We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A very nice hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Best Western Northgate Inn
Ranked #2 of 18 Hotels in Nanaimo
Certificate of Excellence
Abbotsford, British Columbia, Canada
Level 6 Contributor
148 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“A very nice hotel”
Reviewed 10 October 2013

I was impressed with the "fit and finish" of this hotel. Beautifly decorated, quality furnishings, high end bedding, and a small sundeck off each room. The hotel was very clean, and the rooms at night were extremely quiet....no traffic noise or other room noise getting thru at all.

Front desk staff was efficient and friendly. Parking is close in and plentiful.There is a resaurant and pub attatched to the hotel. Both are good, so you can eat right there if you want.

The continental breakfast here is served in the restaurant every morning. I found it very odd that there was no hot food (eggs, bacon,etc) I have stayed in dozens of Best Westerns in the last few years and I cant remember the last one that did not have hot food. Most BW's are struggling to serve hot food, because they have no kitchen. This one has a full commercial kitchen sitting unused and chooses not to serve hot food. The hotel is relatively high priced, and I would expect more in the morning than what I got. Having said all that the selection of food was good. But I ate breakfast out the 2nd day.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brenda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review, 25 October 2013
We'd like to thank Brenda T for their review. Brenda's review is fairly accurate we do offer a great product and the service is good. Breakfast really differs in each Best Western hotel. Some Best Western hotels have a pay restaurant on site and do not offer a complimentary breakfast at all. We offer a great continental breakfast including a variety of cereals, yogurt, muffins, bagels, bread/toast, hard boiled eggs, and make your own waffles. This is fairly typical of BEST WESTERN branded hotels. Our BEST WESTERN PLUS and BEST WESTERN PREMIER hotels which offer a free breakfast would typically have more meats and other items. That being said we are always looking at improving our guest experience and we welcome the great feedback. And it's always good to check before you book whether or not the hotel offers a free breakfast, and what is included.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

400 reviews from our community

Traveller rating
    148
    189
    40
    18
    5
See reviews for
131
119
21
86
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Canada
1 review
Reviewed 6 October 2013

Walking distance to Woodgrove Mall. The friendly staff make me feel welcome every time I stay. Breakfast is great, lots of variety. Beds are comfortable, rooms very nicely set up. Staff always checking with you to make sure everything is just right.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Gwendolyn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review, 25 October 2013
One thing that sets us apart from other hotels in Nanaimo are the little things we try to do for our guests. We try our best to contact every guest after check in to make sure that everything meets their expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 September 2013

we stayed here for only one night during our trip in Vancouver island. The room was great, the breakfast was great as well. Service was very good and the manager at night when we arrived was very helpful.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Al S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review, 25 October 2013
We'd like to thank Al S for their review. It's a shame they couldn't stay longer than one night, as our hotel is centrally located on the island and we offer a great product and great value.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port McNeill, Canada
2 reviews
Reviewed 13 September 2013

Excellent place to stay. Close to the mall. Excellent continental breakfast. Spacious rooms that are very clean and also have a balcony that you can sit on. If you choose not to use the in-hotel restaurant, there are many other restaurants with-in walking distance of the hotel. The staff are very helpful. Will stay there again.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank DebbieC_05_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review, 16 September 2013
We would like to thank DebbieC_05_13 for their review and pointing out the nearby shopping and dining options. Our staff members are always prepared with recommendations and directions.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whistler
Level 5 Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 September 2013

The check in staff was friendly upon check in. I was impressed how clean this property was. Even after I messed up the room the housekeeping team did a amazing job the next day. This Hotel has a morning breakfast that is as expected, not spectacular but adequate. It is great that they have coffee,fruit and a few muffins in the lobby for us late risers as the breakfast ends at 930am. .The hot tub/work out room is a nice amenity, but very small for a Hotel this size. The Hotel location is near tons of shopping options.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 99Mikey9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review, 16 September 2013
We would like to thank Mike J for their review. We have a continental breakfast served between 6AM to 9:30AM in our restaurant, but for those on the go we keep some convenient options available in our lobby. It is handy for those early risers, late risers, or those in a hurry and are looking for convenience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swift Current
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 September 2013

A very nice hotel with great staff, helpful and courteous. There are lots of amenities for everybody including hot tub, fitness centre, laundry facilities, continental breakfast, great rooms and wonderful staff.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Noreen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review, 9 September 2013
We'd like to thank Noreen E for their review and for pointing out our great amenities and our wonderful staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey, Canada
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 5 September 2013

Average hotel, clean and friendly room. Price was good for what I got. Breakfast didn't have hot food like most best westerns but there was still breakfast. Hotel is right across from superstore and very close to the big mall in Nanaimo. Worth it for quick stays.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Meghan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMNorthgate, General Manager at Best Western Northgate Inn, responded to this review, 6 September 2013
We'd like to thank Meghan O for her review and for recognizing that our hotel is well priced. We have great continental breakfast and as a BEST WESTERN hotel we do not have hot eggs or meat as would be expected at a BEST WESTERN PLUS or BEST WESTERN PREMIER hotel.

People like us for short stays and for long stays as well. We have refrigerators and microwaves in all of our rooms and our long stay guests really appreciate these amenities.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Nanaimo hotels
6.6 mi away
Coast Bastion Hotel
Coast Bastion Hotel
#1 of 18 in Nanaimo
1,423 reviews
1.6 mi away
The Inn on Long Lake
The Inn on Long Lake
#3 of 18 in Nanaimo
327 reviews
6.6 mi away
Best Western Dorchester Hotel
Show Prices
Show Prices
Show Prices
5.9 mi away
Ramada Nanaimo
Ramada Nanaimo
#5 of 18 in Nanaimo
299 reviews
1.5 mi away
The Grand Hotel Nanaimo
The Grand Hotel Nanaimo
#12 of 18 in Nanaimo
175 reviews
7.7 mi away
Days Inn - Nanaimo
Days Inn - Nanaimo
#8 of 18 in Nanaimo
501 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Northgate Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Northgate Inn

Property: Best Western Northgate Inn
Address: 6450 Metral Dr., Nanaimo, British Columbia V9T 2L8, Canada (Formerly BEST WESTERN Northgate Inn)
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Nanaimo
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#4 Family Hotel in Nanaimo
#6 Business Hotel in Nanaimo
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Northgate Inn 2.5*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Ctrip TA, Odigeo, TripOnline SA, HotelQuickly, Evoline ltd and Cancelon so you can book your Best Western Northgate Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Northgate Hotel Nanaimo
Best Western Nanaimo
Nanaimo Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing