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“Lovely stay, but beware construction noise”
Review of L'Hermitage Hotel

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L'Hermitage Hotel
Ranked #1 of 92 Hotels in Vancouver
Certificate of Excellence
Halifax, Canada
Level 5 Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Lovely stay, but beware construction noise”
Reviewed 27 December 2013

We stayed in a studio apartment for 6 nights and thought this was one of the nicest hotels we've stayed in anywhere. We had a fully equipped kitchen including gas stove top and oven, microwave, full-size SubZero fridge, Bosch dishwasher, Nespresso machine, toaster, blender, dishes and cutlery for 4 people; even place mats and white cloth napkins. Also a washer and dryer in our suite, great after having been on the road for 10 days. There's an IGA grocery store a half-block away and a liquor store (open late) around the corner. (Grocery stores in B.C. do not sell alcohol.) Also a strip of interesting ethnic fast-food places almost next door, not to mention Robson Street shopping. The Sky Train is about a 5-minute walk away, the harborfront is nearby; in short, it's in a great location. The only failings are the construction, which at least is temporary, and the overly deferential attitude of the staff, which I suspect emanates from the overly deferential manager. (Housekeeping didn't even take the tip we left each day; has the manager told them not to???) I'd prefer to feel I'm making real contact with the staff, not just with the persona they've been directed to display. But all in all, I would definitely stay here again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank bluenoser1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (854)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Auckland Region, New Zealand
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 December 2013

This was our second time to Vancouver but first stay at L'Hermitage. You cannot fault the staff in this hotel. They are all superb -from front desk ,concierge,doorman and room maid. Incredibley helpful, polite and obliging. We were upgraded to a studio apartment which was perfect for our family of 4.The kitchen had everthing we needed for fixing our own breakfast which we prefer to do. Fantastic supermarket around the corner to get whatever you need.Very close to all the fabulous shopping streets. The pool was heated enough to swim comfortabley in the middle of winter & the spa & gyme all very appealing and clean. Would definitely stay again .

Room Tip: Ask for a room not facing the road as major construction going on across the road and quite noisy be...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Helene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 December 2013

Thoroughly enjoyed our stay with this hotel, especially the studio apartment. Great overall service. Concierge was very helpful. We got upgraded to a suite (can't remember which room on the 6th floor). We found that the lighting was too dark and floor was cracked, so we switched back to a studio room.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lawrence C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 December 2013

This is the second time we have stayed at L'Hermitage Hotel and just cannot fault the excellent staff who truly understand customer service, the excellent clinically clean facilities and the wonderful luxury rooms. There is no disappointment with this hotel and it is located in such an excellent position, valet car service, no gamble just an excellent choice!!!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thesfamily0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DERBYSHIRE
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 December 2013

I Googled 'Best hotel in Vancouver' and it really was! Great location. Friendly staff. Lovely pool area and spa. Beautifully appointed rooms. Would definitely stay here again. Thank you Jean-Michel for the gift of wine in celebration of our wedding anniversary.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank HOUSE727_ENGLAND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 December 2013

We stayed one night here in two rooms, it would have been nice if they had allowed 4 people to stay in one room rather than force us to pay for two or if they had given us some benefit to compensate such as free breakfast but all in all it was a pleasant night. The next day we were booked in the catch a train into the Rockies. Our teenage children were sharing a room and found that the wifi did not extend to their beds, they spent most of the evening in the corridor of their room and wanted me to mark the hotel down as it made their night uncomfortable and annoying, but we all agreed that the beds were incredibly comfortable and the hotel is lovely

  • Stayed November 2013, travelled with family
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Helpful?
1 Thank Nova2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 December 2013

Loved location, staff and facility. We were made comfortable and treated like old friends. Will stay here again. Pool and spa were clean and attractive. Restaurant (breakfast was fresh and european in style), enjoyed selection of newspapers. Our puppy was also made to feel welcome.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LuxeHiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about L'Hermitage Hotel

Property: L'Hermitage Hotel
Address: 788 Richards Street, Vancouver, British Columbia V6B 0C7, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Vancouver
#1 Family Hotel in Vancouver
#2 Romantic Hotel in Vancouver
#3 Business Hotel in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:4 star — L'Hermitage Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
Located on the corner of Richards and Robson Street in the very heart of Vancouver's hottest shopping and entertainment district and only blocks from its' financial centre, L'Hermitage Hotel Vancouver is a 60-room, luxury, boutique property that graced the Vancouver hotel scene in June of 2008. Exclusively located on the 5th, 6th and 7th floors, L'Hermitage offers Studio-style rooms; One-bedroom Suites; Solarium-style rooms as well as One and Two-Bedroom 'homes' complete with a fully-equipped kitchen featuring Bosch and Sub-Zero appliances. Unique architecture within a West Coast setting, vogue interior design and thoughtful amenities makes L'Hermitage Hotel Vancouver the essence of the ultimate cosmopolitan getaway. When selecting your hotel for your next Vancouver business or leisure trip, please consider making your reservation with L'Hermitage Hotel Vancouver. ... more   less 
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Also Known As:
l Hermitage Hotel Vancouver

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