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“Overall Very Happy with our stay and service”

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Harbour House Hotel
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Overall Very Happy with our stay and service”
Reviewed 15 December 2013

We hold our company Christmas party at the Harbour House Hotel every year and also stay in their rooms as well. Their staff have always been professional and very helpful. Their restaurant is fabulous and the food first grade. The rooms are a little cramped but you have everything you need. I love the view from the balcony! Keep up the good work!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Maria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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421 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 1 December 2013

My second visit to Harbour House so knew what was getting. They don't have much competition in the lovely little town of Ganges and it shows. It's a great location but for the price, would expect a bit more effort to be made with room. The decor, furniture and facilities are all very tired and cramped. We paid extra for a balcony this time and were really looking forward to sitting out looking at the view but surprised that there were just a couple of cheap, battered plastic chairs out there, very uncomfortable. Also, you're only separated from your neighbour by a low rail so no privacy; wondered why they don't put up a partial divider. Bathroom smelt damp and kitchen smells drifted in through bathroom vent which wasn't too pleasant. All in all, it's fine and very convenient for Ganges, but you just feel that with a bit of effort it could be really great. They're always booked out so guess there isn't a great incentive to make the effort.

  • Stayed September 2013, travelled with family
    • Value
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    • Service
Helpful?
7 Thank Trixie777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 November 2013

Overall, the hotel is outdated and a bit run down although location and view were excellent The food and service at the restaurant was absolutely fantastic. A must do if visiting Saltspring. I would return simply to eat at the restaurant.
Walls between rooms are paper thin - can hear the ppl next door talking so if you are a light sleeper, may want to bring ear plugs.
Day front desk staff not overly friendly and certainly not helpful. The evening staff, on the other hand, were incredibly helpful, outgoing and "smiley".

Room Tip: Best views are the rooms on the second floor, 202, 219 or 220. 219 is quite a large room which woul...
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank C F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 November 2013

The location is very convenience. We can walk to town. The room is clean and I am very satisfy with their service. The front desk lady, the nighttime waitress at the restaurant is very friendly and helpful! The food is really good! The salad is so fresh and yummy! But the hotel is dated and need renovation!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NW7715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 November 2013

We came here for the first three days of our Honeymoon in the Gulf Islands. First let's start with the good: the food at the Harbour House Restaurant is amazing. We kept trying to go other places in the little village for our meals but there was always one more thing on the menu here that kept us coming back. Try the Quinoa Pudding for either breakfast or dessert. Trust me, it's not as healthy tasting as it sounds!

As for the hotel. We wanted the largest room we could book with a jet tub in it and a view of the harbor. For whatever reason this put us in an un-remodeled room that was dark, sparse and the air conditioner made a horrible sound. When we asked to have the air unit fixed we found out that being a small island community the repair man only came once a week, we were offered duck tape to try and solve the rattling. Not exactly the luxury we were looking for. They REALLY need to remodel that room and get some better light. It was practically a cave. The shower was wonderful and the little covered porch with gas fireplace was cozy, though. The front desk personnel was very nice (given their limited resources to help) and gave great advice and direction on the islands, transportation and food options. For the money (pricey I thought for what you get) - I think this place was just barely average. Next time we plan to rent a condo or house for half the price.

Room Tip: I think your best bet is to go with something on the upstairs level if you can (more natural light...
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  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Nelle1278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 November 2013

Got a good deal through social shopper for a two night stay in a habour view room @ $159! convenient location; friendly staffs; essential and clean rooms~ ideal for a peaceful weekend getaway!
We spent the Thanksgiving long weekend there. Very lucky the weather was gorgeous all the time. Arrived on the Saturday afternoon. Took a 10 min walk to the market. Walked around and checked out ganges downtown area. Had our thanksgiveing dinner at Kevin's Bistro. Day 2 started with a brunch at Moby's. Took a pleasant walk in the organic farm attached to the hotel property. Then head to the winery for a complimentary wine test which was included in the shocial shopper voucher. Drove around the northern part of the island. Visited all the bay area and beaches along the way. Dinner we did a Chinese take out from Golden Island. Day 3 we had our brunch at the hotel restaurant. Drove to the southern part of the island. Checked out fulford harbour and fulford downtown. Heading back to long harbour ferry terminal and ready to go home!
p.s. love all the restaurantants we tried on this trip!

  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Bumblebee213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langley, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 November 2013 via mobile

Due to a retreat on the dates requested, I was told there were no rooms with a view available but was placed on a wait list & quickly contacted with an upgrade within a day, and then I shared that the Deluxe Room with Jacuzzi Two-person Tub would be ideal...again, within 48 hours, I was contacted with an offer to upgrade. The room did not disappoint. Fireplace on the deck was a nice option, though we didn't use it due to enjoying the room itself, & the island, soooo much!
Bed was comfy, the salts for the bath ailed the aching that soon left the bones & the jets in the jacuzzi hit all the right spots! When I asked for extra bath salts, they were generously provided. Watching the TV from the bed or bath was comfortable but could be improved slightly by centering it a bit better, and the TV was a bit outdated, however, decent size, and a great selection of movie channels.
The organic fare provided at the restaurant, (via their own garden & three greenhouses), was delicious, the service spot on, and talented live musicians amid an ambient set really made the evening special.
Moby's pub across the street provided the dancing that my heart desired, all within a stones throw!
Best Birthday Bash Ever!!!!

Stayed November 2013, travelled as a couple
Helpful?
Thank Kimmi0318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Harbour House Hotel

Property: Harbour House Hotel
Address: 121 Upper Ganges Rd, British Columbia V8K 2S2, Canada
Region: Canada > British Columbia > Salt Spring Island
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Salt Spring Island
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Harbour House Hotel 3*
Number of rooms: 16
Official Description (provided by the hotel):
The Harbour House Hotel offers year round accommodation on Salt Spring Island. The hotel is located at the head of the Ganges Harbour, overlooking the Marina, just walking distance to the Ganges Village area. Most guestrooms offer harbour views of stunning Gulf Island sunrises with fireplaces, patios or large balconies. Pet friendly; non-smoking environment; free wireless internet & parking. Local activities include hiking, kayaking and whale watching. The Marina is located across the street where bike, scooter and car rentals are also available. The hotel has an Audubon Society 3 GreenLeaf Eco Rating and is a Certified Green Accommodation with the Salt Spring Island Chamber of Commerce. We look forward to welcoming you! ... more   less 
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Also Known As:
Harbour House Hotel, Restaurant And Organic Farm
Harbour House Hotel, Restaurant & Organic Farm Hotel Salt Spring Island
Harbour Hotel Saltspring Island

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