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“Great location”

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Coast Bastion Hotel
Ranked #2 of 18 Hotels in Nanaimo
Certificate of Excellence
Reviewed 6 November 2013 via mobile

I'm very familiar with the coast brand. This location doesn't disappoint. Clean, quiet and when I Skype my family I show them the ocean and mountain view. Of course the connection doesn't always function wonderfully, but this is typical of most hotels and not surprising.
Spa has body workers not RMTs, so it is a luxury not a health benefit.
Very nice restaurant with super fun servers and a kind 15% off a dinner entree when you check in.
Don't love the tv, but that is small potatoes.

Stayed: November 2013, travelled on business
Thank Blair P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,205 - 1,211 of 1,561 reviews

Reviewed 6 November 2013

I think Nanaimo can use more hotel competition in the downtown area particularly since the completion of the convention center. Fortunately the Coast Bastion has updated and upgraded its facility. Only trouble is the availability of rooms is limited.

Room Tip: the west side is away from the noise of the float planes taking off at the crack of dawn.
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  • Stayed: October 2013, travelled on business
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1  Thank BlueMtn5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, General Manager at Coast Bastion Hotel, responded to this reviewResponded 9 November 2013

Dear BlueMtn5,

Thank you for recently staying with us at the Coast Bastion Hotel. We value each guest, as we know that you have a choice when deciding where to stay while here in Nanaimo on business or pleasure.

When at all possible I encourage you to book as far in advance as you can to ensure availabilty especially mid week as this is when the hotel experiences it highest volumes. Our 4PM day of arrival cancellation policy allows for last minute cancellations should your plans change.

Thank you for choosing the Coast Bastion Hotel. We are looking forward to having you as our guest again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2013

I stayed at this lovely hotel for four nights for a conference. Clean and quiet rooms; great views; great restaurant; courteous and efficient staff. Conference facilities and food excellent. Also - good value for money.

Room Tip: Rooms facing the water front are especially nice.
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  • Stayed: October 2013, travelled on business
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1  Thank Christine62Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

Very typical good hotel. Good service. Nice bar. Desk clerk threw a 15 % food discount coupon ASAP when I asked about other local restaurants. We had a deluxe king size room. Excellent compared to many big city hotels. 3/4 view of harbor. Quiet. Some street noise. Easy taxi from ferry. Great location for downtown restaurants and waterfront

  • Stayed: October 2013, travelled as a couple
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Thank drillerkc74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, General Manager at Coast Bastion Hotel, responded to this reviewResponded 29 October 2013

Dear DrillerKC74,

Thank you for recently staying with us at the Coast Bastion Hotel. We value each guest, as we know that you have a choice when deciding where to stay while here in Nanaimo on business or pleasure.

While we are very proud of the esthetics of our hotels modern design, the harbor views from every guest room and the vast array of amenities that we provide, including a spa, we are most proud of our Ambassadors and the way they go above and beyond for our guests each and every day. I completely agree with you that we have an outstanding staff that truly loves what they do.

Thank you for choosing the Coast Bastion Hotel. We are looking forward to having you as our guest again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2013

There are not many hotels in Nanaimo to choose from so I think from looking around that this was the best option. It doesn't look much from the front but it was clean with a nice modern feel. The rooms were clean and functional - fairly average really, but I felt for what it was it was over-priced, probably because it was right on the harbour. The location and good and easy to get around, very close to the tourist info centre, shops & coffee shops etc. If I was to visit Nanaimo again then I would stay here because this was the best around.

  • Stayed: October 2013, travelled as a couple
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1  Thank gail2803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, General Manager at Coast Bastion Hotel, responded to this reviewResponded 29 October 2013

Dear Gail2803,

Thank you for taking the time to post a review of your recent stay at the Coast Bastion Hotel.

We agree that our hotel is not only the best accommodation provider in the city but it is also the only full service hotel in Nanaimo. Our Downtown location puts our guests in the heart of Nanaimo's rich history, breath taking harbour, shopping & dining districts. If you have the option of planning ahead we offer great rates for our guests who can book advance. The rates are available on our website anytime.

Thank you for choosing the Coast Bastion Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2013

We always stay at the Coast when we are in Nanaimo for shows at the Port Theatre. Excellent location, spectacular views, when the weather cooperates. The hotel is clean and comfortable. I recommend it often.

  • Stayed: October 2013, travelled as a couple
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Thank Tracey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David R, General Manager at Coast Bastion Hotel, responded to this reviewResponded 24 October 2013

Dear Tracy T,

It is always appreciated when one of our guests takes the time to let us, and their fellow Trip Advisor reviewers, know when we have met or exceeded expectations.

We want to express our gratitude for the recommendations to your family and friends. You can rest assured knowing that we will do our best to deliver the same level of product & service to your loved ones as you enjoyed.

We look forward to welcoming you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2013

I was underwhelmed by the outside of the hotel, but front desk staff were friendly and helpful, nice foyer area
We didn't have time to use many facilities
The room was fine, clean, comfy bed, nice linen
We had a view of the harbor but not as special as I had expected, we were offered an upgraded view but at an additional $40 which I didn't wan to spend
Overall a pleasant stay

Room Tip: Ask what view you are getting for your money
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  • Stayed: October 2013, travelled as a couple
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Thank sarahP001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Coast Bastion Hotel

Address: 11 Bastion St, Nanaimo, British Columbia V9R 6E4, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Nanaimo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#1 Business Hotel in Nanaimo
Price Range: £88 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Coast Bastion Hotel 3.5*
Number of rooms: 179
Official Description (provided by the hotel):
Enjoy the convenience of location and beautiful ocean views from one of the best downtown Nanaimo hotels. Located near the BC Ferries Terminal on Nanaimo's inner harbour, the Coast Bastion Hotel is steps away from the seawall walk-way, Swy-a-lana Lagoon park, specialty shops, superior dining and quaint cafes. Take in a contemporary west coast designed dining experience at Minnoz Restaurant & Lounge. Featuring the freshest local seafood and meats, pasta dishes, gourmet breakfast and tapas. For those in need of relaxation & rejuvenation Pure Spa and Studio 31 are located in the hotel and look forward to pampering you. ... more   less 
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Also Known As:
Coast Bastion Hotel Nanaimo
Coast Bastion Nanaimo

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