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“Location fantastic, the room less so.”
Review of Middle Beach Lodge

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Middle Beach Lodge
Ranked #7 of 16 Hotels in Tofino
Certificate of Excellence
Reviewed 27 July 2014

The position of this hotel, overlooking Middle Beach was wonderful and for that reason I have given the above rating. However the room was extremely small and the walls were paper thin. We even heard our neighbours using their bathroom. It was as though they were using ours!!!. The housekeeping was not very good. Our floor was not swept and our wash basin not cleaned and one day the bed wasn't even made. When mentioning it to reception we were told maybe as we had pulled up the cover the cleaner had thought we didn't want it made! We were lucky that we had good weather while we stayed there and Tofino is a lovely place. I do think the hotel needs to address some issues.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank pixiewallsend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBL_Manager, Front Office Manager at Middle Beach Lodge, responded to this reviewResponded 30 July 2014

We appreciate you taking a moment to review your past stay at the lodge. We are glad to hear that you enjoyed the position of our Lodge overlooking our beautiful private white sandy beach. This is our original building and is a delightful adult-only hide-away designed for a quiet West Coast Getaway. You are correct in stating that the rooms at the Lodge at the Beach are small and cozy, which we always try to make sure is communicated to our guests before they are booked in. The housekeeping service that you experienced during your stay is not of our standard so we sincerely apologize. We appreciate you bringing these issues to our attention, as we always strive to provide top quality service and cleanliness. Thanks again for taking time out to review our hotel. We hope that the next time you visit Tofino we have the opportunity to show you a better lodging experience.

Kind Regards,
Kailee
Guest Services Manager
Middle Beach Lodge

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415 - 421 of 1,092 reviews

Reviewed 26 July 2014

My husband and I have been coming to this lodge for 16 years. up until this month we have GUSHED about it. The rooms, the food, the staff BUT my love affair with this lodge is over. We had taken our grandchildren, ages 12 and 14, so they could create wonderful memories as their father and uncles had. Needless to say the lodge does not have 2 new fans and lost 2 more.
The staff were not friendly and welcoming as they had always been in the past. Everyone was quite willing to blame the mix-ups on someone on another shift.
We stayed for 4 nights and had asked to have the cabin cleaned after 2 nights, 1 bed out of 4 were changed,only some of the towels were replaced as they didn't have enough, the laundry hadn't been finished. This at 8 o'clock at night. The floors had not been vacuumed.
We had made reservations to attend their salmon dinner and when we arrived they didn't have any space for us. We ended sitting out in the great room by ourselves, not the experience I had wanted to create for my grandchildren. The mistake was obviously some other staff member's and they would get to the bottom of it.
The staff at the front desk preferred to keep their heads down rather than greet people with a smile or a greeting.
i think it is time for the owner to visit more often from Victoria to check on the staff. The staff of 2014 need more training and supervision.
Had this this been my first visit, I would have said this must have been a terrific place in its day but could sure need some sprucing up. Yes, it used to be a terrific lodge, in our opinion the best on Canada's west coast. It saddens me to move on after a great relationship for all these years.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank 60Linda7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBL_Manager, Manager at Middle Beach Lodge, responded to this reviewResponded 28 July 2014

Dear Linda,

I am regretful that your last visit to Middle Beach Lodge with your grandchildren was the not the great experience that you have come to expect. I was unaware at the time of your departure of your discontent and would love for Middle Beach Lodge to have the opportunity to make it up to you as we do value our repeat guests.

In the last month we have employed new front desk management and have subsequently implemented policies to improve guest experiences, particularly with dinner reservations.
Again, I apologise for your disappointment and hope that we will have the opportunity to prove that Middle Beach is once again the place that you loved.

Kind Regards,

Britt Chalmers

Manager

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Reviewed 24 July 2014

Being unsure about Tofino and Middle Beach Lodge we only booked one night and we sure regretted it -- because we LOVED it there! We booked through a travel website and the room/great deal was not pet friendly. The very helpful staff put us into an upgraded cottage, at a discounted rate (more than the original room, less than the normal charge). It was a super-cute one bedroom with a loft and a killer view (#51). The place showed some wear and tear but was very clean and comfortable and cozy and had a well-stocked kitchenette. We immediately tried to extend the reservation but sadly they were completely booked for the following night so we had to move to another hotel. Thank you Isla for trying hard to find us something. The setting up on a hill between two gorgeous beaches was fantastic. The luxurious lobby, delicious free breakfast, 8pm free cookies, anytime free coffee, tea and fruit, and the gracious staff make this a strong recommendation.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank rachel6086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBL_Manager, Front Office Manager at Middle Beach Lodge, responded to this reviewResponded 27 July 2014

Dear Rachel,

I am glad that you got to fall in love with Tofino and all that it has to offer. I know that one day here isn't enough, especially with the drive over the pass! If you do come to visit again, we can arrange for you to go on a whale watching excursion or can recommend some trails to hike.

Cheers,

Olivia Taylor

Front Desk Manager

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Reviewed 20 July 2014

we stayed here for 2 nights. it rained every minute of every day we were here! oh dear! well, lodge was lovely. i enjoyed the 'cozy' feel and being able to snuggle up in the main lodge room with the fireplace and views. Decor in communal areas all very west coast, lovely views of beaches, large outside deck. Fresh cookies in the evening a nice touch. Little hideaway room on second floor to go off and read. Laundry facilities. We did not stay for dinner at the resort, so can't comment on that. Continental breakfast is a little lacking for my taste..would have loved some bacon or sausage or eggs other than hard boiled! But still pretty good. Rain slickers available if needed. I thought value was good. In my view, resort was nicer and cheaper than a recent stay we had at Tigh Na Mara in Parksville. Great place to relax and enjoy the west coast.

  • Stayed: June 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank FunSeeker75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBL_Manager, Front Office Manager at Middle Beach Lodge, responded to this reviewResponded 27 July 2014

Dear Deb,

Rain for two days, that was unfortunate! Usually in July, the weather is warm and dry, although we have been a bit cooler than recent years. The cooler weather is perfect for snuggling up in our lodge room and reading a book or just looking out the window, while enjoying a couple of cups of tea and a cookie.

Hope you had a safe trip home,

Olivia Taylor

Front Desk Manager

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Reviewed 18 July 2014

This was a very relaxing stay in this rustic lodge. The staff was very attentive and professional. We checked in after 3pm on our arrival day, and the front desk person briefed us on everything the lodge had to offer. Our room was an ocean view room in the Headlands lodge which was nice and cozy. The View was spectacular, and the sound of the ocean was soothing. The lighting in the bathroom was not very good, and the Mirror was too small, The bathtub was a very large soaking tub, with an outside view, but the proximity of our room to the other building allowed a direct view into our room. A room closer to the ocean would have been a little more private. Being in the Main building gave us excellent WIFI connectivity, and quick access to the Small bar, coffee, fresh fruit, and the delicious breakfast every morning. The continental breakfast was very nice and well stocked during breakfast hours. I was impressed with the quality of breakfast. Our room didn't have a fridge or kitchenette, so we had to plan accordingly for lunch and dinner on Sunday and Monday. There are plenty of eating options in Tofino which was 4km away. The lodge had other room options with kitchenettes, and hot tubs, so ask before booking to make sure you get a room with all the amenities you want. The location was close to town and right on some beautiful beaches with awesome sunsets. The hotel also provides fresh hot cookies every evening at 8pm which was a plus. Our bed and pillows were comfortable and our room had a TV. It was nice place to stay, and it was definitely family friendly. I would recommend this place for families, or for a romantic get away. I liked this place and would recommend it to all.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank TRAVELLERSanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBL_Manager, Front Office Manager at Middle Beach Lodge, responded to this reviewResponded 27 July 2014

Dear Travellers San Diego,

I hope that you had a safe trip home, you certainly came a long way to visit Tofino!

The room that you stayed in are our beautiful, Headland Suites that have a full view of the ocean, looking out towards Wickaninnish Island. It is one of the best rooms for storm watching, during the winter months, as you can see the clouds roll in from the ocean.

We look forward to your next stay,

Olivia Taylor

Front Desk Manager





This was a very relaxing stay in this rustic lodge. The staff was very attentive and professional. We checked in after 3pm on our arrival day, and the front desk person briefed us on everything the lodge had to offer. Our room was an ocean view room in the Headlands lodge which was nice and cozy. The View was spectacular, and the sound of the ocean was soothing. The lighting in the bathroom was not very good, and the Mirror was too small, The bathtub was a very large soaking tub, with an outside view, but the proximity of our room to the other building allowed a direct view into our room. A room closer to the ocean would have been a little more private. Being in the Main building gave us excellent WIFI connectivity, and quick access to the Small bar, coffee, fresh fruit, and the delicious breakfast every morning. The continental breakfast was very nice and well stocked during breakfast hours. I was impressed with the quality of breakfast. Our room didn't have a fridge or kitchenette, so we had to plan accordingly for lunch and dinner on Sunday and Monday. There are plenty of eating options in Tofino which was 4km away. The lodge had other room options with kitchenettes, and hot tubs, so ask before booking to make sure you get a room with all the amenities you want. The location was close to town and right on some beautiful beaches with awesome sunsets. The hotel also provides fresh hot cookies every evening at 8pm which was a plus. Our bed and pillows were comfortable and our room had a TV. It was nice place to stay, and it was definitely family friendly. I would recommend this place for families, or for a romantic get away. I liked this place and would recommend it to all.

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Reviewed 16 July 2014

2nd visit here...love the lodge great room and layout of the grounds. Nice walking trails around the property and access to two great beaches. Stayed in a freestanding cottage...very nice. Unit had an outfitted kitchen. Excellent views across middle beach from large windows and the deck. Comfortable beds with duvets. The decor and style of the cottage leans more towards an authentic west coast cottage experience...use of reclaimed woods in the furnishings, wainscotting, wood floors, tab curtains..all very appealing to me in this setting. I had forgotten how good the cinnamon buns are at breakfast...good coffee and muesli as well. Would have scored 5 out of 5 except it appeared our unit may not have been refreshed by housekeeping if we had not prompted them at 4:30pm....also, the area around the bottom of the stove(cottage 55) in the kitchen needs some additional attention from housekeeping...just some visible dirt and crumbs.

Room Tip: Lodge rooms can be on the smaller side...its all about the view...the common areas are wonderful...b...
See more room tips
  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank beachfinder2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBL_Manager, Front Office Manager at Middle Beach Lodge, responded to this reviewResponded 27 July 2014

Dear Beachfinder2010,

Thank you for taking the time to review Middle Beach Lodge! We certainly do have a rustic setting with the reclaimed wood within the lodge and cabins. This wood was saved from old buildings that were being demolished in Victoria. If you ever stay in one of our lodge rooms, the doors were recycled from an old ship and the rooms were built around the doors!

In regards to your stay over cleans, you should have been informed by the front desk staff that they are done in the afternoon between 3-6pm. I have talked to the manager from housekeeping about the oven and she has dealt with the matter.

We look forward to your next stay,

Olivia Taylor

Front Desk Manger

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Reviewed 11 July 2014

We've just returned from our 5th or 6th trip to Middle Beach Lodge and must report that it is consistently the best resort in the region. The cabins are comfy and well appointed, the staff are friendly and helpful, the food is delicious (dinner as well as those amazing cinnamon buns!) and the location couldn't be better.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Judy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MBL_Manager, Front Office Manager at Middle Beach Lodge, responded to this reviewResponded 13 July 2014

Dear Judy L,

Thank you for being such a wonderful repeat guest! We pride ourselves on consistently looking after everyone who comes to stay at Middle Beach. We offer dinner at the Headlands, 5 nights a week, during peak season. The seafood is caught daily and if you are lucky enough to stay on a Saturday night, we have a Dungeness crab dinner!

We look forward to your 6th or 7th trip,

Kind Regards,

Olivia Taylor

Front Desk Manager

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Additional Information about Middle Beach Lodge

Address: 400 MacKenzie Beach Road | PO Box 100, Tofino, British Columbia V0R 2Z0, Canada
Region: Canada > British Columbia > Vancouver Island > Alberni-Clayoquot Regional District > Clayoquot Sound > Tofino
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Tofino
#7 Family Hotel in Tofino
#8 Romantic Hotel in Tofino
Price Range: £85 - £172 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Middle Beach Lodge 3.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Middle Beach Hotel Tofino
Middle Beach Lodge Vancouver Island
Middle Beach Lodge Tofino, Canada - Vancouver Island

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