The day before we were to check in, I get an email saying that due to a water pipe bursting, they have to cancel my reservation. I spent all day and night looking for a comparable alternative. The next day, I get an email saying they do have something available elsewhere in the same building. Yet, when I asked for some sort of compensation for my troubles, I am told, "I can't believe you're even asking me for a discount". How can they cancel on me last second, yet if I were to cancel, there would have been a fee. I would definitely not take the chance of making a reservation here.