We booked our visit to Tofino and the Pacific Sands Beach Resort three and half months in advance of our stay. We spoke directly to the hotel in early March and were assured of an ocean front room for our end of June vacation. Upon our arrival, we were checked-in by a new employee at the front desk. They were pleasant and efficient, just a bit inexperienced. When we went to our room we were shocked.
The room overlooked parking lots and other buildings. There was one window that you could see a distant view of the ocean, but this room clearly was not an ocean view room. I went back to the front desk to see if there was a mistake. There I met a person who represented herself as a supervisor - Jasmin. Jasmin was disinterested and unapologetic. She spoke to me as though I was not important and my concerns were of no interest to her. She was plain rude.
During our two night stay, no one contacted from the hotel contacted us to offer an explanation or an apology. While Tofino and Pacific Rim Park are wonderful to visit, the Pacific Sands Beach Resort is not.
- Official Description (provided by the hotel):
- Pacific Sands Beach Resort is located on 41 pristine acres of property and 2500 feet of ocean front on Cox Bay. Adjacent to the Pacific Rim National Park all suites and Luxury Beach Houses offer spectacular ocean or beach front views, mesmerizing sunsets and breathtaking storm watching. A walk to Pettinger Point is a must. Enjoy unrivaled culinary splendors at one of Tofino's many restaurants. Adventure tours of the Clayoquot Sound, beach combing and surfing are the most popular activities. ... more less
- Reservation Options:
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- Also Known As:
- Pacific Sands Beach Hotel Tofino
- Pacific Sands Beach Tofino
- Pacific Sands Beach Resort Tofino, Canada - Vancouver Island