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“Elegant and classy with wonderful staff”

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Shangri-La Hotel, Vancouver
Ranked #7 of 89 Hotels in Vancouver
Certificate of Excellence
GreenLeadersGold level
London
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Elegant and classy with wonderful staff”
Reviewed 27 March 2011

We stayed here for a one day stop-over in Vancouver on the way back from Whistler. The decor is modern, elegant and stylish, as one would expect, and the service equally stylish and professional. Our room was superb, a large twin, roomy, beautifully decorated and appointed, with a fabulous bathroom. The beds were amazingly comfortable. For the price, I would describe it as good value for money.
We had a serious health issue in the middle of the night (nothing to do with the hotel) and they assisted us in the most caring manner, ensuring throughout that we had everything we needed, and that we were not troubled with extending bookings, late check outs etc., making us feel we were truly in the hands of professionals. Sometimes when things go wrong, you find out how good people really are and the staff at the Shangri-La did not fail us.
A top-class and beautiful hotel with great staff at a sensible price - can one ask for more?

  • Stayed March 2011, travelled with family
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Helpful?
Thank robert123London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (308)
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English first
Roberts Creek, Canada
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 25 March 2011

I stayed here last year with my husband when they were having a $100 dining credit promotion. It was beautiful, everything is luxe luxe luxe, but it is VERY expensive as well. You are checked in in the room itself, which is a little strange but emblematic of the Shangri-La brand.

If you travel often and are looking for something different - this is a fabulous choice. There is nothing quite like the Shangri-La. Just check out the front entrance!

  • Stayed April 2010, travelled as a couple
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Helpful?
2 Thank Sarasingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 March 2011

Stayed here for a couple of days pre Xmas and then again for a couple of days after New Years 2011. My wife and I like to do a lot of walking when holidaying in cities and the shangri la was so central it was easy to get back to no matter which direction you chose to go. Add to that Urban Fare a gourmet supermarket just out the back door and you had easy breakfast, lunch or dinner (we had a baby so sometimes this was a great option). Service was always friendly and sincere and the rooms were beautifully furnished. Would stay there again for sure.

  • Stayed January 2011, travelled with family
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Helpful?
Thank Tooheyspete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
1 review
Reviewed 2 March 2011

The service at this hotel is by far the best I have ever experienced. Our room was amazing; dinner at Market was fun, romantic and both our dinner and breakfast were incredible! We went and relaxed by the pool and the gentlemen working made us protein smoothies that were to die for ! I spilt on my white blazer at dinner and they dry cleaned it for me that evening and returned it to my room, that’s service! Overall this beautiful hotel is my fav in Vancouver!

  • Stayed February 2011, travelled as a couple
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Helpful?
Thank Wingnutfilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
Reviewed 20 February 2011

It has been almost a year since my stay at the Shangri-La Hotel, and I am still reveling in the joy of my stay.

The Shangri-La lived up to its reputation as a fine luxurious hotel from the moment my husband and I arrived. There was a hand-written note from the manager welcoming us to the hotel, as well as a bowl of fresh fruits and an arrangement of dendrobium orchids in the room. Every detail was glorious: the way the drapes and lighting could be controlled from computerized panels by the bed, the mirror with built-in LED TV in the bathroom, and the way the hairdryer cord was wrapped concentrically around its handle.

The service was as impeccable as the decor. We ordered room service several times, and not only was the food outstanding and accompanied by a small centerpiece of fresh orchids, but the staff swiftly rearranged the table and the sofa in our room to allow for an ideal dining configuration. Turn-down service provided us with a new bookmark every night. The staff respectfully addressed us by title/name and seemed eager to provide anything else we might have desired, as if it were possible to desire anything more!

I would recommend this hotel to anyone visiting Vancouver. It is the finest hotel I have ever experienced. I only wish there were more Shangri-La's in North America.

  • Stayed March 2010, travelled on business
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Helpful?
Thank RdRC1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
2 reviews
Reviewed 15 February 2011

The ambiance of the Shangri-La is luxurious and tranquil. The professionalism of the staff made us feel welcomed from beginning to end. We have stayed in many hotels all around the world and the Shangri-la has raised the bar for the industry. Our next Shangri-la experience cannot come soon enough!!

  • Stayed December 2010, travelled as a couple
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    • Cleanliness
    • Service
Helpful?
Thank Travelers974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 3 February 2011

There is nowhere to escape the heavy perfume piped into every corner of this otherwise beautiful hotel. It's not just that I'm allergic to some scents, and violently allergic to this one. It 's that customers should be informed, and have the right to choose. Though marketed as their 'signature', it's not even natural, but reeks of chemical fakery. A kindly member of cleaning staff showed me the hidden openable window and with the heat/air conditioning shut off, it was tolerable -- provided I didn't mind the freezing cold. To get to meetings, I held my breath and dashed through smelly elevators, hallways and lobbies, then retreated to my room for meals and (chilly) sleep. The beds, linens, amenities, room and bath are lovely. A major high-end hotel should have the courtesy to tell guests in advance about its perfume-permeated environment and give them a choice. Offer it on a particular floor, or in selected rooms. Don't ruin the entire hotel, and don't ruin my entire stay! Public places are now smoke-free; many are also scent-free. This is a wake-up call to management. You charged me a fortune for a room that was a misery and a hazard to my health!

Stayed February 2011, travelled on business
Helpful?
28 Thank visitingprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel, Vancouver

Property: Shangri-La Hotel, Vancouver
Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
#8 Family Hotel in Vancouver
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Official Description (provided by the hotel):
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 
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Also Known As:
Shangri La Hotel Vancouver

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