that you enjoyed your time with us - we loved having you. We hope that you will visit us again soon. Take care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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372 reviews from our community

Traveller rating
    239
    107
    22
    2
    2
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Whitby Ontario
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 23 July 2014

This was my first time staying at a Four Points by Sheraton hotel, and they absolutely set the bar very high. It all started with the complementary shuttle from the airport to an outstanding check-in process where both front desk staff went above and beyond. My room was upgraded to the 6th floor in a recently renovated suite, which was fantastic! Used the shuttle a couple of times and the drivers were very friendly! The entire stay was perfect with no complaints. Even the staff in the onsite restaurant were top notch. Looking forward to returning this November.

Room Tip: Try to get the 6th floor. Room 615 was great.
See more room tips
  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank woodypi80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

Ok, I don't know it's the best water slide in town but it is super fast. Not really for younger kids. It's fast and fun. Nice gym. Nice indoor pool. Really nice restaurant and bar. One you don't often see at a Four Points. Literally across the street from the airport in Kelowna. Very clean, new and very nice staff.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sunblader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N, California
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 21 July 2014 via mobile

Wished to stay longer and enjoy pool or prime rib in the cafe, but it was just quick overnight on way to a wedding.
Bit pricey for a quick stay, but sometimes you just pay more for no surprises in unfamiliar territory.
It's beautiful countryside everywhere coming and going. But don't look for nice views from hotel. Kinda of barren and industrial just around the hotel, so just enjoy the clean, cushy interiors of your room.

Stayed July 2014, travelled with family
Helpful?
Thank fostemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 21 July 2014

I arrived around 11PM and left early in the morning, and so I did not get the full experience that this hotellikely had to offer. However, based on my quick stay, the room was large and the bed was very comfortable with soft sheets and duvets. They have double blinds, so don't worry about the sun waking you up in the morning. The price is up there thought, a last minute booking coming in around 200$ with a dog in tow. I wish they would offer a free continental breakfast, or at least something as the price tag warrants it, and most high end hotels at least offer a discount or promotion at the restaurant. One of the front end staff was a little aloof with me on check in, staring at the computer instead of greeting me which put me off slightly and I have to comment on the Call Centre briefly as I phoned from the airport to make sure everything was squared away as I forgot to check-out. I phoned the only number listed on the website and was told by reservations that "this is reservations, I can't help you with that." I asked if she could transfer me to someone who could - a little bit short but nothing more, and she hung up on me. You get the sense of these things after working hospitality for a while but I had to phone the same number back and this time I pressed to connect to the Shuttle service and the gentleman was kind enough to bring my file up and help me out! Yes, so all was well in the end but maybe a heads up to the call centre that if you don't list a local number then don't be rude when a guest calls the only number available to them.

  • Stayed July 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank Calyps012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
British Columbia, Canada
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed 19 July 2014

Stayed at the 4 Points before and after our 2 week trip to Riviera Maya in May 2014.
Easy shuttle to and from Kelowna airport and we left our vehicle there for the 2 weeks.
The hotel is relatively new and is very comfortable, clean, spacious and quiet.
Would recommend.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank grampy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daytona Beach, Florida
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 17 July 2014

This hotel is right across the street from the Kelowna airport, perfect for a 6am flight. The rooms are clean and comfortable. I had dinner in the restaurant, the food was okay. I would probably go elsewhere for food if I had a vehicle.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank wallbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Kelowna Airport

Property: Four Points by Sheraton Kelowna Airport
Address: 5505 Airport Way, Kelowna, British Columbia V1V 3C3, Canada
Phone Number:
Region: Canada > British Columbia > Okanagan Valley > Kelowna
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Kelowna
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Four Points by Sheraton Kelowna Airport 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Four Points By Sheraton Kelowna Airport Okanagan Valley, Canada

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