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MacKenzie Beach Resort
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Reviews (322)
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188 - 193 of 322 reviews
Reviewed 16 August 2013

AVOID!!!!! No toilet paper, pool out of order, hot tub could not see bottom - too dirty, garbage all over, shower area disgusting mess, very poor customer service - approached desk girl with glasses regarding an issue I had, she told me that she's not going to change. Cost $37 CAD per night to tent...not worth $15!!! the sad part is that they will always get business because all they are the ones you have to go to when everything else is full.

  • Stayed: August 2013, travelled as a couple
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2  Thank Keith T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2013

Campsite were not properly maintained, garbage and beer bottle lids were everywhere. There were only 4 outdoor washrooms, and 2 toilets by the swimming pool. This is definitely not enough washrooms considering there were more than 50 campsites in the resort. The washrooms and shower place were both "DISGUSTING" that the floor were full of mud mixed with hair, and people's dirty clothing, and along with bottle of skin / hair care products. I do not understand why they charge so much but no one clean the place. I also have seen the resort manager brought in a dog by the pool area. Even though we did not plan to use the pool and hot tub due the the concern of unsanitized floor and washrooms, but seeing this puts my heart stone cold.

  • Stayed: August 2013, travelled with friends
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4  Thank Kevin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2013

Location is good. But the room smells terrible. My son even refused to get into the room at the first place. All bed sheets smell terrible as well.
This is third time we went to Tofino. We had a good time in Tofino except we don't like the resort.

  • Stayed: August 2013, travelled with family
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3  Thank nicolefung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2013

My husband, 3-year old son and I stayed at the campground (in a tent) for one night. We arrived quite late and needed somewhere to stay. Do NOT ever stay here. We travelled around Canada and the States last year for 3 months and 2 months this year and we have never stayed in such an awful place.

The campsites are really close together and either in the bright sun or under trees, which is very dark. It has a feeling of chickens cooped up in cages. The facilities are disgusting! The toilets are horrendous, just dirty little shacks. I took my son to have a wash and the bathroom was just the shower room by the pool. The floors, sinks and shower walls were dirty and covered in hair. The one toilet (slightly cleaner than outside) was blocked. I felt dirty and just wanted to get out. I told my husband and when he went to the men showers, he found that both the toilet and floors were covered in vomit. He went to complain, but the queu was so big that he left it.
We all went into the tent by 9, so we didn't have to move around there anymore. The following morning, we brushed our teeth over the fire pit and rapidly left. We felt dirty and all that for 36.60 dollars! Shocking!

We travel quite a lot and have stayed in a variety of places, but this was without a doubt the worst!
DO NOT STAY HERE!

  • Stayed: July 2013
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3  Thank Nina25011984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2013

Cabin on the Beach...

Pros:
-helpful and eager staff member (note singular) who could not possibly overcome all the challenges she faced

Cons:
-cabin was dank, poorly lit and musty
-dated and tattered decor
-dog poop in the front lawn for the duration of our stay (2 days)
-bushes used as toilets by campers at the site in front of our cabin
-would be expensive even at HALF the price
-sewage backed up, filling the bathtub, sink and toilet
-sewage issue not dealt with in a timely or effective manner

Pro:
-were able to convince the manager to give us a refund for our remaining night and help us find some last minute accomodation

"A true third world experience in gorgeous Tofino"

"Terrible Times in Tofino"

"If you like musty and discusty then stay here!"

"Gross"

  • Stayed: July 2013
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5  Thank JellyfishWhalesBreath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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