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All reviewstim hortons across the streetnice poolferry terminalan older propertyclean roomsnewcastle islandfront desk staffthe air conditioningwould stay here againone night staywaterfrontdowntown
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Reviewed 18 April 2014

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Erik B, Manager at Howard Johnson Hotel by Wyndham Nanaimo Harbourside, responded to this reviewResponded 25 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 April 2014

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Erik B, Manager at Howard Johnson Hotel by Wyndham Nanaimo Harbourside, responded to this reviewResponded 25 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 9 April 2014

Foul smell, old tv, small and useless sink, uncomfortable shower head, desk clerk out front smoking, loud snoring neighbor

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik B, Manager at Howard Johnson Hotel by Wyndham Nanaimo Harbourside, responded to this reviewResponded 25 April 2014

Good Day Mike,
I was saddened to read your recent review about your stay at the Howard Johnson Harbourside Hotel Nanaimo. We truly did not provide the great service, great value and pride we try to give each and every guest that stays at the hotel. Yes the hotel is older but we do try to ensure that rooms are clean and comfortable and I am very sorry we did not meet your expectations. I have sent your comments to our owner about the older TV.

All the staff have been advised about the designated smoking area which is not visible or near guest areas. Thank you for mentioning this situation.

Again I am sorry that you did not enjoy your stay.
Regards
Erik Brook
Manager of Operations

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Reviewed 8 April 2014

We have visited this hotel since 2007 & always choose this one if in Port Alberni. When our grandchildren were younger they loved this place. Always used the swimming pool & exercise area.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Ambassador391321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik B, Manager at Howard Johnson Hotel by Wyndham Nanaimo Harbourside, responded to this reviewResponded 25 April 2014

We are so very happy you always enjoy your stay with us

Sincerely

Erik Brook
Manager of Operations

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Reviewed 25 March 2014

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Erik B, Manager at Howard Johnson Hotel by Wyndham Nanaimo Harbourside, responded to this reviewResponded 25 April 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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