We have stayed at Treasure Cove many times over the years but have been disappointed more and more and the main complaint is noise from other guests. The guests are usually in groups with children. When we stayed July 4 was the worst!!! We called the front desk who promptly talked to the loud room next door so they needed up going out. That left the kids to run up and down the halls, knocking on each other's doors unsupervised. Doors opening and closing non stop. They kept knocking continuously when they won't open the door. The adults were dealt with at 10:30 and the kids went on for a few hours. The adults returned at 1:30 am and stayed talking in the hallway wondering if they should bang on doors to make up for who ever ratted them out. My husband had a 4 am wake up call so we had little sleep. I stayed after he left and went to the front desk at 9 am and asked if the next room was checking out or move me. The man was kind and moved us. He asked for my luggage to be packed and they put our luggage in the new room. I should have complained when the kids were disruptive but I didn't expect it to go on so long.
I've always enjoyed the breakfast, the voucher to use in the casino and the ample parking. The staff have always been fine and helpful.
If it wasn't for my husbands employer covering his/our stays then we would stay elsewhere.
- Official Description (provided by the hotel):
- The Prestige Treasure Cove hotel is centrally located minutes from both the Prince George Airport and the downtown core. Whether you are here for business or pleasure we provide comfort, entertainment, and above and beyond service. We are truly your home away from home. The Treasure Cove Hotel adjoins the Treasure Cove Casino and features 82 contemporary designed rooms. All stays include a complimentary European Continental Breakfast and Hot Waffle Bar. The 100% non-smoking property promotes healthy living for all of our guests. The Treasure Cove Hotel takes pride in providing amenities such as our pool with water slide and fitness center. Our property is also wheelchair accessible. We believe in adding value to your stay! Upon check in, you will receive a $5 Slot Play per night per guest for the Treasure Cove Casino,10% off at our on-site restaurant, Hummus Brothers, and a 15% discount at our on-site Spa, Nu Spa. ... more less
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- Also Known As:
- Treasure Cove Prince George