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“AAA got it right” 5 of 5 bubbles
Review of Shangri-La Hotel, Vancouver

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Shangri-La Hotel, Vancouver
Ranked #6 of 89 Hotels in Vancouver
Certificate of Excellence
GreenLeadersGold level
SoCal
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“AAA got it right”
5 of 5 bubbles Reviewed 26 July 2014

Our AAA travel agent booked us after I requested a great place to stay while in Vancouver. 5 Star service top to bottom. Special shout out to Jerrell the Concierge. Walking distance to most everything.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank leonardk2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review, 28 July 2014
Dear leonardk2,
Thank you for your feedback and kind words about Jarren of Concierge, I will pass on your comment to him. We hope that you would consider staying with us again on your next trip to Vancouver.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,563 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (301)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Las Vegas, Nevada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 25 July 2014

What truly impressed us with this hotel is their attention to details. I would consider our stay here impressive and one of the best hotel experience we have had. Location is excellent and walking distance to everything.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank msjsinlv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review, 28 July 2014
Dear msjsinlv,
Thank you for feedback. I am glad to learn that you would consider staying with us again and that you had the best hotel experience with us during your recent stay. We look forward welcoming you back at the Shangri-La Hotel Vancouver!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool
Level Contributor
53 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 402 helpful votes
5 of 5 bubbles Reviewed 24 July 2014

We stayed here for 2 nights at the start of July and loved every minute of it Fantastic room, marvellous food and above all fantastic customer service. The most suprising hing was the level of tranquility for a city centre hotel.

Wouldn't hesitate to recommend

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank mike t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review, 28 July 2014
Dear Thornbird45,
Thank you for review. It is so nice to hear that you had a Fantastic Room and Service during your recent stay with us and that you find our hotel at the level of tranquility. Thank you for recommending us to your friends and family.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
1 review
5 of 5 bubbles Reviewed 22 July 2014

I took my friend to Afternoon tea at the Xi Shi lounge of the Shangri-La and we had a great time! The waitresses were very attentive and checked on us often to make sure we had everything we wanted. The manager, Regina, also came over to make sure that we were being looked after, something that we really appreciated!
The sandwiches and the pastries are very good and fresh, we thoroughly enjoyed ourselves. No one rushed us and we were there for nearly 4 hours just relaxing. The live music in the background was a very lovely touch and very relaxing.
Definitely would go there again, especially for a special occasion.

  • Stayed July 2014, travelled solo
    • 5 of 5 bubbles
      Service
Helpful?
Thank Maryam F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review, 28 July 2014
Dear Maryam F,
Thank you for your comments. I am glad to hear that you had a great time with your friend when you had Afternoon Tea at the Xi Shi Lounge. I will pass on your kind words about Regina, as I am sure she will be very humbled. We do have several themes and promotions with our Afternoon Tea every season, so we are looking forward to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

This is a bit late but we stayed once again in the Shangri-La in Vancouver in Mid May for four days as a stop over on our trip to Tahiti. The Shangri-La is an oasis no other word describes it. Peaceful, luxurious and comfortable. The most comfortable bed I have slept in and that includes my own. Impeccable service at all hours of the day and night. Nothing too much trouble. Right down town so just a short walk to everywhere. I look forward to our visits to Vancouver and a relaxing stay at the Shangri-La. These folks know the true meaning of service. Check in and reception is at the lower level which allows the street level lobby to be free of the usual traffic.
We love it there. If you want a serene relaxing lkuxurious hotel stay at the Shangri-La. You will not be disppointed. We never are.

Room Tip: Some rooms are opposite an office tower so you might want to draw the curtains. If that bothers you...
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  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Malcolm R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review, 28 July 2014
Dear Malcom R,
Thank you for finding time in writing your feedback about our hotel. It is so nice to learn that this is your favorite place to stay in Vancouver. I am glad to know that you find our bed very comfortable and that our staff has provided a great service to you during your stay with us last May. We also look forward welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
Level Contributor
44 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 22 July 2014

Good location in the center.
We had two different rooms during two stays and while the better deluxe rooms was ok , the superior room looked old and needed an upgrade.
Great gym.
The Market restaurant we know well from the One and Only in Los Cabos is outstanding.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank TEU793
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review, 28 July 2014
Dear TEU793,
Thank you for your review. I am glad to hear that you had a pleasant stay with us recently and that you enjoyed our gym and MARKET by Jean-Georges Restaurant. We hope to see you again at the Shangri-La Hotel, Vancouver!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 20 July 2014 via mobile

The Shangri-la is a well located luxurious hotel. 10 mins walk to Stanley Park and 5 mins walk to Canada Place. The staff are courteous and friendly especially the concierge was very helpful. Check-in process smooth and efficient. The rooms are large especially the bathroom and have all mod cons but storage space is limited. As the hotel is situated on a busy road, the rooms facing this side can be fairly noisy. Breakfast service was slowish but the food delicious. Currently, there is building work outside which made sitting on the terrace for breakfast disturbing. But, it is a city so to be expected.

Stayed July 2014
Helpful?
Thank mary p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, General Manager at Shangri-La Hotel, Vancouver, responded to this review, 22 July 2014
Dear mary p,
Thank you for your comment. It is so nice to learn that you had a very favourable stay with us and that you were able to enjoy our summer sunshine and walk along the nearby parks and tourist attractions. I am glad that you find our room large and spacious and that you had good breakfast at MARKET by Jean-Georges. We hope to see you again at the Shangri-La Hotel, Vancouver.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel, Vancouver

Property: Shangri-La Hotel, Vancouver
Address: 1128 West Georgia Street, Vancouver, British Columbia V6E 0A8, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Vancouver
#4 Business Hotel in Vancouver
#5 Spa Hotel in Vancouver
#6 Luxury Hotel in Vancouver
#7 Romantic Hotel in Vancouver
#8 Family Hotel in Vancouver
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Shangri-La Hotel, Vancouver 5*
Number of rooms: 119
Official Description (provided by the hotel):
Sunlight filters in through the floor-to-ceiling windows, warming the latte tones and golden hues around you. Basking in complete ease, you contemplate your day ahead from the cosy comfort of your room at Shangri-La Hotel, Vancouver. Vancouver’s glittering city skyline against mountainous backdrops. As you tuck into a sumptuous breakfast, a sweeping view of the vibrant metropolis that is Vancouver unfolds before you. Settling into your tastefully furnished surroundings, you catch a glimpse of the majestic firs of Stanley Park in the distance. A leisurely stroll along the sapphire blue waters of its lakes would be heavenly. You decide on a short drive to Grouse Mountain. You’re in the right season for helicopter rides, and skiing and snowboarding off its slopes. The rush of height and speed proves refreshingly exhilarating. Nestled between the Coast Mountain Range and Pacific Ocean, there is certainly plenty to do in this urban oasis. You plan to take it a day at a time. For now, Shangri-La Hotel, Vancouver, beckons. You head straight for CHI, The Spa. A soothing organic British Columbia seaweed treatment indulges your well-worked body. Relaxation revives your appetite, and you find yourself at MARKET by Jean-Georges. Elegant contemporary interiors open your mind to the reinvented seasonal flavours conjured by Jean-Georges Vongerichten. You’re in for the best by this internationally-acclaimed Michelin three-star chef and entrepreneur. You’ve had a taste of the finest at this city. And it all began at Shangri-La Hotel, Vancouver. ... more   less 
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Also Known As:
Shangri La Hotel Vancouver

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