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“Great view of Naniamo Harbour”

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Best Western Dorchester Hotel
Ranked #6 of 19 Hotels in Nanaimo
GreenLeadersBronze level
Cornwall, Canada
Level Contributor
416 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
“Great view of Naniamo Harbour”
Reviewed 16 August 2012

We had a great toom on the bay side of the hotel which gave us a great view of the harbour. We watched seaplanes land and take off all evening long before heading to dinner across the street. Baggage drop off is at the front of the hotel from Church Street, while parking is at the rear where entry to the hotle requires walking up 20 steps. The room was plenty large enough for us with a coffee maker. The front desk reception made all the difference for travelers whoe were all greeted upon entry to the hotel.

Room Tip: Ask for a room on the bay side overlooking the harbour. We were not charged for a premium upgrade a...
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  • Stayed August 2012, travelled as a couple
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    • Cleanliness
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Helpful?
Thank olegar31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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507 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (92)
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English first
Brisbane, Australia
Level Contributor
203 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 10 August 2012

Liked the room, enjoyed the view, but the stated wifi was atrocious - laughable for a hotel chain of this calibre. Not even the restuarant had a signal above 'weak' and was constantly dropping out. One standout was the lady serving coffee a breakfast - what a gem - she's the reason why people enjoy staying someone.

Room Tip: Top floor, harbour view
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amethyst_Cat_Oz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camas
Level Contributor
226 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 9 August 2012

Front street loading - no vallet, no bellmen. 1 Little, slow elevator. Rooms are dated but clean. Great view of the harbour. radio provided - can;t get any radio stations on it.
It was a good hotel....just not 5 star.

Room Tip: choose upper harbour view.
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CamasGary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NanaimoResponse, General Manager at Best Western Dorchester Hotel, responded to this review, 9 August 2012
Thank you for letting us know about your stay at the Dorchester Hotel. You're right, we are not a 5 star property but a limited service hotel. We do not have a bellman or valet and it is a historic property dating back to 1887 with a lot of the charms of a bygone era. The elevator, although completely refurbished, reflects a historical charm when things were a little slower paced. I'm glad to hear that your room was very clean and our staff was welcoming and helpful. Thank you again for sharing your experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canada
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 5 August 2012

I actually usually stay at the Best Western Northgate in Nanaimo, and have always enjoyed my stays there - big rooms, all the amenities, wireless internet, nearby restaurants and shopping, clean, relatively soundproof rooms. But this time it was booked solid, so I took a chance on the Dorchester with a little hesitation because of some of the reviews. I would recommend this hotel to those with a specific interest in visiting/exploring Nanaimo because it's right in the downtown area close to the ocean. It's in what is probably an historic building for the area, so the rooms are very small (at least mine was - to walk from my room door to the bathroom, I practically had to turn sideways between the bed and dresser). Otherwise, the room was nicely decorated and clean with air conditioning, coffee maker, clock radio and mini-fridge. Walls were thinner than my liking when it came to hearing your neighbors, but luckily everyone kept relatively quiet after 11pm. The gentleman working the front desk was very polite and helpful during check-in and in helping me find places to eat afterwards. So, all-in-all, it was a decent stay. Would I stay here again? Probably not, I prefer the Northgate, and driving to Tofino is my usual interest, not exploring Nanaimo.

  • Stayed August 2012, travelled solo
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Helpful?
2 Thank Cloudbreaker39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NanaimoResponse, General Manager at Best Western Dorchester Hotel, responded to this review, 7 August 2012
Thank you for sharing your experience. Yes, the Dorchester Hotel is a historic boutique style property and reflects the charms of a bygone era with some of our rooms being smaller and lower priced. Many of our Harbour facing rooms are much larger as well as our executive suites. Thank you again for your feedback, we strive to ensure all of our guests receive a comfortable stay.
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Doncaster, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 August 2012

This hotel is excellently located for costal walks, shopping and trips to Newcastle Island. The staff were average apart from Drew who was excellent, very attentive and friendly. The room was good and clean. It did have air-conditioning but this was a little on the noisy side. The room was lacking a fridge.

  • Stayed July 2012, travelled with family
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Helpful?
Thank Dan-from-Doncaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NanaimoResponse, General Manager at Best Western Dorchester Hotel, responded to this review, 2 August 2012
Thank you for sharing your impressions. It is good to hear that Drew from our front desk took such good care of you. We hope to see you again on a future visit to our City.
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Halfmoon Bay, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 July 2012

The hotel kitchen,lounge are shut down.Unlike a lot of Best Western hotels,they offer no compimentary breakfast.The staff that was working was not very friendly.We felt like they thought they were doing us a favour having us there.

Stayed July 2012, travelled with family
Helpful?
2 Thank twooldcreekers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NanaimoResponse, General Manager at Best Western Dorchester Hotel, responded to this review, 25 July 2012
Thank you for your comments. I apologize that our hotel kitchen was closed during your stay due to a major renovation to our kitchen. We did offer a hot breakfast to our guests although on a limited menu. Not all Best Western Hotels offer a free continental breakfast since each Best Western property is independently owned and operated. In our case, we have a full service restaurant for all meals therefore as per Best Western guidelines we do not offer a free continental breakfast. Our kitchen is back in service and our full menu is againg available.
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Travellers are raving about these Nanaimo hotels

Fort Worth, Texas
Level Contributor
77 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 July 2012

We selected this hotel based on the Best Western name and a discounted coupon we ran across while in Victoria. The hotel and staff did not disappoint. We had an odd situation with the reservation (we had 2 1-night reservations instead of 1 2-night reservation). The staff was understanding, and accommodating in the situation. We had a harbor view room which was awesome! We lucked into staying there the weekend of the bathtub races and were able to see the fireworks on Saturday night. The hotel is very conveniently located near Commercial street which has restaurants and museums. Just up the road (an easy hike) is the old quarter with more great restaurants.

  • Stayed July 2012, travelled as a couple
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Helpful?
1 Thank Talljoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NanaimoResponse, General Manager at Best Western Dorchester Hotel, responded to this review, 25 July 2012
Thank you for letting us know that we met your expectations and sharing your experience with others. Hope to see you again on a future visit to our city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Dorchester Hotel

Property: Best Western Dorchester Hotel
Address: 70 Church St, Nanaimo, British Columbia V9R 5H4, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Nanaimo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#3 Green Hotel in Nanaimo
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Dorchester Hotel 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
The BEST WESTERN Dorchester Nanaimo Hotel is conveniently located in the heart of downtown Nanaimo over looking picturesque Nanaimo Harbour. Our charming heritage boutique-style hotel is decorated in a style that blends old world class with modern conveniences to make your stay at this Nanaimo hotel a comfortable and memorable one! ... more   less 
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Also Known As:
Best Western Nanaimo
Nanaimo Best Western

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