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All reviewstim hortons across the streetnice poolferry terminalan older propertynewcastle islandfront desk staffthe air conditioningwould stay here againone night staywaterfrontdowntown
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Reviewed 10 May 2014

  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 7 May 2014

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Erik B, Manager of Operations at Howard Johnson Hotel by Wyndham Nanaimo Harbourside, responded to this reviewResponded 1 September 2015

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Reviewed 18 April 2014

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Erik B, Manager at Howard Johnson Hotel by Wyndham Nanaimo Harbourside, responded to this reviewResponded 25 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 14 April 2014

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Erik B, Manager at Howard Johnson Hotel by Wyndham Nanaimo Harbourside, responded to this reviewResponded 25 April 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 9 April 2014

Foul smell, old tv, small and useless sink, uncomfortable shower head, desk clerk out front smoking, loud snoring neighbor

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik B, Manager at Howard Johnson Hotel by Wyndham Nanaimo Harbourside, responded to this reviewResponded 25 April 2014

Good Day Mike,
I was saddened to read your recent review about your stay at the Howard Johnson Harbourside Hotel Nanaimo. We truly did not provide the great service, great value and pride we try to give each and every guest that stays at the hotel. Yes the hotel is older but we do try to ensure that rooms are clean and comfortable and I am very sorry we did not meet your expectations. I have sent your comments to our owner about the older TV.

All the staff have been advised about the designated smoking area which is not visible or near guest areas. Thank you for mentioning this situation.

Again I am sorry that you did not enjoy your stay.
Regards
Erik Brook
Manager of Operations

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