as soon as we checked in the room was a mess. There was hair on the floor, bugs in the room, about a 3 inch x 2 inch gap in the wall straight to outside around the air conditioner, one crummy bowl and two crummy mugs, no toaster or dish cloth or detergent, the toilet didn't work, and we had to call in a maid to clean the gunk out of the fridge.. There was also no wifi password as we were told was provided in the room. When we went to ask for a toaster and dish detergent, they had no detergent and the toaster they gave us was absolutely atrocious; Covered in grease and we shook out about a handful of crumbs from inside it. Hotel fail level 10
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