We like the RR menu, but experienced a HUGE disappointment this evening. We ordered a starter of onion straws which took 20 minutes to arrive and were very salty. After waiting another 1/2 hour and not getting our food, we informed our server we needed to leave as we had tickets for a movie. There were a number of staff walking around and visiting in between taking and delivering orders. She asked us to wait while she talked with her mgr.Her Mgr came out a few minutes later and offered to check on our order and possibly pack it up for us. We declined as we had no place to eat it. We won't be going back til we hear this type of service is eliminated.
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