My family booked a 1 bedroom loft for the weekend. We arrived on the Friday and were greeted by a bag of garbage outside our suite ( # 304 ). After settling in and getting unpacked, we noticed that the room was quite dusty and dirty. There was food on the ceiling above the microwave, dust was caked on the lights above the fireplace and the chair at the desk had only been dusted by someone's feet. The kitchen floor and bottom of the counters were water damaged and looking at the roofing tiles, I wonder what condition the suites below us were in. Most of the counter tops were also damaged on their edges. Most of the lamp shades were damaged, the screen for the sliding door that leads to the deck was torn and the walls were chipped and dented throughout. To top it off, the DVD player did not work and the toilet handles needed to be " Jiggled" or they would run continuously. There are no phone numbers supplied in case you need to contact the staff if any problems occur. Fortunately, we did not spend much time in this room.
I guess if you just want a place to crash after you game of golf, this would be OK but for $ 170.00 a night, this place was a dump. Certainly did not live up to it's pictures or description online.
- Official Description (provided by the hotel):
- Studio, 1, 2 & 3 Bedroom Condo suites. Kitchen suites available, Hotel rooms. Ideal for Couples, Families, Weddings & Groups welcome. Central Location. 8 Minutes to the city core. 4 Lakes,8 wineries + 7 more golf courses all within 20 minutes Spa, Pizza Outlet, Restaurant, Lounge & Clubhouse onsite Famous Quail and Bear championship Golf courses at your door Resort Setting Golf Packages Wine Tours Vacation Packages| Licensed and Bonded Front desk open 7 days a week, 24 hour onsite contact ... more less
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- Also Known As:
- Borgata Hotel Kelowna
- Borgata Lodge Hotel Kelowna, Okanagan Valley, Canada