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Highliner Plaza Hotel & Conference Centre
Ranked #10 of 10 Hotels in Prince Rupert
Reviewed 29 July 2013

My family and I just spent some time in Prince Rupert and stayed at Highliner Hotel. The hotel had an amazing view and staff was terrific. The front desk was well organized and answered all questions we had. Big thank you to Dayna and the other front desk staff. Would definitely stay again when in town :)

  • Stayed: July 2013, travelled with family
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Thank Tobi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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55 - 61 of 94 reviews

Reviewed 30 June 2013

The lobby gives you a false impression. The room quality is terrible for the money they charge. Furniture is old. The side chair stained. Some of the electrical outlets don't work. The drapes are old. The heat thermostat was turned off but heat was still coming out of the register. The desk lamp shade sat tilted because it's broken. Housekeeping couldn't even straighten the pictures on the wall. They still allow smoking and that is the floor where the ice machine is. I left after 3 nights with bites all over my body. They have a bed bug problem.

Room Tip: Ask to see the room first
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  • Stayed: June 2013, travelled on business
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Thank Maria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2013

We booked on line but the room ended up with maintenance issues before we got there. So they gave us another room at the same price as it would have been had we booked on line. The young fellow who helped us was extremely helpful and courteous. The substitute room was great and very spacious. We still had a view of the harbour. Great location. On street parking but there was never an issue or concern for us. We parked our car in vision of our room. We were in this hotel for 3 days and really appreciated the staff and the location.

Room Tip: This hotel does not have air conditioning but does have balconies which are private and allow the ai...
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  • Stayed: June 2013, travelled as a couple
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Thank HelenCarstairsAB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2013

I hesitated giving this a 1 star but after switching rooms twice, they moved me to a suite facing away from the storm, wind, rain that all pushed the sliding door open letting the rain in. I can't really describe how poor the rooms facing E are. The 2 bedroom suite however is a 3 star.
The heaters barely work, the Hotel is virtually a concrete bunker.
Stay somewhere else unless they either give you a fantastic rate, or a decent room.
The staff however are fantastic and were very accomodating and understanding.
I would stay again, but only in the appropriate room as mentioned above.

Room Tip: If the winds blowing pick a room facing NE. Be warned
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  • Stayed: May 2013, travelled on business
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1  Thank FanTanAlley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2013

This is a good hotel for the value- rooms are clean, new TV, etc. Downsides are older beds, and the restaurant closes after lunch - oh and no air conditioning, despite what I was told at check in. Also, this hotel is 17 stories.......and they do not have a parking lot. This building also houses the local airline, the Greyhound bus depot, National car rental and with only street parking, you may have to go for a hike to get to the hotel.

  • Stayed: May 2013, travelled on business
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Thank kraut_chick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2013

I have stayed at the Highliner numerous times in the past year. Really good location - right downtown, and close to amenities. The service is always excellent, both at the front desk and the restaurant. Staff have always been accommodating, especially when I make group reservations. The rooms are clean, tidy, and spacious. Ask for an ocean-front view, and you'll get an amazing view!!! :)

Room Tip: Ocean-view rooms are the best!
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  • Stayed: October 2012, travelled with friends
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Thank Erica_from_PG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2013

Great rooms great view great service awesome staff and great restaurant located downstairs no complaints whatsoever ... If I were to choose here or any other hotel in town I'd come right back here.... Just ask for john he will show you how to have a comfoartable stay in beautiful prince rupert.

  • Stayed: April 2013
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Thank j_thomas01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Highliner Plaza Hotel & Conference Centre

Address: 815 1st Ave W, Prince Rupert, British Columbia V8J 1B3, Canada
Phone Number:
Region: Canada > British Columbia > Prince Rupert
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #10 of 10 Hotels in Prince Rupert
Price Range: £65 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Highliner Plaza Hotel & Conference Centre 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
Our hotel, a 17 storey high-rise, has the following convenient features: Hair salon, car rentals, wireless high-speed internet access, 24 hour front desk, safety deposit boxes, automated wake-up service, guest room voice mail, complimentary newspaper, self-serve guest laundry facilities, free underground parking and pet friendly rooms. All of our rooms have a balcony with various views of the mountains and water. For your convenience our nonsmoking rooms have a mini fridge and microwave. It is our pleasure to welcome you to Prince Rupert whether this is your first time here or many returns. ... more   less 
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Highliner Plaza Hotel And Conference Centre

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