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“Solid, if a little dated.”

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Howard Johnson Hotel - Nanaimo Harbourside
Ranked #11 of 18 Hotels in Nanaimo
Reviewed 12 July 2014

The first thing you notice about this hotel is that is old fashioned. Nothing wrong with this, but some people might be turned off. That's not to say that the rooms were moldy or gross. They were reasonably clean. However, I did find a band aid behind the couch and there was a bottle cap beside the bed. Nothing awful, but the room could've have a more thorough cleaning. We stayed in a big room with a queen bed. There was also a sofabed. Didn't unfold it, but it seemed fine. One thing to note is there is no elevator, but it's only 3 stories with the lobby on the second, so you'll only be ascending or descending one flight of stairs from the check in desk. Sleep quality was fine, staff was very friendly, and the price was right. Also, there's nothing much to do right around the hotel, it's a few minutes to downtown Nanaimo. Didn't go in the pool, but it seemed clean. Solid choice for someone on a budget.

  • Stayed: July 2014, travelled as a couple
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1  Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik B, Manager at Howard Johnson Hotel - Nanaimo Harbourside, responded to this reviewResponded 5 September 2014

Good Day Emily
We appreciate you taking the time to post your comments about your recent stay at the Howard Johnson Harbourside Hotel Nanaimo. We are an older property but all the staff take pride and have a passion for providing great service, location and value and room cleanliness. I am sorry that the room had a band aid in the room. I have passed on your comments to our housekeeping team.
Thank you again for taking the time to post your comments
Regards,
Erik Brook
Manager of Operations

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208 - 214 of 413 reviews

Reviewed 11 July 2014

Pool area and outside well kept. The rest of the hotel was very old and smelly. Old coil mattresses, horrible pillows. No sound proofing.
Will never stay there again. Cost $125.00 not worth it!

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Howard Johnson
Thank Janet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik B, Manager at Howard Johnson Hotel - Nanaimo Harbourside, responded to this reviewResponded 5 September 2014

Good Day Janet B
I am sorry that you did not enjoy your stay at the Howard Johnson Harbourside Hotel Nanaimo.
We are older hotel, but do take pride in providing excellent service, value, and room cleanliness.
I am sorry that the bed was not satisfactory, and the beds are on a purchase rotation and hotel beds are not that old.

Thank you again
Sincerely
Erik Brook
Manager of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2014

We stayed here for almost two months while we were buying a house here. Without exception the staff here are absolutely fantastic. After all that time it began to feel like home and family.

Rates were excellent too.

The housekeeping staff were amazing. Very friendly people.

This hotel is well situated to downtown and the waterfront. You can get to anything in Nanaimo quite easily and the ferry terminal is close by too.

The restaurant is really great too though not fancy.

  • Stayed: June 2014, travelled as a couple
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1  Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik B, Manager at Howard Johnson Hotel - Nanaimo Harbourside, responded to this reviewResponded 5 September 2014

Hello and thank you
Thank you for taking the time to post your comments about your recent stay at the Howard Johnson Harbourside Hotel Nanaimo. The staff take great pride in providing great service, location and value.
Our housekeeping team really strives to ensure cleanliness and comfort in our guest rooms. We try to make sure that the price is relative with the product we have to provide. Our downtown location is fantastic to see inner harbour and other attractions
Best kept secret seems to the outdoor pool.
Thank you very much for your observations and comments - it almost was like being at home
Sincerely,
Erik Brook
Manager of Operations

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Reviewed 27 June 2014

Stayed here for the night after getting off the ferry. From the outside it looks like an old hotel but they have done a lot of work on the inside to make it up to date. Very comfortable and reasonable. they do not provide breakfast but there is a Tim Horton's across the street.

  • Stayed: June 2014, travelled as a couple
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Thank Jo T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erik B, Manager at Howard Johnson Hotel - Nanaimo Harbourside, responded to this reviewResponded 1 September 2015

Good Day
Thank you very much for taking the time to post your comments about your recent stay on TripAdvisor. We are happy that you enjoyed your stay

The staff take great pride in providing clean and comfortable rooms, great service, location and value.

The management and staff do appreciate customer feedback to see how we are doing. We can only improve our service by hearing from our valued guests.

Thank you again
Erik Brook
Manager of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 June 2014

This was the only place in Nanaimo that would allow us to stay with our large rotty dog. Erik was very helpful in booking my reservation to include my dog. It is an older property but the room was clean and had no complaints. Thanks again!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Howard Johnson
Thank Myrna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

This hotel needs a Reno in the worst way. The rooms smell musty and there was mould in the bathroom. Carpets were tired, no screens in the windows. Beds were tired (as was I).
No breakfast included but there is a restaurant on site. Breakfast wasn't great but there is a Timmie's across the parking lot.
Hotel is really close to the ferry but isn't in a great part of town. Give this one a miss...

  • Stayed: June 2014, travelled with family
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1  Thank cathyandcolleen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Howard Johnson
Thank Angela B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Howard Johnson Hotel - Nanaimo Harbourside

Address: 1 Terminal Ave N, Nanaimo, British Columbia V9R 5R4, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Nanaimo
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 18 Hotels in Nanaimo
Price Range: £52 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Hotel - Nanaimo Harbourside 2*
Number of rooms: 101
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Also Known As:
Howard Johnson Nanaimo
Nanaimo Howard Johnson

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