We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“At least it has a nice view.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Penticton Lakeside Resort & Conference Centre
Ranked #8 of 44 Hotels in Penticton
Vancouver, BC
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“At least it has a nice view.”
Reviewed 3 June 2012 via mobile

On the bright side, the location is great. On the downside, the rooms are dirty, noisy and the staff is all together not very helpful. There was mold in the grout in the bathroom, the room had a stale smell, the coffee maker is in the bathroom (nasty!) and the air conditioning didn't work. Would have opened the window, but my room was above the bar and noise which went until almost 1am was too much.

Don't waste your money. Stay anywhere else!

Stayed June 2012, travelled on business
Helpful?
1 Thank travel_bug214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
godpr, General Manager at Penticton Lakeside Resort & Conference Centre, responded to this review, 9 June 2012
Thank you for your feedback regarding your recent stay with us. Although your comments were not as favorable as we would like, we do value and take all concerns very seriously. I'm sorry you were not completely satisfied with our staff and rooms. We work extremely hard to keep all aspects of the hotel at the highest standard at all times.

We do appreciate your honesty with regards to the lakefront location of the hotel as this is a completely unique feature of our property which we are truly proud of.

I would appreciate it if you would contact me directly to further discuss your unfavorable experience, to ensure correct measures are taken in addressing any possible problems. You can contact me at 250-493-8221 or via email at david@rpbhotels.com

Kind Regards,
David Prystay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

561 reviews from our community

Traveller rating
    141
    207
    124
    51
    38
See reviews for
99
239
17
95
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (215)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Toronto, Canada
2 reviews
Reviewed 29 May 2012

The hotel is probably in the best location in the city,if not the valley The rooms are nice and the view of the valley is terrific, but there are two issues which need to be addressed.

A DJ spinning loud and annoying music around the patio in the afternoon and the food in the Hooded Merganser.

Sitting down to lunch and a beer on the patio can be painful when you have to listen to their selection of music and the volume at which it is played.

The Hooded Meganser is a beautiful restaurant in a terrific location but the quality of the food is substandard.

We ate with a local who warned us about the food and suggested that if we didn't want to be dissapointed, to order steak. We did as suggested and were still disappointed.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Acley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coldstream
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 May 2012

Clean Hotel and friendly staff. The Lake view is incredible. 3 great places on site for food and beverages. Cookies and apple were a nice touch. The business rooms are great for lots of inclusions,parking,breakfast, night snack, bottle water and wireless. For me it works. Take a west beach view if you are concerned about a little bit of noise from the bar.

Room Tip: Business class west beach view. This has less noise and nice view. Holidays 30 to 40 years old reg...
See more room tips
  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kenny076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salmon Arm, Canada
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 20 May 2012

Although we stayed only one night, the hotel revealed its tired and worn out personality as soon as we checked in. The staff was friendly and professional but sadly our roon was simply not up to standard. The bathroom floor was chipped, the carpet worn, and worst of all, a pair of underwear from a previous guest was tucked under the bedspread. We had a view of the lake which was pleasant enough but the noise from other guests was disturbing. Breakfast was fine, but the overall impression was not. We will probably not stay here again.

Room Tip: Try to snag a room overlooking the lake. Otherwise it's the parking lot.
See more room tips
  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Penticton hotels

Vernon, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 May 2012

$128/night queen room overlooking the parking lot , plus $5 to park in an unsecured lot full of noisy drunks after dark. Broken floor tile in a rundown (but mostly clean) bathroom. Towels like sandpaper. Bashed in walls needing repair and paint. Noisy air-conditioner means either sleep or cooling, but not both. It's a casino, so any accommodation experience is secondary to catering to assorted lowlifes and gangsters. At closing time, the drunks exit the bar and casino, and the halls and parking lot come alive with shouting and screaming. You won't sleep well here! In the morning the cleaning crew are busy sweeping up broken glass from vehicles in the parking lot. Zero help from the staff to 'manage' these unruly people - waited over 45 minutes for a response to the running and yelling in the hallways at 2:30am - a horrible experience!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 28Barbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vernon, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 May 2012

The hotel is old and noisy. We paid for a King suite which had peeling wallpaper, stained carpets and cracked tiles. The walls are paper thin so every noise can be heard, from people in the hallway to those partying in the bar below. The promised cookies and fruit never did arrive. When the alarm clock in the room beside ours continued for 10 minutes at 6 a.m. I called the desk to have someone go and turn it off. 15 minutes later I had to call again before someone finally came to turn off the alarm.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DMCfly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 May 2012

Stayed here for one night in April and although we had a smaller room, we were able to upgrade to a king suite on the 6th floor.Spacious, comfortable, balcony and maids came by with complimentary cookies and apples upon check in...nice touch. The room was accompanied with a free breakfast at the hotel restaurant which was a very nice feature. Close to everything, cabs readily available and staff was friendly and courteous. Beds were comfortable and spacious.

Ok, the major downfall. Internet access was terribly slow. For a business traveler like myself I need high speed access in my room which was almost as slow as dial up. I heard several complaints about this. A simple upgrade with a router on the floor probably would of sufficed. I know I could of used the business center but after a long day of travelling it is nice to relax in your room with high speed access. They need to get up to speed in this area. Oh....just a note, lots of bugs out on your balcony so screen doors would be a great option.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nscott6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
godpr, General Manager at Penticton Lakeside Resort & Conference Centre, responded to this review, 4 May 2012
Dear Nscott6,

Thank you for taking the time to comment on your recent stay with us. We truly appreciate your relevant and honest feedback. With every new comment we continually acknowledge the importance of reviews in assisting the travel community with their hotel decisions.

We do our utmost to anticipate our customers needs before they ask, to ensure we are providing the best possible customer service. Thank you for recognizing all the details we strive to provide on top of our day-to-day operations.

We have recently changed our Internet Wi-Fi policy to provide this service complimentary for all our guests. We haven't had problems with our Internet Service Provider during this transition, but we will most definitely investigate the problems you encountered during your stay to identify any possible shortcomings.

Thank you once again for your observations and we look forward to welcoming back in the near future.


Kind Regards,

David Prystay
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Penticton
1.0 mi away
Ramada Penticton Hotel & Suites
3.0 mi away
Best Western Inn at Penticton
0.9 mi away
Days Inn & Conference Centre - Penticton
Show Prices
Show Prices
Show Prices
7.3 mi away
Summerland Waterfront Resort & Spa
3.2 mi away
Valley Star Motel
Valley Star Motel
#2 of 44 in Penticton
152 reviews
0.8 mi away
Sandman Hotel Penticton
Sandman Hotel Penticton
#32 of 44 in Penticton
236 reviews
Show Prices
Show Prices
Show Prices

Been to Penticton Lakeside Resort & Conference Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Penticton Lakeside Resort & Conference Centre

Property: Penticton Lakeside Resort & Conference Centre
Address: 21 Lakeshore Dr W, Penticton, British Columbia V2A 7M5, Canada
Phone Number:
Region: Canada > British Columbia > Okanagan Valley > Penticton
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Penticton
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Penticton Lakeside Resort & Conference Centre 3.5*
Number of rooms: 273
Official Description (provided by the hotel):
Penticton Lakeside Resort is a full service hotel in Penticton that offers luxurious amenities, clean, spacious rooms, and a spectacular view of Okanagan Lake. We offer a number of dining options, nearby attractions, and room accommodations to ensure that you can thoroughly enjoy your stay with us. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Ebookers, TripOnline SA, Traveltool, S.L.U., Evoline ltd and Cancelon so you can book your Penticton Lakeside Resort & Conference Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Penticton Lakeside Resort Convention Centre Hotel Penticton
Penticton Lakeside Resort Convention Centre And Casino
Penticton Lakeside Hotel Convention Centre

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing