I should have taken the hint when I tried to book this property online and kept getting an error when I tried to submit my reservation. To their credit, the reservationists gave me the rate I found via e-mail. We arrived at the hotel a little after 3pm and were politely reprimanded for trying to check in before their 4 pm check in time. They found us a room that was cleaned, which I later wondered if it was a punishment for arriving too early. The hotel area is slightly sketchy and when we arrived there was a woman smoking right next to the door, but the interior of the hotel and the rooms are very nice. Unfortunately, the walls and floors are very thing. Our room was right next to the pool, so there was constant noise up until the pool closed at 10pm. For the rest of the night, it sounded as if there was construction going on above us. I tried to call to complain, but the phone wasn't working. I discovered the next morning that it had been unplugged. Even using headphones with music did not drown out the thumping from the room above. I did mention the noise the next morning when asked how things were. The woman at the desk did provide a $25 (plus taxes) discount on my room, which was something, I suppose. Not the 100% satisfaction guarantee that Hampton Inn provides, but it was something. The internet quality at this hotel was very poor.
- Official Description (provided by the hotel):
- Prince George - the gateway to Alaska, and Northern BC's largest city. With easy access to Highway 97, business and shopping districts, this hotel is conveniently located and features modern amenities to make your stay an easy one. Sandman Hotel & Suites Prince George is the perfect blend of comfort, quality, and service. ... more less
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