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“Surprisingly delighted”

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Coast Coal Harbour Hotel by APA
Ranked #19 of 89 Hotels in Vancouver
Certificate of Excellence
Ferndale, Washington
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Surprisingly delighted”
Reviewed 5 February 2014

We elected to spend the night in downtown Vancouver after watching the Royal Winnipeg Ballet. A favorable previous experience at another Coast Hotel was incentive to try this one at Coal Harbour. I elected to opt for a package deal; e.g., room, valet parking and dinner for two at Preston's Restaurant within the hotel. Everything exceeded our expectations. The location is urban quiet, the room roomy, and all facilities more than satisfactory. The staff are terrific down to and including the parking valets. We will definitely return.

Dining at Prestons was the real surprise. Even the simple 'package deal' menu was excellent. The Okanagon Valley Chardonnay helped seal the deal.

There is a great breakfast cafe on the NW corner across the street from the hotel.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
Thank willyum2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathryn M, Manager at Coast Coal Harbour Hotel by APA, responded to this review, 12 February 2014
Dear Willyum2,

Thank you for staying with us and for your comments on Prestons Restaurant. I'm thrilled to hear that you enjoyed the package that you purchased and that it filled all your travel needs.
Prestons also has a fabulous breakfast offer if you choose to order-in during your next stay with us.
We look forward to seeing you again soon.
k
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (486)
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English first
Vancouver
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 February 2014

My friends and myself stayed at this downtown hotel overnight to take in some Dine Out Vancouver events and have a little getaway. We were able to check in early, which was fantastic as we had an afternoon event planned. The ladies at the front desk were very friendly and helpful and had arranged to give us all view rooms (we had 3 rooms altogether). We arrived separately and some had to drop off bags to rush to the event and the front desk staff were happy to store the bags securely until we got back. The fellows at the front door were great getting taxis for us and again were very friendly.
The rooms and the hotel in general were spotlessly clean and fresh and the design and colors were tasteful. We had a corner room and there were wide windows on 2 sides and the room was bright and airy feeling. We had a peek-a-boo view of the water and could watch the seaplanes land and the rowers on the water. I enjoyed the fact that we could set the temperature of the room on a wall control so the room could be warm during the day and cool at night for sleeping without a loud air conditioner. The beds were super comfy.
Check out was fast and there was no problem storing our bags once again so we could go out for brunch. Everyone we encountered was pleasant and helpful.
I would definitely stay at this hotel again.

Room Tip: Corner rooms are bright and on the north side you will see the water in peekaboo views.
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  • Stayed February 2014, travelled with friends
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Helpful?
1 Thank visitor08Vancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 2 February 2014

Jeremy and Sheren were awesome at the front desk! They gave us a really great room and were so funny.it was a great welcoming environement to be around. The view from.the room was beautiful and the bed was comfy.I will definetly go back.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank karenarguello22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
99 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 2 February 2014

We were going to an event at Canada Place so we decided to get a hotel close by to the event.
Got a great deal through Hotwire. When we arrived at the hotel, we were greeted by very friendly staff. Check-in was good, and they gave us a choice to an upgrade for an extra $30.00. A corner room with a view on the top 20th floor (room 2010) So we went for it. Great view of Stanley Park and north shore mountains. The room had a nice comfortable king size bed.. Great deep bathtub in the washroom(fits 2 people) Two living room chairs with 2 ottomans, and a office desk. There is no bar fridge, or pay-for refreshments or booze in the room. There is a coffee maker, with Starbucks coffee and tea. There is a 32? inch flat screen mounted to the wall, but is in a awkward viewing location from the bed. A swing mount TV would be better. There is a safe in the closet and 2 bath robes. The outdoor pool is heated and the hot tub is great, its located on the 5th floor, NOT the roof top as mentioned earlier. The exercise room well equipped with good quality exercise machines. The check out time is noon. They have a restaurant, but we didn't go. The only major complaint we have is the room layout. The bed would be better facing towards the 'view" The TV would be better if it was bigger and you could see it from the bed. A bar fridge would be nice. All in all a great hotel, in a good location......walkable to Stanley Park, the convention center, and Robson Street.

Room Tip: 20th or 19th floor best for views. we had corner room # 2010. lots of other taller buildings around...
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  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank rubberducklover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 January 2014

The Coast Coal Harbour Hotel is in a super location. I went with my husband for our wedding anniversary and were given a free upgrade to a huge corner room with a view of the water. The bed was comfortable, the rooms immaculate and the staff friendly and helpful. I would totally recommend it.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 January 2014

Lovely rooms with high quality furnishings. Great location, great value, great staff, great rooms, great food, plus so many nice extra touches! I travel on business and stay at many high quality hotels, but they should all be like this.

Room Tip: Ask for a room with a water view!
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  • Stayed January 2014, travelled on business
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    • Location
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    • Cleanliness
    • Service
Helpful?
Thank zapango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BC
Level Contributor
176 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 30 January 2014

This was my first stay at the Coast Coal Harbor and I must say the next time I am in the downtown area, I will be staying here again. The staff were always friendly from check-in to check-out and everything in between, over 5 days I was greeted by many friendly people. On arrival I was checked in quickly and received a great room with City and Harbour views on the top floor, the lady checking me in said she was going to find me a very nice room and she did just that, she even inquired how I liked the room later. The room itself was very clean, well laid out and was very comfortable. Any hotel that uses Starbucks coffee in the in room coffee makers also gets bonus points with me. At one point I also inquired about specific types of restaurants in the area and was directed accurately to two very good ones.
As it was more than a couple days I also took advantage of their gym when I could and found that also to be very clean and well laid out. They could use a little more upper body workout equipment but it is still a hotel gym so no points lost there!
I have stayed in many 5 star hotels with varying degrees of satisfaction, this one I will say for my tastes is one of the better ones. One of the nice things is the area where this hotel is, it is a mere block from the harbour front and seawall where you can walk, stroll, bike or run along the water's edge of one of the most beautiful cities in the world. Go the opposite direction and there are restaurants galor. A few blocks further the ever popular Robson St or the pacific Center Mall. Even Rogers arena is only about a 20-25 minute walk from here. You can walk the seawall straight into Stanly Park as well, it is about a 10 minute walk.
I only went to the restaurant attached to the hotel for breakfast, so for breakfasts, I would say it was ok, kind of standard fare all bit it a little over priced (like virtually all the hotel restaurants in the area) If you leave from the doors by the restaurant and go left, with in 2 minutes your will be at Moonpennies which serves lots of variety for about half the price (and tastes just as good).
Thanks for the great service! I will be returning.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank frombeautifulBC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Coast Coal Harbour Hotel by APA

Property: Coast Coal Harbour Hotel by APA
Address: 1180 West Hastings Street, Vancouver, British Columbia V6E 4R5, Canada (Formerly Coast Coal Harbour Hotel)
Region: Canada > British Columbia > Vancouver > Downtown , Coal Harbour
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 89 Hotels in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Coast Coal Harbour Hotel by APA 4*
Number of rooms: 220
Official Description (provided by the hotel):
Welcoming and spacious, the Coast Coal Harbour Hotel by APA is New Urban Style Hotel concept that combines city sophistication with West Coast comfort. It's fresh, it's modern, and it has Vancouver at its doorstep with the best of everything the city has to offer. Places like Stanley Park, Gastown, the Vancouver Art Gallery, Vancouver Convention Centre and the shopping district of Robson Street. The Coast Coal Harbour Hotel by APA is an urban retreat in downtown Vancouver. With 20 storey's boasting 220 modern, spacious guest rooms and all the amenities you've come to expect from Coast Hotels. Each of the guest rooms at our downtown Vancouver hotel features floor-to-ceiling windows, Electric Bidet Seat(TOTO(R) Washlet), 55" flat screen TVs and traditional welcoming origami cranes, a symbol of hospitality. These high quality amenities are signature features of APA Hotel in Japan and unique to APA's Urban Style Hotel concept. Our rooms come with complimentary wireless Internet and a range of modern amenities. You'll also have access to our top-notch fitness center, pool and hot tub-not to mention our signature Prestons Restaurant + Lounge, the perfect spot to drink, dine and dish about your Vancouver experience. A 5,000 square foot ballroom and conference centre includes 20-foot-high north-facing windows accented by coloured glass, creating a bright and airy environment. Private boardrooms, business centre, fully equipped gym with locker room, and a landscaped roof deck with an outdoor lap pool and hot tub have been designed with your comfort in mind. We encourage you to come visit one of the newest hotels in downtown Vancouver. And to enjoy the best that our city has to offer! ... more   less 
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