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“A very nice hotel”

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Best Western Northgate Inn
Ranked #2 of 18 Hotels in Nanaimo
Certificate of Excellence
Reviewed 10 October 2013

I was impressed with the "fit and finish" of this hotel. Beautifly decorated, quality furnishings, high end bedding, and a small sundeck off each room. The hotel was very clean, and the rooms at night were extremely quiet....no traffic noise or other room noise getting thru at all.

Front desk staff was efficient and friendly. Parking is close in and plentiful.There is a resaurant and pub attatched to the hotel. Both are good, so you can eat right there if you want.

The continental breakfast here is served in the restaurant every morning. I found it very odd that there was no hot food (eggs, bacon,etc) I have stayed in dozens of Best Westerns in the last few years and I cant remember the last one that did not have hot food. Most BW's are struggling to serve hot food, because they have no kitchen. This one has a full commercial kitchen sitting unused and chooses not to serve hot food. The hotel is relatively high priced, and I would expect more in the morning than what I got. Having said all that the selection of food was good. But I ate breakfast out the 2nd day.

  • Stayed: October 2013, travelled on business
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Thank Brenda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this reviewResponded 25 October 2013

We'd like to thank Brenda T for their review. Brenda's review is fairly accurate we do offer a great product and the service is good. Breakfast really differs in each Best Western hotel. Some Best Western hotels have a pay restaurant on site and do not offer a complimentary breakfast at all. We offer a great continental breakfast including a variety of cereals, yogurt, muffins, bagels, bread/toast, hard boiled eggs, and make your own waffles. This is fairly typical of BEST WESTERN branded hotels. Our BEST WESTERN PLUS and BEST WESTERN PREMIER hotels which offer a free breakfast would typically have more meats and other items. That being said we are always looking at improving our guest experience and we welcome the great feedback. And it's always good to check before you book whether or not the hotel offers a free breakfast, and what is included.

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342 - 348 of 445 reviews

Reviewed 6 October 2013

Walking distance to Woodgrove Mall. The friendly staff make me feel welcome every time I stay. Breakfast is great, lots of variety. Beds are comfortable, rooms very nicely set up. Staff always checking with you to make sure everything is just right.

  • Stayed: October 2013, travelled solo
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Review collected in partnership with Best Western
Thank Gwendolyn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this reviewResponded 25 October 2013

One thing that sets us apart from other hotels in Nanaimo are the little things we try to do for our guests. We try our best to contact every guest after check in to make sure that everything meets their expectations.

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Reviewed 15 September 2013

we stayed here for only one night during our trip in Vancouver island. The room was great, the breakfast was great as well. Service was very good and the manager at night when we arrived was very helpful.

  • Stayed: September 2013, travelled with family
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1  Thank Al S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this reviewResponded 25 October 2013

We'd like to thank Al S for their review. It's a shame they couldn't stay longer than one night, as our hotel is centrally located on the island and we offer a great product and great value.

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Reviewed 13 September 2013

Excellent place to stay. Close to the mall. Excellent continental breakfast. Spacious rooms that are very clean and also have a balcony that you can sit on. If you choose not to use the in-hotel restaurant, there are many other restaurants with-in walking distance of the hotel. The staff are very helpful. Will stay there again.

  • Stayed: September 2013, travelled with family
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Review collected in partnership with Best Western
Thank DebbieC_05_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this reviewResponded 16 September 2013

We would like to thank DebbieC_05_13 for their review and pointing out the nearby shopping and dining options. Our staff members are always prepared with recommendations and directions.

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Reviewed 10 September 2013

The check in staff was friendly upon check in. I was impressed how clean this property was. Even after I messed up the room the housekeeping team did a amazing job the next day. This Hotel has a morning breakfast that is as expected, not spectacular but adequate. It is great that they have coffee,fruit and a few muffins in the lobby for us late risers as the breakfast ends at 930am. .The hot tub/work out room is a nice amenity, but very small for a Hotel this size. The Hotel location is near tons of shopping options.

  • Stayed: August 2013, travelled with friends
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Thank 99Mikey9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this reviewResponded 16 September 2013

We would like to thank Mike J for their review. We have a continental breakfast served between 6AM to 9:30AM in our restaurant, but for those on the go we keep some convenient options available in our lobby. It is handy for those early risers, late risers, or those in a hurry and are looking for convenience.

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Reviewed 8 September 2013

A very nice hotel with great staff, helpful and courteous. There are lots of amenities for everybody including hot tub, fitness centre, laundry facilities, continental breakfast, great rooms and wonderful staff.

  • Stayed: September 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Noreen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this reviewResponded 9 September 2013

We'd like to thank Noreen E for their review and for pointing out our great amenities and our wonderful staff.

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Reviewed 5 September 2013

Average hotel, clean and friendly room. Price was good for what I got. Breakfast didn't have hot food like most best westerns but there was still breakfast. Hotel is right across from superstore and very close to the big mall in Nanaimo. Worth it for quick stays.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Best Western
Thank Meghan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this reviewResponded 6 September 2013

We'd like to thank Meghan O for her review and for recognizing that our hotel is well priced. We have great continental breakfast and as a BEST WESTERN hotel we do not have hot eggs or meat as would be expected at a BEST WESTERN PLUS or BEST WESTERN PREMIER hotel.

People like us for short stays and for long stays as well. We have refrigerators and microwaves in all of our rooms and our long stay guests really appreciate these amenities.

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Additional Information about Best Western Northgate Inn

Address: 6450 Metral Dr, Nanaimo, British Columbia V9T 2L8, Canada (Formerly BEST WESTERN Northgate Inn)
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Nanaimo
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#4 Family Hotel in Nanaimo
#6 Business Hotel in Nanaimo
Price Range: £73 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Northgate Inn 2.5*
Number of rooms: 72
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Also Known As:
Best Western Northgate Hotel Nanaimo
Best Western Nanaimo
Nanaimo Best Western

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