I stayed at the dilworth for four days on a vacation in kelowna. Upon checking out the front desk lady informed me that I was getting charged $180.00 for smoking in my room! I did not smoke in my room or on the patio at all and this front desk girl was very rude and ignorant to me. They pride themselves on having the friendliest staff in kelowna? This girl was one of the most disrespectful women I have ever met. I told her to go smell the room and she kept being extremely short and would not let me finish my sentence. I am extremely upset and dissapointed. I feel as tho I have been robbed. I came to the dilworth to relax and enjoy some time off and it just ended up being a big head ache. I have never been talked to by a hotel staff member like that before in my life. I was wrongly accused of something that I definately did not do and I am extremely upset about it. I was charged on my credit card before the hotel staff even discussed it with me. Thank goodness I noticed or I would have been charged without even noticing! I'll never stay at this hotel ever again.
- Official Description (provided by the hotel):
- The Dilworth Inn is an independent family owned hotel that offers an indoor salt water pool, sauna & hot tub. We are centrally located right across from Orchard Park Mall, a variety of fabulous restaurants and a short drive to downtown Kelowna. Guest rooms are all non-smoking and equipped with mini-refrigerators, microwaves, coffee makers, and free wireless internet. Rooms with kitchenettes and full kitchen facilities are available upon request. We are able to accommodate a unique range of guests, from business travellers to large groups & teams. Outdoor barbecue facilities are provided in our well-tended garden area. A free continental breakfast is included. ... more less
- Reservation Options:
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- Also Known As:
- Dilworth Hotel Kelowna
- Dilworth Inn Kelowna, Okanagan Valley, Canada