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“The best hotel in Vancouver B.C.”

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Shangri-La Hotel, Vancouver
Ranked #7 of 92 Hotels in Vancouver
Certificate of Excellence
GreenLeadersGold level
Reviewed 17 March 2014

I was traveling over the weekend and I must say, because of my stay at Shangri - La my getaway was fantastic.

Here is what I thought was great:
-Room is better than pictured
-Fantastic marble bathroom with tub
-TV in the bathroom
-Great electronic buttons for central hub (lighting, shades, etc)
-Water kettle and instant ramen
-Toothbrush that was part of amenity
-Friendly staff
-Best location next to Burberry and urban market
-Amazing decor in the room and art around the hotel

I usually don't write reviews but Shangri-La is was worth the mention/review!

  • Stayed: March 2014, travelled as a couple
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Thank Beau E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this reviewResponded 18 March 2014

Dear BeauE,

Thank you for taking time in writing this review. We are very delighted to hear that you had a great stay with us. We hope to see you again the next time you visit Vancouver.

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954 - 960 of 1,776 reviews

Reviewed 14 March 2014

We had three nights at this location with a small baby in tow. The staff couldn't have been more helpful making the check-in and settling in process smoother. We had paid an advanced purchase rate which we were told was about $200 less than full rack rate, hence my 5 stars for value. We walked everywhere from this location, waterfront, Robson st shopping, sea bus station and many restaurants and cafes. Dinner at the signature restaurant Market was wonderful with them welcoming an 18 month old. We'll be back if we could get this rate again.

  • Stayed: March 2014
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Thank J0hnnyChase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this reviewResponded 17 March 2014

Dear J0hnnyChase,

Thank you for your kind words, we are very humbled by your great comments by our hotel. We are glad that your baby felt comfortable during your stay with us. We look forward welcoming you back on your next visit to Vancouver.

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Reviewed 10 March 2014

Had a great visit (staycation). The room was well appointed with lots of neat luxury features. The only complaint with the room was the carpet seemed a little stained in some areas. Surprising considering the age of the property. We also had a problem with the TV that was "frozen" (technology is sometimes not a friend0, but a call to the concierge and the maintenance person was there within five minutes and fixed it quickly. The staff at reception both checkin and checkout, were efficient, friendly and professional . . . we were escorted to the elevator and the floor was selected for us. Breakfast in the hotel was very good (not planned, but the snow made for a change of plans). Overall: Worth the stay.

Room Tip: Do not go down to public parking, as this is not part of the hotel. And you cannot pay for an exten...
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  • Stayed: March 2014, travelled as a couple
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Thank Nigel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this reviewResponded 11 March 2014

Dear Nigel G,

Thank you for taking time in writing your review. We are happy to learn that we were able to provide efficient service to you and that you enjoyed your breakfast at MARKET by Jean-Georges during your recent stay with us. We apologise for the inconvenience caused by the TV inside your room that day. We hope to see you soon on your next visit to Vancouver.

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Reviewed 8 March 2014

My experience at the Shangri-La Hotel was superior! My boyfriend and I were instantly welcomed to the hotel and the manager at the reception was so friendly and accommodating. By far one of the best hotels I've stayed at in Vancouver!

  • Stayed: March 2014, travelled as a couple
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Thank Tanis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this reviewResponded 11 March 2014

Dear Tanis K,

Thank you for your kind words. We are glad that you and your boyfriend enjoyed your stay with us. We look forward welcoming you back on your next staycation.

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Reviewed 8 March 2014

Beautifully appointed suite with a particularly luxurious bathroom, extensive lighting moods throughout(!), electronic blinds to the full height glazing and lots of other quirky extras. Check in very friendly and efficient and all the staff we came across (in the bar, corridors, restaurant etc) were, without exception, very friendly. My only disappointment was that we came back to the hotel after meeting friends for dinner on the Saturday night (about 11pm) and fancied a nightcap only to be turned away from the only hotel bar due to a private function being held there. Not really what I expected from what was otherwise a lovely stay in a quality hotel (and explains some of the lower ratings than I would otherwise have given)

Room Tip: We had a deluxe room (King bed) on the 15th floor - couldn't fault it
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  • Stayed: March 2014, travelled as a couple
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Thank Tammy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this reviewResponded 17 March 2014

Dear Tammy F,
Thank you for your feedback. We are glad that our staff was able to provide a friendly and efficient service to you during your recent stay. I would like to personally apologise if we were not able to accommodate you in our Xi Shi Lounge due to a private event. We hope that we can welcome you back at the Shangri-La Hotel!

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Reviewed 5 March 2014

I have never stayed at a Shangri-La hotel and I couldn't have been more IMPRESSED. I loved the Asian flare, the spa and gym were fantastic. The bathroom was HIGE with a great tub, a big shower, and nice products.
I became friends with Stephane the concierge and he was FANTASTIC, genuinely friendly and so helpful and welcoming.

ohhh yeah, there are automatic buttons by the bed that open and close the shades.


  • Stayed: March 2014, travelled with family
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Review collected in partnership with shangri-la.com
Thank AdriaEllis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this reviewResponded 6 March 2014

Dear AdriaEllis,

Thank you for staying at the Shangri-La Hotel Vancouver. I am glad to hear that you were very impressed with our Asian flare and spa/gym facilities. It is nice to hear that you enjoyed your very comfortable bathroom and even made friends with Stephane. I am sure that he will be humbled by your kind words. We also have a Shangri-La Hotel in Toronto which you may want to consider on your next trip to East Coast.

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Reviewed 4 March 2014

Perfect location as it was an easy walk or ride to virtually any location in the city. Always excellent service staff on hand to help with virtually any request. it certainly lived up to my expectations.

  • Stayed: March 2014, travelled as a couple
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1  Thank MikeHarshfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this reviewResponded 6 March 2014

Dear Mr. Harshfield,

Thank you for your kind words. We are glad that we were able to provide excellent service on your requests and that you found our hotel's location very convenient. We look forward welcoming you back on your next Romantic Getaway Weekend in Vancouver!

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Additional Information about Shangri-La Hotel, Vancouver

Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Family Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#7 Luxury Hotel in Vancouver
Price Range: £199 - £556 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Official Description (provided by the hotel):
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 
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Also Known As:
Shangri La Hotel Vancouver

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