The location is fantastic, the rooms were okay and clean, LOVED the shared decks, bbqs and picnic tables available.... BUT when I arrived for my friends staggette I was made to feel like a young teenager in trouble....... NOT A GREAT START. When I spoke via email they were extremely kind and friendly when I walked into the office the owner said very rudley to me..... " You never stated that this was a staggette ( didn't know I had to clarify why I needed to stay in a hotel????" "we have had nothing but problems this season with you staggette people!!!!"... wow thats an assumption that we are going to be wild and crazy... not too happy about that!!! I was standing in her office feeling like crap, she was quite upset at me saying she had to move our rooms around, since she surrounded us with families and she can't keep it that way??? Why not, we are 6 women with small children at home, mature and just celebrating our friends staggette, nothing crazy.... after 5 min of standing there I just said " Forget it we will check in later!!" she then came out and said she figured it out.... and she was a bit nicer but it wasn't a nice way to start off my day that I had planned and looked forward to for 5 months...
It made me feel uncomfortable for the rest of the day and evening, and we were so super quiet....I just think that if you own a hotel in Penticton across from the beach you have to expect that people are going to be celebrating, having fun and sometime people may be a bit loud that is the business you are in and you should never judge one customer to the next... a simple reminder of the quiet time rules would have been appropriate!! after all we paid over 300 dollars for one night to ensure nobody was drinking and driving.
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- Also Known As:
- Rochester Resort Penticton