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Prestige Mountain Resort Rossland
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Reviews (218)
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81
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8
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96
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All reviewsgreat hotelfront deskin townsmall townfood servicegrocery storehotel restaurantrooms are niceamazing servicehotel is cleanthe main streetplace to stayhot tubbusiness tripcleaning staffcovered parkingexcellent location
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208 - 213 of 218 reviews
Reviewed 24 July 2006

I did not stay in this hotel, but visited its Munro's Restaurant for breakfast on Sunday 16 July, 2006.

Only one small table of customers was in the restaurant when we arrived. After waiting for over 5 minutes by the door, with my elderly in-laws, we decided to seat ourselves. Three different servers ignored our presence at the door during our wait.

An officious person approached us as we were sitting down, and pointed out that he wanted us to wait to be seated. I asked if the section we selected was closed, and he said it wasn't; he simply preferred that we do as asked.

After some conversation during which we learned that we could not order breakfast from a menu after 10:00 am (it was about 10:00 am) because they were going to be serving a brunch (not yet ready), we decided to leave.

I returned alone moments later, and again waited at the door, ignored, for several more minutes. In a quiet tone, I offered this person the information that he had just upset and embarrassed locals who are frequent customers, and that if he wished people to wait to be seated, he should be prepared to do so promptly in a restaurant full of staff, but no customers. He loudly reiterated that he was quick enough to please himself, and we should have waited to be seated.

I believe that this restaurant has been under the new management long enough to be doing better than this. Apparently, it is uninterested in doing so, if this person's behaviour, along with his staff's, is anything to go by.

    • Location
    • Service
6  Thank 2Rails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2006

The hotel has been recently renovated and it shows. Almost everything is in pristine condition. The rooms are a little on the small side but are clean, quiet and more then adequate.

We only ate breakfast at the restaurant in the hotel and the food was good. The restaurant was not very busy but the waitress wasn't exactly the best. She was spilling water and took a long time to deliver the food.

Other then that, the place was very nice and quiet.

  • Stayed: March 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
5  Thank MayorQuimby16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Spokane, WA
14
Reviewed 17 February 2006

My wife and I recently stayed at the old "Uplander", now the Prestige Mountain Resort over Valentines. We have a delightful stay. They did a great job on the renovations - the lobby was gorgeous and the rooms, though a little small, are very cozy and very well appointed. Nice touches like a duvet on the bed, body pillow and a bed to die for!!! I slept like a dream. The food at Munro's was AWESOME! The Valentines dinner they put on was great with lots of choices and the service was as excellent as the food. The front desk staff were very friendly and helpful, a very nice stay indeed. We would highly recommend staying there.

  • Stayed: February 2006
    • Value
    • Rooms
    • Cleanliness
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4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2006

This hotel was formerly the Uplander and was very run down. Prestige Resorts have bought it and renovated it to look new. The rooms are fantastic. Only 5 minutes from the ski hill! We plan on returning for a golf trip in the summer as there are also several terrific courses nearby.

  • Stayed: January 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
4  Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Seattle Wa
13
Reviewed 5 January 2004

My wife and I stayed there last year around presidents day weekend. The one bed room was large. There was under the Hotel parking. There was a restraunt inside. A very large bar with food. And a gift shop. They also had a free shuttle to the Mt. in the morning. The prices were fairly reasonable. We paid about 80 CAN dollars.

3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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