I reviewed this restaurant in the past and gave it two thumbs up ,, unfortunately that certainly is no longer the case.
I have no idea what happened here, the food was always so consistent, dinner for two, one beverage ( coffee ) and a gratuity $ 35.00 always thought it was reasonable value for the extensive buffet they presented.
A couple of months ago we had dinner there and a number of the dishes were luke warm at best and this was the main problem.
We gave them the benefit of the doubt and gave them another try last week ,, same issues ,, I find it hard to understand that if dinner service starts at 4.30 pm. how can the food be at best lukewarm at 5.45 pm. ??
We are known as regular customers and I did mentioned the problems to our server who really didn't have any response other than " oh ".
Apart from the lukewarm dishes they have cut back on the desserts ( which were not very good anyway ). The wonton soup was always excellent but last visit the dumplings were tough and rubbery, also the fried fish was barely warm and sitting in grease.
I have a low opinion of numerous eating establishments in Kelowna which many consist of high prices, small portion and most of all indifferent service.
I'm sure we shall find an alternative to the Buffet King, too bad it has changed, we did enjoy it there.
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