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“Tired Old Property Needs an Update”
Review of Dilworth Inn

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Dilworth Inn
Ranked #20 of 34 Hotels in Kelowna
Reviewed 20 May 2014

Yes this hotel is stuck in the 80's decor wise but it's like it hasn't aged at all as it is kept in excellent condition and is super clean. I think they have updated some areas but our bathroom was a snapshot of 1980 with the yellow tub and toilet and flowered tile but for the record there was hardly any wear on any parts of the bathroom.
The best part of this hotel was the staff. They were very friendly and helpful eager to make everything right. Stevie is by far the best asset this hotel has and she deserves a raise for sure.
The breakfast is pretty standard with toast, bagels, and cereal but I guess what can you expect from budget accommodations.
Since we stayed the long weekend in May we definitely paid more than it was worth but it was the most reasonable of the bunch. You will probably find better accommodation in Kelowna for less money but if you choose the Dilworth Inn it wouldn't be the worst thing.

  • Stayed: May 2014, travelled on business
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Thank Ken D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WitmarGM, Front Office Manager at Dilworth Inn, responded to this reviewResponded 14 June 2014

Ken,
Thank you so much for you kind words, especially in regards to the staff. As Stevie's supervisor i did print out your review to make sure she saw your positive feedback. It is people like you that make our job worth it. We are slowly updating the hotel, one of the things we are working on being the breakfast. We are collecting feedback in regards to what people would like to see there for other options. Please think of us again the next time you come to Kelowna and you can see for yourself!

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93 - 99 of 204 reviews

Reviewed 14 May 2014

This was our third time staying at the Dilworth, even in the same room! We have a family of 6, so finding a hotel room to accommodate us is a challenge. We are so thankful for the affordable stay together in one room! The large room has two queen beds, a pull out couch, small kitchenette with dishes, dining table, and bathroom. While some of the decor and fixtures are older, everything is in working order, clean, and well maintained. It seemed that the carpet in our room was newer. The pool and hot tub are always a hit, and the private showers right next to the pool are a convenient way to wash up afterwards. The complimentary breakfast is basic, but has improved from muffins in the lobby seven years ago! If I could offer a suggestion, it would be to add yogurt to the morning offerings. The location is very convenient, and within walking distance of many shops and restaurants.

Room Tip: We did experience noise from the room above us (walking, water running, just normal activities,) so...
  • Stayed: April 2014, travelled with family
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1  Thank RaceRunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WitmarGM, Front Office Manager at Dilworth Inn, responded to this reviewResponded 14 June 2014

Good Afternoon,
Thank you so much for your positive review! We do truly appreciate your feedback, and your returning to stay with us. We have been doing upgrades to the rooms and to the services we provide. We certainly love guest suggestions, and are hoping that we can start offering a wider selection for breakfast in the morning, including yogurt. Hopefully the next time we have the pleasure of your visit you will be able to have yogurt and some other surprises!

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Reviewed 8 May 2014

Can't go wrong here. Yes its a bit outdated, but its clean, comfy and has a very nice pool and hot tub. Internet is great and there is even a small exercise room. The breakfast may be lacking, but for the price, you shouldn't expect more than that. Its close to a lot of restaurants and shopping areas. Its not that big either, so its quiet and not so busy. I'd stay there again.

  • Stayed: May 2014, travelled as a couple
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2  Thank CDavis80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WitmarGM, Front Office Manager at Dilworth Inn, responded to this reviewResponded 14 June 2014

Good Afternoon,
Thank you so much for your kind words! We truly do appreciate every comment we receive. We are working on improving the options available at breakfast so I am sure that the next time you stay with us you will be more then satisfied by what is offered. Again, Thank you.

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Reviewed 15 April 2014

I stayed here for a week as I was moving into Kelowna area. I was at the sister property down the road at first and had major issues, so I wasn't expecting much. I was way more than surprised. the rooms are clean and comfortable and the staff is super friendly. The breakfast is a bit lacking. This is not a 4-star hotel by any means but I would absolutely feel comfortable recommending them to family and friends.

  • Stayed: December 2013, travelled on business
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1  Thank Helix88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014

Very old with no elevator. The internet is good, and the rooms are clean. Good heat. Like most of the reviews your going to get what you pay for and this is a good choice for cheap, clean stay. Unlikely I would stay here with a wife or girlfriend

Room Tip: get a main floor room
  • Stayed: January 2014, travelled on business
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1  Thank keadyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WitmarGM, Front Office Manager at Dilworth Inn, responded to this reviewResponded 14 June 2014

Good Afternoon,
Thank you for taking the time to offer us feedback in regards to your stay. We have been working steadily towards updating both the rooms and the services we provide. Recently we have updated the cable and the internet and are now offering premium movie channels. We have also been working on gathering ideas for a wider variety of options for the continental breakfast. I do hope that you will stay with us again as i have every confidence that we will be able to not only meet but exceed your expectations in the future.

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Reviewed 16 January 2014

My husband and I have stayed many times and always have been happy. It is even more convenient now that you are offering breakfast. I just have one request. Please have peanut butter.We usually have Dr. appointments and as we live over two hours from home stay in your hotel and are pleased that you offer a reduction because of having medical appointments.


Carol M.

Room Tip: Ask for a quiet room.
  • Stayed: December 2013, travelled on business
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Review collected in partnership with this hotel
1  Thank carol m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2013

We were really surprised at how friendly all the staff at the hotel were. Especially Nicole who looked after us so well at breakfast. It was a clean hotel and the friendly atmosphere made our stay more enjoyable. We will certainly be going back there at some point.

Room Tip: Our room was perfect with the kitchen which was a good move as we had no transport.
  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with this hotel
1  Thank SARAH27825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WitmarGM, General Manager at Dilworth Inn, responded to this reviewResponded 27 December 2013

Thank you for taking the time to review our property. I am thrilled that we met your expectations and we welcome you back in the near future.

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Additional Information about Dilworth Inn

Address: 1755 Dilworth Dr, Kelowna, British Columbia V1Y 8R1, Canada
Phone Number:
Region: Canada > British Columbia > Okanagan Valley > Kelowna
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #20 of 34 Hotels in Kelowna
Price Range: £53 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Dilworth Inn 2*
Number of rooms: 50
Official Description (provided by the hotel):
The Dilworth Inn is an independent family owned hotel that offers an indoor salt water pool, sauna & hot tub. We are centrally located right across from Orchard Park Mall, a variety of fabulous restaurants and a short drive to downtown Kelowna. Guest rooms are all non-smoking and equipped with mini-refrigerators, microwaves, coffee makers, and free wireless internet. Rooms with kitchenettes and full kitchen facilities are available upon request. We are able to accommodate a unique range of guests, from business travellers to large groups & teams. Outdoor barbecue facilities are provided in our well-tended garden area. A free continental breakfast is included. ... more   less 
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Also Known As:
Dilworth Hotel Kelowna
Dilworth Inn Kelowna, Okanagan Valley, Canada

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